Rick Hendrick Chevrolet Buick GMC

First time car buyer As a first time car buyer, Jarrett made my experience at Hendrick so great! I had gone to about 9 dealerships prior to coming here, and everyone was s As a first time car buyer, Jarrett made my experience at Hendrick so great! I had gone to about 9 dealerships prior to coming here, and everyone was so friendly and made me feel welcome! Jarrett was very personable and made sure I ended up with a car I would be happy with. He took his time finding me the perfect car and didn't try to rush or push anything on me. If he showed me a car I didn't particularly care for or was iffy about, he would find me another that he thought I would like. I am extremely pleased with my experience here and I absolutely love my car!! I have been recommending him to everyone I know. Mike Zaremba also made financing my car a breeze and helped me find payments that I could afford. More

Great Service I developed a rare service related issue with my 2010 Silverado and called Hendrick Chevrolet as I always do to schedule service. They were completely I developed a rare service related issue with my 2010 Silverado and called Hendrick Chevrolet as I always do to schedule service. They were completely booked with appointments but I asked to speak to Pat Venable as I have many times in the past and she managed not only to work me in, but they quickly identified the problem, made the repairs and I was on my way. Pat always provides this type of quality customer service and the the repair technicians have always performed the work and returned my truck to me as clean as it was when I bought it in. With a very hectic schedule, this type of customer service makes the decision to return an easy one. More

Great Deal on my Buick Enclave Just leased a new Buick Enclave. My experience was great working with David Britton, very professional and easy to work with. I got a great deal on Just leased a new Buick Enclave. My experience was great working with David Britton, very professional and easy to work with. I got a great deal on a great ride and can only give kudo's to David and the dealership. More

Buying a new car was a great experience I bought a newChevy Malibu last week, and it was actually a pleasant experience. Thank you Barry Ladin! He is a professional, friendly, and very kno I bought a newChevy Malibu last week, and it was actually a pleasant experience. Thank you Barry Ladin! He is a professional, friendly, and very knowledgable salesman, with a lot of patience. More

Dealership is not accountable Brought my vehicle in for warranty work on my 2014 Chevrolet Suburban. The paint was bubbling/chipping, the dealer came to the conclusion that it was Brought my vehicle in for warranty work on my 2014 Chevrolet Suburban. The paint was bubbling/chipping, the dealer came to the conclusion that it was the result of acid rain. They got the warranty work approved through GM and attempted to fix it. After about two weeks the rain washed away the wax and we could see the white swirl marks all alongside my truck. This would be the first attempt. When it was brought to the dealers attention they brought in a paint supplier that provided them the materials and it was discovered that the dealer had missed some steps in the process in order to correct the mistake. Therefore the dealer paid an off site company to come in and detail our truck, in the hopes that it would correct the mistake. Two weeks after we received the vehicle, again the rain had washed off the wax and we could now see "bullseye" marks along both sides of the vehicle. Here is the point. The process started in September. We are now having to wait for further information on 5 January, 2015 (5 months) in before they can determine who is at fault, whether it be the dealer, or the paint supplier. The dealer doesn't want to accept responsibility and is trying to ensure that it wasn't anyone else's fault prior to them accepting full responsibility. I am now finding it hard to trust anyone there as a result. They take the shortest route, instead of fixing the mistake. I would be very hard pressed to purchase a vehicle from this dealership as a result of this encounter that I am having. I definitely am having a hard time with allowing them to touch my vehicle a third time due to the previous comments, and wouldn't recommend them to someone I disliked. Long story short, Take your business elsewhere. More

WOW Great I visted this dealership prior to Hendricks taking over and was left standing in the parking lots looking at vehicles by myself and could not recieve I visted this dealership prior to Hendricks taking over and was left standing in the parking lots looking at vehicles by myself and could not recieve any help. I decided to give this dealership a second chance and was very happy that i did. I ended up buying a new vehicle from who I think is the Best Client Advisor Blair Penny. I guess thats a little weighted due to not dealing with any other Client Advisor. However every employee that i crossed during my two vists were very friendly and greated me with a smile and can I help you. More

Superb Service Everyone who has and continues to work with me at Dominion has been great. After picking my truck up from having a bed liner sprayed on, I noticed Everyone who has and continues to work with me at Dominion has been great. After picking my truck up from having a bed liner sprayed on, I noticed a small dent on my brand new truck. Needless to say, I was under the assumption that it would be an ordeal to have a dealership take responsibility for the damage. To my surprise and pleasure, I am scheduled to have it repaired after just one phone call. If you're looking to purchase a Chevy, GMC or Buick, you can't go wrong if you go to Dominion. More

Fantastic experience. Helped me find the right car that met my budget. Got a great deal with a lot of pleasant surprises - free 1,000 mile pit stop, maintenance plan, free car washes every Wednesday!!! met my budget. Got a great deal with a lot of pleasant surprises - free 1,000 mile pit stop, maintenance plan, free car washes every Wednesday!!! More

Josh was great to work with on the purchase of my new truck. I corresponded with Josh through email about what I was looking for and he had exactly what I wanted ready for a test drive when I arrived at truck. I corresponded with Josh through email about what I was looking for and he had exactly what I wanted ready for a test drive when I arrived at Dominion GMC. I drove the truck with Josh and he answered any and all questions I had about the new Sierra 2500 HD. We went back to the dealership, while we took care of the paperwork Josh had the truck washed and detailed and ready. The whole experience from start to finish was enjoyable. The price was right and the financing was easy. I have recommended Josh and Dominion GMC to friends. I will continue to do business with Josh Griff and Dominion GMC. More

I contacted Dominion about a used Acura MDX. I shared that I was only interested in a very clean, low mileage vehicle and that I would not be able to stop by to preview it prior to discussing the economi that I was only interested in a very clean, low mileage vehicle and that I would not be able to stop by to preview it prior to discussing the economics due to my travel schedule and geography to the dealer ship (I live 2 hours away). Matt contacted me late (which was fine) on his day off to let me know he would personally check the car out in the morning and get me a "delivered" price. He followed through on his promise as well as gave me the best price - which was extremely competitive. All said, this was by far one of the simplest and easiest processes I have ever experienced in 30 years of purchasing a vehicle. I would certainly recommend contact Matt and DAG. More