Rick Hendrick Chevrolet Buick GMC

Absolutely no customer service! Went to look at cars, walked around at least 20 minutes outside. Thought maybe they wete short staffed because of the holiday so we went inside. 3 p Went to look at cars, walked around at least 20 minutes outside. Thought maybe they wete short staffed because of the holiday so we went inside. 3 people hanging around a desk, 1 at a desk, one busy with customers. We stood there with no acknowledgment, hello or any eye contact from any employees for at least 5 minutes before we walked out and drove away. No customer service at all. More

Great people The people there make you feel like family. They treat you and your vehicle like your the most important person. Shaundra Is who took care of my vehi The people there make you feel like family. They treat you and your vehicle like your the most important person. Shaundra Is who took care of my vehicle. She deserves employee of the month. More

New truck purchase Excellent experience. Great salesmen who were flexible given our timeline dealing with insurance and a totaled vehicle. Electronic paperwork was nove Excellent experience. Great salesmen who were flexible given our timeline dealing with insurance and a totaled vehicle. Electronic paperwork was novel. We will continue to shop at Hendrick More

Sales manager is willing to try to correct any miss understa Manager desires to keep a good reputation for honesty at dealership. Client advisor was exceptional and any dealership would be better with his work e Manager desires to keep a good reputation for honesty at dealership. Client advisor was exceptional and any dealership would be better with his work ethics and advisory skills. More

Service Always call me to let me know when my car is done. They always do what’s asked and never push for anything unnecessary! They have a great level of c Always call me to let me know when my car is done. They always do what’s asked and never push for anything unnecessary! They have a great level of communication and commitment to the customer! More

Great service and a great staff The staff is super friendly and always looks out for me. This visit was only routine maintenance, oil change and state inspection. My previous visit w The staff is super friendly and always looks out for me. This visit was only routine maintenance, oil change and state inspection. My previous visit was for a set of run flat Michelin’s. They have the best tire prices in town. More

Transmission I had my transmission service done in 2016 and they told me I needed it done again after less than 20000 miles. That is not satisfactory at all. I had my transmission service done in 2016 and they told me I needed it done again after less than 20000 miles. That is not satisfactory at all. More

Maintenance/service Service was preformed in a reasonable amount of time approx 1 1/2 hrs. Enjoyed brosing the new truck and corvette selections while waiting on my vehic Service was preformed in a reasonable amount of time approx 1 1/2 hrs. Enjoyed brosing the new truck and corvette selections while waiting on my vehicle. Customer lounge was stocked with bottled water, soft drinks and coffee. It was a plesent experience. More

Service visit Pat always does a Great Job if taking care of all are Vehicles !! Tech Jon Ewing is the best in town !! Very good service !! Thanks Pat always does a Great Job if taking care of all are Vehicles !! Tech Jon Ewing is the best in town !! Very good service !! Thanks More

treated us like special customers an awesome dealership to come to. Spent plenty of time with us. Answered all questions. When we got our vehicle everone congratulated us. Jeff moore w an awesome dealership to come to. Spent plenty of time with us. Answered all questions. When we got our vehicle everone congratulated us. Jeff moore was excellent to work with. He wanted us to leave there happy & satisfied. All salemen were friendly but we recommend jeff moore. More