Rick Hendrick Chevrolet Buick GMC
Richmond, VA
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Superb Service Everyone who has and continues to work with me at Dominion has been great. After picking my truck up from having a bed liner sprayed on, I noticed Everyone who has and continues to work with me at Dominion has been great. After picking my truck up from having a bed liner sprayed on, I noticed a small dent on my brand new truck. Needless to say, I was under the assumption that it would be an ordeal to have a dealership take responsibility for the damage. To my surprise and pleasure, I am scheduled to have it repaired after just one phone call. If you're looking to purchase a Chevy, GMC or Buick, you can't go wrong if you go to Dominion. More
Fantastic experience. Helped me find the right car that met my budget. Got a great deal with a lot of pleasant surprises - free 1,000 mile pit stop, maintenance plan, free car washes every Wednesday!!! met my budget. Got a great deal with a lot of pleasant surprises - free 1,000 mile pit stop, maintenance plan, free car washes every Wednesday!!! More
Josh was great to work with on the purchase of my new truck. I corresponded with Josh through email about what I was looking for and he had exactly what I wanted ready for a test drive when I arrived at truck. I corresponded with Josh through email about what I was looking for and he had exactly what I wanted ready for a test drive when I arrived at Dominion GMC. I drove the truck with Josh and he answered any and all questions I had about the new Sierra 2500 HD. We went back to the dealership, while we took care of the paperwork Josh had the truck washed and detailed and ready. The whole experience from start to finish was enjoyable. The price was right and the financing was easy. I have recommended Josh and Dominion GMC to friends. I will continue to do business with Josh Griff and Dominion GMC. More
I contacted Dominion about a used Acura MDX. I shared that I was only interested in a very clean, low mileage vehicle and that I would not be able to stop by to preview it prior to discussing the economi that I was only interested in a very clean, low mileage vehicle and that I would not be able to stop by to preview it prior to discussing the economics due to my travel schedule and geography to the dealer ship (I live 2 hours away). Matt contacted me late (which was fine) on his day off to let me know he would personally check the car out in the morning and get me a "delivered" price. He followed through on his promise as well as gave me the best price - which was extremely competitive. All said, this was by far one of the simplest and easiest processes I have ever experienced in 30 years of purchasing a vehicle. I would certainly recommend contact Matt and DAG. More
Josh found exactly the vehicle I was looking for, and Mike made sure it was at the price I was willing to pay. Very attentive service with no pressure. Mike made sure it was at the price I was willing to pay. Very attentive service with no pressure. More
We had a great experience at Dominion Chevrolet. Everyone was very friendly, attentive, and just great to work with. This dealership also has a great inventory of cars. Everyone was very friendly, attentive, and just great to work with. This dealership also has a great inventory of cars. More
G.W. Walker, in internet sales, was my salesman. He did an excellent job. This experience went the way I had planned. Find the car, settle on a price, get a value for the trade, then deal with financing an excellent job. This experience went the way I had planned. Find the car, settle on a price, get a value for the trade, then deal with financing. No pressure at any point in a the process. I did not have my trade with me, just the title, and GW drove with me back to my house to drive the trade back so I would not have to do that myself. My recommendation is to do your standard homework on the car you want, get the pricing, and what deals are out there, then contact Dominion via their website so you'll deal with G.W. The delivery manager Matt was also easy to deal with. He checked with me to see if there were any options that did not come with the car that I would like. He did try to sell me a paint and interior protection package but was not pushy. When I said no thank you he did not try to push me and it ended there. Financing was handled by Mike Z. and he was also easy to deal with. He explained the pluses and minuses of all of my lease options again without pressure or trying to force me towards a particular option. This is the second car I've bought from Dominion and I will be back for my next car. More
I purchased a used Subaru Legacy from this dealership, had it checked out by an independent mechanic, and it checked out ok. One day after I purchased the car the alternator starting going bad. They agree had it checked out by an independent mechanic, and it checked out ok. One day after I purchased the car the alternator starting going bad. They agreed to pay only half, so I asked to have it done by my mechanic who I trust. Just after the 30 day standard warranty runs out the car begins running really rough so I take it to my mechanic who tells me the tensioner for the timing belt is bad, and the timing belt and associated parts all need to be replaced. It also had an outstanding recall that I didn't know about until my mechanic pointed out that the engine cooling fan was malfunction and that Subaru would replace it for free. I understand the risk I took when buying a used car, but spending 1400 in repairs not 30 days after purchase left a bad taste in my mouth. I would never trust them to do any work for me or sell me another car again. More
Matt did a great job working with me on the purchase of a 2013 Silverado. I really appreciated the quick, consistent, thorough, and professional communication throughout the process. 2013 Silverado. I really appreciated the quick, consistent, thorough, and professional communication throughout the process. More
Matt Spence was awesome to work with. He is knowledgable & not pushy at all! He even offered to pick my new car up to have it detailed because it was raining when we bought it! I highly recommend him! & not pushy at all! He even offered to pick my new car up to have it detailed because it was raining when we bought it! I highly recommend him! More