Rick Hendrick Chevrolet Buick GMC

Rodolfo in the Service Dept was great. Cost of repair was ridiculous ! The problem was with the Navigation SIM Card. I relayed the problem while making the appointment. I am sure many o Cost of repair was ridiculous ! The problem was with the Navigation SIM Card. I relayed the problem while making the appointment. I am sure many of you have replaced your own Navigation SIM when updates come out and GM will mail them to you for about $100.00. My vehicle quit recognizing my card which from what I understand was a common issue on the 2019 Sierra Denali's. I have an extended warranty and initially thought this would be covered. Rodolfo contacted me and said that the warranty company would not cover the card. They quoted the cost and I did approve it because I wanted this annoyance behind me. The cost to replace this card was $700.00, that is ridiculous. Regardless of the quality of their service I will find someone else to do my service in the future as this was way over priced. More

I had to go there for a part for my car. When I entered I was greeted right away. They were very helpful. I will be returning. When I entered I was greeted right away. They were very helpful. I will be returning. More

The service visit was fast and friendly. Warm welcome and quick visit for my Silverado. Warm welcome and quick visit for my Silverado. More

Fantastic service Daniel helped every step of the way. He made the process very smooth and easy He made the process very smooth and easy More

I recently visited the Short Pump location and was very pleased with the customer service that I received. Troy, greeted me as soon as I walked in and was very helpful. pleased with the customer service that I received. Troy, greeted me as soon as I walked in and was very helpful. More

Stanley and the Team at Rick Hendrick have always helped me and my family with our vehicles. Have never had an issue that they can’t resolve in a timely manor! me and my family with our vehicles. Have never had an issue that they can’t resolve in a timely manor! More

Had my car serviced here and they did a great job! Very friendly and easy to work with! I highly recommend! Very friendly and easy to work with! I highly recommend! More

Everyone at this dealership was nice, helpful, and especially patient. The person that helped me was named Ashley Gonzalez and I was very satisfied with her customer service, I recommend this dealersh especially patient. The person that helped me was named Ashley Gonzalez and I was very satisfied with her customer service, I recommend this dealership. More

This was a great dealership to work with. I love my car and the service was great! I love my car and the service was great! More

The staff here are outstanding! Everyone here is very knowledgeable and respectful and I always have such a great and positive experience when I get my car serviced. The people in t Everyone here is very knowledgeable and respectful and I always have such a great and positive experience when I get my car serviced. The people in the sales department are very professional and are always eager to help you. I highly recommend this place if you want a warm and friendly environment! More