Back

Rick Hendrick Chevrolet Buick GMC

Richmond, VA

4.8
352 Reviews

12050 West Broad Street

Richmond, VA

23233

Directions

By Type

Showing 352 reviews

September 28, 2024

Tamara was fantastic to work with and is a great asset to your company. I will send all my family and friends to her for there buying experience! If you need a great new or used car or truck go ask for Tamar More

by Carguy7618
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tamara Wright
Oct 02, 2024 -

Rick Hendrick Chevrolet Buick GMC responded

Carguy7618, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Buick GMC Richmond. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

September 26, 2024

Juwuan smith was great in helping me purchase a vehicle. Would recommend to any future clients. More

by rhondabme6896
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ju'Wuan Smith
Sep 28, 2024 -

Rick Hendrick Chevrolet Buick GMC responded

Rhondabme6896, we are so pleased you enjoyed your visit to Rick Hendrick Chevrolet Buick GMC Richmond! So glad Ju' Wuan was able to assist you further. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 29, 2024

Our 2021 Bolt EV required an EV battery replacement due to a recall. We brought the vehicle in to be diagnosed, and due to the planned replacement we would have to wait until the dealership received the ne More

by john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Flowers
Sep 06, 2024 -

Rick Hendrick Chevrolet Buick GMC responded

John, we're glad to hear you enjoyed your visit. We hope to be of service to you again in the future. Best wishes, Rick Hendrick Chevrolet Buick GMC Richmond

August 13, 2024

Drew was excellent in helping us find our dream car. He was thorough and went above and beyond to answer all of our questions about the vehicles we were interested in. The buying process was easy. I wou More

by M Conner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Taylor
Aug 16, 2024 -

Rick Hendrick Chevrolet Buick GMC responded

M Conner, we're so glad that we were able to go above and beyond your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 11, 2024

This was my 2nd experience purchasing a New vehicle from this dealership within 2yrs. I own a 2023 and 2024. The overall customer experience is always 100%! Tamara Wright and Robert (The Finance Guru) were More

by pimpcups
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tamara Wright and Robert (The Finance Guru)
Aug 15, 2024 -

Rick Hendrick Chevrolet Buick GMC responded

Pimpcups, thanks for your praise and kind comments about our team. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 08, 2024

Professional salesman did an excellent job of showing all the features of the vehicle. I would recommend. More

by Tony
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donald
Aug 10, 2024 -

Rick Hendrick Chevrolet Buick GMC responded

Hi Tony, thank you so much for your positive comments about Rick Hendrick Chevrolet Buick GMC Richmond! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Rick Hendrick Chevrolet Buick GMC Richmond!

August 07, 2024

Have taken vehicle here since purchase. They are reliable. Wish they still had their previous courtesy car policy for repairs which extend over 2 days. More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John white
Aug 10, 2024 -

Rick Hendrick Chevrolet Buick GMC responded

Thank you again for taking the time to let us know how we did. We are always more than happy to assist you if anything else comes up. Take care! We hope you have a great day!

July 22, 2024

We were treated very well and enjoyed our salesman as well as his mentor. It's a long process but James made it pleasant. More

by Linda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James and Juan
Jul 30, 2024 -

Rick Hendrick Chevrolet Buick GMC responded

Linda, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Buick GMC Richmond. If you're ever in need of more help, please let us know!

July 19, 2024

Ju’uwan was knowledgeable and personable and really helped us to understand our new vehicle, I would recommend him highly for anyone looking to purchase a new vehicle. More

by vranasbus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ju’wuan Smith
Jul 23, 2024 -

Rick Hendrick Chevrolet Buick GMC responded

Vranasbus, we're happy you found our staff to be so supportive during your experience. We hope to be of service to you again in the future. Best wishes, Rick Hendrick Chevrolet Buick GMC Richmond

July 02, 2024

I received the service I expect from any GM dealership. I will definitely be a return customer. More

by Mattgreenjr.greenjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Rose
Jul 03, 2024 -

Rick Hendrick Chevrolet Buick GMC responded

Hi Mattgreenjr.greenjr, thank you for taking the time to leave a review for us at Rick Hendrick Chevrolet Buick GMC Richmond. We're happy we could meet your expectations!

2
...