
Rick Hendrick Chevrolet Buick GMC
Richmond, VA
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Excellent customer service Very welcoming environment! Very personable sales associates. I would highly recommend purchasing a vehicle from this dealership. You should ask f Very welcoming environment! Very personable sales associates. I would highly recommend purchasing a vehicle from this dealership. You should ask for Dan Sharon when you go. More
Courteous and personable I always hate to go in to buy a car. Most the time I feel that they push you to make a decision. It was refreshing to deal with a manager and sales I always hate to go in to buy a car. Most the time I feel that they push you to make a decision. It was refreshing to deal with a manager and sales person that didn't pressure. I usually feel frustrated leaving a dealership especially if I didn't decide to buy. I will be going back. More
Great Experience in Leasing New Cruze We could not have been more pleased with the courtesy and expertise of the Hendrick employees who assisted in the leasing of the Cruze. The sales per We could not have been more pleased with the courtesy and expertise of the Hendrick employees who assisted in the leasing of the Cruze. The sales person and sales manager were extremely courteous and helpful to us which made our initial visit to Hendrick Chevrolet a pleasurable experience. They could not have been nicer in helping us in the selection of the vehicle we chose by providing information and doing everything they could to make our lease a great experience. Additionally, the two business managers who helped with all of the paperwork required for the transaction could not have been nicer and helpful to us. Overall, our experience with Hendrick Chevrolet was a good experience and we could recommend them highly to anyone in need of a new vehicle. The car is great! More
An hour to bring my car around. I came in for a state inspection, while there I decided to look at other vehicles. I decided to run a credit check and see if I was eligible for a veh I came in for a state inspection, while there I decided to look at other vehicles. I decided to run a credit check and see if I was eligible for a vehicle purchase. That part went well. Meanwhile though, my car got neglected , they didn't finish up what they needed to so I would be free to leave. I waited more than an hour for them to finish the sticker and bring my car around after being there from 11am-3:30pm. More
Fantastic Customer Service! This team has it going on! All of the members and sales team that I dealt with were very friendly and professional. Each one helped me from time of in This team has it going on! All of the members and sales team that I dealt with were very friendly and professional. Each one helped me from time of inquiry, on the initial phone call, all the way through the purchase. This has been the best experience I've ever had with a vehicle purchase. Thanks Hendrick team! All the best, Don Henley More
Repaired Promptly My Denali stalled on I-64. We were able to make it to the dealership. Stanley McKay was wonderful to work with. The problem was discovered and after o My Denali stalled on I-64. We were able to make it to the dealership. Stanley McKay was wonderful to work with. The problem was discovered and after ordering a part the vehicle was repaired on the second day. Great Job!!! More
Excellent, it is a pleasure to bring my car to this dealersh The friendly staff is a plus. Stanley McKay is my favorite. Did not have to wait too long. Only have one issue (noticed a scratch on the passenger sid The friendly staff is a plus. Stanley McKay is my favorite. Did not have to wait too long. Only have one issue (noticed a scratch on the passenger side back. Was not there when I bought it in) More
Great collision center Had a great experience at Rick Hendrick Collision. Car repaired quick and perfect. Wonderful team work in the entire hail dent removal process with Jo Had a great experience at Rick Hendrick Collision. Car repaired quick and perfect. Wonderful team work in the entire hail dent removal process with Johnny and Jeanette. Thanks Guys More
Amazing Buying Experience! I went in interested in buying a new car and was greeted by the friendly staff and set up with Elliott. This was the best thing that could've happened I went in interested in buying a new car and was greeted by the friendly staff and set up with Elliott. This was the best thing that could've happened to me because he was wonderful! He listened to my needs and budget and set out to find me the best deal possible. He and Paul were endlessly friendly and helpful and got me an amazing deal on my brand new 2017 Sonic RS! I can't say enough nice things about my experience at Rick Hendrick, and I will definitely go back for my services and whenever I'm ready to purchase another vehicle - I hope Elliott and Paul will still be there to help me because they are the best! More
Great Josh and Catherine were great, car is great the world is great. Why do I have to do 25 words ok I have 5 left Josh and Catherine were great, car is great the world is great. Why do I have to do 25 words ok I have 5 left More