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Rick Hendrick Chevrolet Buick GMC
Richmond, VA
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Above and Beyond Sales I've purchased several cars from our salesman, Dan Sharon over the past 5 years. He always makes you feel like you're his top priority. Can't say enou I've purchased several cars from our salesman, Dan Sharon over the past 5 years. He always makes you feel like you're his top priority. Can't say enough good things about him. More
Vehicle service department I have a painless and pleasant visit for scheduled maintenance at Rick Hendrixs Chevrolet. The salesman that sold me my truck was Jeff he is always fo I have a painless and pleasant visit for scheduled maintenance at Rick Hendrixs Chevrolet. The salesman that sold me my truck was Jeff he is always following up to insure and help out with the service of my 2016 Chevy Silverado. I plan to purchase my new Chevy Camaro from Jeff at Rick Hendrixs. V/R Submitted Bryant L Mormon U.S.M.C. Ret. Gunnery Sergeant More
AWFUL WORK DONE AT THE COLLISION CENTER! The collision center was recommended to be by my USAA agent for body work on my 2016 Subaru Crosstrek due to hail damage. I had damage on the hood, w The collision center was recommended to be by my USAA agent for body work on my 2016 Subaru Crosstrek due to hail damage. I had damage on the hood, which needed to be replaced because the paint was cracked, the roof and on all 4 doors. I bought my car brand new in Feb. 2016 and had put only 8K miles on it when I dropped it off in July 2017. It has been cared for very well and was in perfect condition, minus the hail damage. It took them a week to do the body work, as they had promised. When I picked my car up, I did a quick walk around the car. The body work looked great. When I got into my car, I noticed tons of dirty fingerprints on the interior side of the roof and on the visors. A few days later, i had gone somewhere at night. Upon returning to my car, I noticed that my interior light was on. When I checked, the switch was correctly set to "door" and the interior light should have turned off by itself after I had gotten out of the car and shut the door. It would not go off even after I had started the car and driven away. Then a few days later, while I was driving in rainy condition, the interior started leaking and I was getting steady drops of rain on my leg and leather seat. It was after hours so there was nothing I could do except to put a towel on my seat and hoped the rain would not continue through the night. I took my car back to the collision center first thing the following day to get the interior light and leak fixed. I was told that one of the wires on the light was not connected and the drainage hose on the roof wasn't connected properly. A week later, I went to clean my windshield, side, and rear windows. I noticed I was missing a screw on each side of a piece that connected my hood to my windshield. I also noticed that there were light white fingerprints on the black frame around the doors and whatever they had sprayed while painting had gotten on my rear window. Will never recommend this place to anyone. Also informed USAA of all the problems. More
Excellent customer service Very welcoming environment! Very personable sales associates. I would highly recommend purchasing a vehicle from this dealership. You should ask f Very welcoming environment! Very personable sales associates. I would highly recommend purchasing a vehicle from this dealership. You should ask for Dan Sharon when you go. More
Excellent service! Love this dealership. Will never buy another vehicle from anywhere else. Dan is awesome, super friendly and takes his time helping me find the perfect Love this dealership. Will never buy another vehicle from anywhere else. Dan is awesome, super friendly and takes his time helping me find the perfect vehicle! More
Fast & Easy We came in with a trade in looking to upgrade to a new car. Jeff found us a "like brand new" car anf it is perfect! He was very helpful in every are We came in with a trade in looking to upgrade to a new car. Jeff found us a "like brand new" car anf it is perfect! He was very helpful in every area needed to see us leave the Lot with our new vechile! We love it and loved working with Jeff! More
Great experience !!! I have bought multiple vehicles from Dan Sharon. Each experience was smooth and he got me exactly what I wanted. Can't wait to buy my next truck fro I have bought multiple vehicles from Dan Sharon. Each experience was smooth and he got me exactly what I wanted. Can't wait to buy my next truck from him! More
Courteous and personable I always hate to go in to buy a car. Most the time I feel that they push you to make a decision. It was refreshing to deal with a manager and sales I always hate to go in to buy a car. Most the time I feel that they push you to make a decision. It was refreshing to deal with a manager and sales person that didn't pressure. I usually feel frustrated leaving a dealership especially if I didn't decide to buy. I will be going back. More
Great Experience in Leasing New Cruze We could not have been more pleased with the courtesy and expertise of the Hendrick employees who assisted in the leasing of the Cruze. The sales per We could not have been more pleased with the courtesy and expertise of the Hendrick employees who assisted in the leasing of the Cruze. The sales person and sales manager were extremely courteous and helpful to us which made our initial visit to Hendrick Chevrolet a pleasurable experience. They could not have been nicer in helping us in the selection of the vehicle we chose by providing information and doing everything they could to make our lease a great experience. Additionally, the two business managers who helped with all of the paperwork required for the transaction could not have been nicer and helpful to us. Overall, our experience with Hendrick Chevrolet was a good experience and we could recommend them highly to anyone in need of a new vehicle. The car is great! More
An hour to bring my car around. I came in for a state inspection, while there I decided to look at other vehicles. I decided to run a credit check and see if I was eligible for a veh I came in for a state inspection, while there I decided to look at other vehicles. I decided to run a credit check and see if I was eligible for a vehicle purchase. That part went well. Meanwhile though, my car got neglected , they didn't finish up what they needed to so I would be free to leave. I waited more than an hour for them to finish the sticker and bring my car around after being there from 11am-3:30pm. More