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Rick Hendrick Chevrolet Buick GMC
Richmond, VA
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Great service. !!! Easy check in. Polite and listened when I explained what I needed checked out. Told me when car would be reafy and it was. No hassle Easy check in. Polite and listened when I explained what I needed checked out. Told me when car would be reafy and it was. No hassle More
Lack of quality control The paint has a fisheye in it, it was NOT blended with the adjcent panel, the rear end was messed up leaking ALL of the gear Fluid, the front fascia w The paint has a fisheye in it, it was NOT blended with the adjcent panel, the rear end was messed up leaking ALL of the gear Fluid, the front fascia was not replaced and when it was it was not put on all the way, the interior And exterior of my vehicle were dirty after the vehicle was at the dealership for approximately 15 weeks, a rim is believed to Still be bent from the collision as the WRONG ONE was checked and balanced and i was ignored and lied to regarding my EXPLICIT directions NOT to mess with the air pressure in my tires!!!! The visit, experience And the attention to the macro issues As well as the details were a complete utter disaster and failure!!!! Furthermore after all of the rear axle fluid leaked onto my rear brakes fhey have squealed ever since picking the vehicle up. More
Great experience Great customer service, nice staff, and nice dealership with plenty of options. Definitely recommend this to others. I will definilty be returning in Great customer service, nice staff, and nice dealership with plenty of options. Definitely recommend this to others. I will definilty be returning in the future for other purchases. Thank you so much Rick Hendrick for a great experience!! More
Great customer service Its hard to find good customer service anymore. I can assure you that Hendricks Chevrolet's customer service is by far the best I've seen. Chick-fi Its hard to find good customer service anymore. I can assure you that Hendricks Chevrolet's customer service is by far the best I've seen. Chick-fil-A had nothing on these guys. I won't go anywhere else for a vehicle for this very reason. More
Amazing experience I got some work done with the service department and they were very professional. They were so quick and everything was done correctly. The GM was ver I got some work done with the service department and they were very professional. They were so quick and everything was done correctly. The GM was very nice and respectful. I definitely would recommend this dealership if you are wanting to get into a new car or just getting some service work done. Amazing people More
Great service! Always a have a good experiencewhen coming in for service. Margaret Buffy is a huge asset to Hendricks. I always leave with smile on face after talkin Always a have a good experiencewhen coming in for service. Margaret Buffy is a huge asset to Hendricks. I always leave with smile on face after talking with her, she is the best! More
Excellent experience buying Silverado Z71 at Hendrick We purchased a pre-owned 2015 Chevy Silverado Z71 crew cab at Rick Hendrick Chevrolet Buick GMC. Hassle free! Staff was knowledgeable, friendly, and We purchased a pre-owned 2015 Chevy Silverado Z71 crew cab at Rick Hendrick Chevrolet Buick GMC. Hassle free! Staff was knowledgeable, friendly, and straightforward. All our questions were answered. No surprises! Truck is beautiful, and backed by a solid 168-point inspection and power train warranty. CJ Andrews was excellent! More
Excellent I can't believe I enjoyed being at a collision center but it is true. Watching Johnny Guerrant do what he does best is amazing. And the manager Jeanet I can't believe I enjoyed being at a collision center but it is true. Watching Johnny Guerrant do what he does best is amazing. And the manager Jeanette Frazier is brilliant. What a team these two make. Thanks for a fast, quality repair on my Toyota. Will tell all my friends. More
Prompt The service manager, Stan McKay, is an excellent service rep, I have worked with him for some time now. The service was great and the repairs were do The service manager, Stan McKay, is an excellent service rep, I have worked with him for some time now. The service was great and the repairs were done on time. More
Fantastic I have bought many cars from this dealership all from Jarrett Dangerfield and not once I have felt pressured mark Joesph the sales manager has made a I have bought many cars from this dealership all from Jarrett Dangerfield and not once I have felt pressured mark Joesph the sales manager has made a fair deal Each and every time felt great and comfortable each time and never pressured everything you are looking for rick Hendrick has Blair penny was the finance manager and he went through everything throughly and explained everything More