
Rick Hendrick Chevrolet Buick GMC
Richmond, VA
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My sales rep Mike Khoury was great! However a few days after I made the purchase the car started to make some weird noise. I took the care back to be repaired and was told that I would be responsible for after I made the purchase the car started to make some weird noise. I took the care back to be repaired and was told that I would be responsible for 50% of the bill even though the car was purchased with a bad part. The sales rep awesome, overrall customer satisfaction two thumbs down! I would not recommend Dominion to anyone. More
I've made three purchases from Walt over the last 11 years, and each time has been an effortless experience where I felt I received a great product at a great price. In those same 11 years, I've also h years, and each time has been an effortless experience where I felt I received a great product at a great price. In those same 11 years, I've also had 100% satisfying experiences with the service staff at Dominion every time I've needed service - whether just a oil change or something more major - as will occasionally happen in over 500,000 miles of driving! I amd my family will be moving out of the area soon, but I plan to make one more purchase from Walt and Dominion before I go. More
I had to have my car repaired and it was taken to this dealership where they were super nice and made things easy and quick. Mike Yeates is a great guy and I couldn't ask for better service! dealership where they were super nice and made things easy and quick. Mike Yeates is a great guy and I couldn't ask for better service! More
Walt was so very helpful and responsive to our needs. He made the process very easy and found deals for us to make this a great experience. Walt was knowledgeable and kept us informed every step of the way made the process very easy and found deals for us to make this a great experience. Walt was knowledgeable and kept us informed every step of the way. We would reccomend Walt and Dominion Chevrolet to all of our friends! More
The salesman, Dan Sharon, took my order about one month ago. Dan diligently looked for the exact car that I requested and called me yesterday once it came in. Thanks to Dan, I am driving the car I have b ago. Dan diligently looked for the exact car that I requested and called me yesterday once it came in. Thanks to Dan, I am driving the car I have been looking for, at a price below what I was expecting to pay. Dan and the Dominion staff were very professional and easy to work with. More
Pleasant atmosphere. Was not pressured by salesman(Walt Pleasant atmosphere. Was not pressured by salesman(Walt Roberts) Ms. Lang in finanace was vry professional Matt M. very helpful in getting my blue Pleasant atmosphere. Was not pressured by salesman(Walt Roberts) Ms. Lang in finanace was vry professional Matt M. very helpful in getting my bluetooth set up. This is my 2nd vehicle from Dominion, that's why I came back. More
Walt was very helpful and friendly throughout my car purchasing experience. Walt gave me a test ride in my vehicle, showed me all signaling in case of an emergency, and completely reviewed all accessor purchasing experience. Walt gave me a test ride in my vehicle, showed me all signaling in case of an emergency, and completely reviewed all accessories on my new vehicle. Walt is an outstanding salesman and person, and I would highly recommend him to anyone seeking a new Chevrolet vehicle. More
I start with the web site of Buick, as with all the car makers, they offer a build your own function, but they also offer to "check inventory" which lead me to work with Kent and Matt. I visited Dominion w makers, they offer a build your own function, but they also offer to "check inventory" which lead me to work with Kent and Matt. I visited Dominion with the mission of seeing the inventory item that I found on the web. I was lucky to run into Kent when I got to the dealer and he was taking me around the lot looking at their inventory. The car I was interested in wasn't there. Unlike many sales people, Kent didn't try to talk me into something else... he listened to my wants and desires, understood that I thought the dealer had something else to offer and he set out to find out how to bridge the communication "problem". There wasn't a problem, Kent dug and searched and he found the car that the Buick web site had given us... it was being driven as a demo, I bought it and was relieved that I found a sales person who actually listened to what I said. Thanks Kent! More
I went to Dominion Chevrolet Buick GMC to look for a new I went to Dominion Chevrolet Buick GMC to look for a new car. I found an new Orange 2012 Chevy Sonic on their lot. The salesman Kent Cole came up I went to Dominion Chevrolet Buick GMC to look for a new car. I found an new Orange 2012 Chevy Sonic on their lot. The salesman Kent Cole came up to me and asked how he could help me. I told him I was interested in the Chevy Sonic. He went and got the car and brought it to the front and gave me the keys so I could take it for a test drive. I fell in love with the Sonic and had to have it. Kent was awesome to work with. He was so nice and upfront and not pushy at all. He made buying a new car a pleasant experience. I have bought many cars before but from now on I will be going to Dominion and seeing Kent for any other vehicles I need to purchase. Everyone at Dominion was great to work with. Even Ted Linhart came out and said hello. Mike Zaremba was so nice in Finance and working with Matt Mescke to get the paint protection and inside of my car done so its good and protected was great. I would recommend this Dealership to all my family and friends and everyone who I have seen who asked me about my new car. If you are wanting a new car, go see Kent Cole at Dominion. He is the BEST and I promise you wont be disappointed. More