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Rick Hendrick Chevrolet Buick GMC
Richmond, VA
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Great service and a great staff The staff is super friendly and always looks out for me. This visit was only routine maintenance, oil change and state inspection. My previous visit w The staff is super friendly and always looks out for me. This visit was only routine maintenance, oil change and state inspection. My previous visit was for a set of run flat Michelin’s. They have the best tire prices in town. More
Transmission I had my transmission service done in 2016 and they told me I needed it done again after less than 20000 miles. That is not satisfactory at all. I had my transmission service done in 2016 and they told me I needed it done again after less than 20000 miles. That is not satisfactory at all. More
Maintenance/service Service was preformed in a reasonable amount of time approx 1 1/2 hrs. Enjoyed brosing the new truck and corvette selections while waiting on my vehic Service was preformed in a reasonable amount of time approx 1 1/2 hrs. Enjoyed brosing the new truck and corvette selections while waiting on my vehicle. Customer lounge was stocked with bottled water, soft drinks and coffee. It was a plesent experience. More
Service visit Pat always does a Great Job if taking care of all are Vehicles !! Tech Jon Ewing is the best in town !! Very good service !! Thanks Pat always does a Great Job if taking care of all are Vehicles !! Tech Jon Ewing is the best in town !! Very good service !! Thanks More
treated us like special customers an awesome dealership to come to. Spent plenty of time with us. Answered all questions. When we got our vehicle everone congratulated us. Jeff moore w an awesome dealership to come to. Spent plenty of time with us. Answered all questions. When we got our vehicle everone congratulated us. Jeff moore was excellent to work with. He wanted us to leave there happy & satisfied. All salemen were friendly but we recommend jeff moore. More
Awsome Job Elliott was great helpfull informative knowledgable thourugh very professional would come back and/or recommend him didnt fell I was SOLD. Felt comfor Elliott was great helpfull informative knowledgable thourugh very professional would come back and/or recommend him didnt fell I was SOLD. Felt comfortable making an unexpected purchase.Love the car More
Mustang Purchase Matt Langsam, Jared, Catherine and Matt Meschke were all great to deal with. I love my Mustang and will refer Hendrick to my friends. I'm sure that I Matt Langsam, Jared, Catherine and Matt Meschke were all great to deal with. I love my Mustang and will refer Hendrick to my friends. I'm sure that I will be back to purchase again. More
My poor corvette couldn’t come home for over a month The collision center and insurance company battled over prices meanwhile I received text messages each week saying my car was ready and then the date The collision center and insurance company battled over prices meanwhile I received text messages each week saying my car was ready and then the date would change again. The last text message I received said my car was ready got to the collision center by 5pm per the message and of course my car wasn’t ready they didn’t know why I was there because they didn’t have all the parts, mine you this has already been over a month. Speaking of parts each tome I spoke with someone they were finding more parts they needed to order which I didn’t understand how it took so long to find all the parts that were needed. That was my reason for chosing the Rick Hendrick Chevrolet because it was a corvette and I wanted it done right. Well needless to say they kept my car so long that the insurance company ended my rental car services after a month. I was without a car for over a week. Then when show to get my car they wanted me to pay the difference from the dispute they had with the insurance company because they didn’t think the second check the insurance company sent was enough, well of course I didn’t pay anything. My corvette was parked and hit by another driver new years night so his insurance was paying the bill so why would they think for any reason I would pay any thing. At one time they had me calling the other insurance company about the rates like I could make them change their minds. Then they wanted me to go through my insurance company thinking the stat farm could get a cheaper price and of course they couldn’t. But using my insurance company I would have had to pay my $500 deductible, so no thst wasn’t an option. Oh I almost for got when I went pick it up because they called it still wasn’t complete because they forgot to paint a section of the car which was clearly on the invoice. So no I wouldn’t recommend the collision center and I will never bring my corvette there again. More
Love my car, the salesrep, and the dealership. The sales rep was very personable and knowledgeable about the car. Everyone I dealt with was polite and friendly. Very good experience. I would certa The sales rep was very personable and knowledgeable about the car. Everyone I dealt with was polite and friendly. Very good experience. I would certainly visit again to buy a car and recommend this dealership to friends. More
Love everything about this dealership They worked with me and got me in a car I never thought possible. I’ll never go anywheres else. Mean that . I never thought I’d ever get a car from a They worked with me and got me in a car I never thought possible. I’ll never go anywheres else. Mean that . I never thought I’d ever get a car from a real dealership and here I sit!! Mark was literally running to make this possible for me. And then they actually rolled a red carpet out for me. Best experience yet! When I’m ready to trade in this car, I will only buy vechicles from Hendricks!!! Not only is the service out of this world, their prices are THE BEST IN THE CITY!! Hands down. 😘😘😘😘😘😘😘😘😘 More