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Rick Hendrick Chevrolet Buick GMC

Richmond, VA

4.8
358 Reviews

12050 West Broad Street

Richmond, VA

23233

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Showing 358 reviews

August 16, 2021

Have been going to Rick Hendrick for years and will keep going and referring friends to them. More

by more4cary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stanley McKay
Aug 18, 2021 -

Rick Hendrick Chevrolet Buick GMC responded

More4cary, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Buick GMC Richmond.

August 11, 2021

Even though they didn’t have the car we wanted they helped us locate one at another Hendrick dealership. They have provided great service. Their extended warranty was honored at another dealership clos More

by QAVA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake
Aug 16, 2021 -

Rick Hendrick Chevrolet Buick GMC responded

Qava, we're so glad that we were able to go above and beyond your expectations!

August 07, 2021

Daniel was my service advisor this morning. He got me in and out first thing. My 2019 Sierra was inspected. He has always been very friendly and always looks out for me. I have recommended Hendrick to many More

by Dbaber8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Ortega
Aug 18, 2021 -

Rick Hendrick Chevrolet Buick GMC responded

We're so glad that we were able to go above and beyond your expectations and that Daniel took great care of everything for you!

July 30, 2021

Brian Henry is by far the best at this dealership. I trust him with any and every vehicle I've owned. He's simply the best. More

by Amontgo72
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Henry
Aug 16, 2021 -

Rick Hendrick Chevrolet Buick GMC responded

We're so glad that we were able to go above and beyond your expectations!

July 30, 2021

Very pleasant folks with a lot of knowledge. Not good with names but the ones that helped us where just great. Thank you all for your help. More

by stephenbryant09
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na
Aug 18, 2021 -

Rick Hendrick Chevrolet Buick GMC responded

Mr. Bryant, thanks for the kind words and praise and we appreciate the feedback!

July 26, 2021

I loved doing business with Rick Hendrick Chevrolet. The two guys who worked with me were super nice and did everything the could to make sure I was satisfied and happy with my decision. Next time I want/ne More

by haleyperry23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy McCarter and Elliott Vaughan
Aug 24, 2021 -

Rick Hendrick Chevrolet Buick GMC responded

Haley, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Buick GMC Richmond.

July 17, 2021

We had a Fantastic experience from Point A to Z. Great communication throughout whole process. Go see Jeremy McCarter for your next car purchase. He made our day. More

by Randazzovp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy in sales , Jared in finance.
Jul 18, 2021 -

Rick Hendrick Chevrolet Buick GMC responded

Thank you for the kind words, and we agree, Jeremy is great! We're happy that you had a great buying experience!

July 17, 2021

This dealership not only has great prices on vehicles but their main priority is the customer. They go out of their way to make you feel at home and part of their dealership family. Customer service is numbe More

by johnbailey5876
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy
Jul 19, 2021 -

Rick Hendrick Chevrolet Buick GMC responded

Thank you Mr. Bailey, for the kind words and positive feedback!

July 17, 2021

It was my first time dealing with Hendricks and I was very impressed. The staff was friendly, very knowledgeable and professional. It was a pleasant experience. More

by Scott Williams
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy McCarter
Jul 19, 2021 -

Rick Hendrick Chevrolet Buick GMC responded

Scott Williams, we're so glad that we were able to go above and beyond your expectations!

July 16, 2021

Team works the problems until they are fixed!! No short cuts. Josie kofroth is terrific! Love early am drop off and if needed loaners are available! More

by Reddawg80spid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josie kofroth
Jul 17, 2021 -

Rick Hendrick Chevrolet Buick GMC responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Buick GMC Richmond.

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