Rick Hendrick Chevrolet Buick GMC
Richmond, VA
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Great place to buy My family has purchased several vehicles over the last two years. Ricky Bryan is our salesman and always takes great care of us. Great service team as My family has purchased several vehicles over the last two years. Ricky Bryan is our salesman and always takes great care of us. Great service team as well! More
Customer Service I have visited this location numerous times to conduct business, ask questions, and purchase parts for my vehicle. I have delt with the General Manage I have visited this location numerous times to conduct business, ask questions, and purchase parts for my vehicle. I have delt with the General Manager first hand and several employees from service to collision. Every visit has always been a great expiernce and everyone at this dealership goes above and beyound to help you even if it's not there specific job. I have a dealership 10 minutes from my house but I refuse to go there because of a the customer service. I will continue to drive from on side of the river to the other because of the great customer service and people. More
Great sales experience Greatest sales experience, they didn't have the truck I wanted so Paul worked on finding me a truck for over a month and found exactly what I want. Greatest sales experience, they didn't have the truck I wanted so Paul worked on finding me a truck for over a month and found exactly what I want. More
Great service. !!! Easy check in. Polite and listened when I explained what I needed checked out. Told me when car would be reafy and it was. No hassle Easy check in. Polite and listened when I explained what I needed checked out. Told me when car would be reafy and it was. No hassle More
Good experience Well I went in for a recall on my hhr. The person that helped me first was Margaret buffey. I was walking around lost and she came over to help me wit Well I went in for a recall on my hhr. The person that helped me first was Margaret buffey. I was walking around lost and she came over to help me with a big smile and very friendly. She got me to where I needed to be and I was taken care of and was on my way after awhile. More
Thank you Vicki Vicki did an outstanding job on the purchase of my 2018 Equinox LT. From test drive to purchase and beyond, Vicki went above and beyond to ensure my s Vicki did an outstanding job on the purchase of my 2018 Equinox LT. From test drive to purchase and beyond, Vicki went above and beyond to ensure my satisfaction, and I am very satisfied with the entire experience. Thank you Vicki, I love my new Equinox!! Ken Johnson More
Lack of quality control The paint has a fisheye in it, it was NOT blended with the adjcent panel, the rear end was messed up leaking ALL of the gear Fluid, the front fascia w The paint has a fisheye in it, it was NOT blended with the adjcent panel, the rear end was messed up leaking ALL of the gear Fluid, the front fascia was not replaced and when it was it was not put on all the way, the interior And exterior of my vehicle were dirty after the vehicle was at the dealership for approximately 15 weeks, a rim is believed to Still be bent from the collision as the WRONG ONE was checked and balanced and i was ignored and lied to regarding my EXPLICIT directions NOT to mess with the air pressure in my tires!!!! The visit, experience And the attention to the macro issues As well as the details were a complete utter disaster and failure!!!! Furthermore after all of the rear axle fluid leaked onto my rear brakes fhey have squealed ever since picking the vehicle up. More
Great experience Great customer service, nice staff, and nice dealership with plenty of options. Definitely recommend this to others. I will definilty be returning in Great customer service, nice staff, and nice dealership with plenty of options. Definitely recommend this to others. I will definilty be returning in the future for other purchases. Thank you so much Rick Hendrick for a great experience!! More
Great customer service Its hard to find good customer service anymore. I can assure you that Hendricks Chevrolet's customer service is by far the best I've seen. Chick-fi Its hard to find good customer service anymore. I can assure you that Hendricks Chevrolet's customer service is by far the best I've seen. Chick-fil-A had nothing on these guys. I won't go anywhere else for a vehicle for this very reason. More
Amazing experience I got some work done with the service department and they were very professional. They were so quick and everything was done correctly. The GM was ver I got some work done with the service department and they were very professional. They were so quick and everything was done correctly. The GM was very nice and respectful. I definitely would recommend this dealership if you are wanting to get into a new car or just getting some service work done. Amazing people More