Rick Hendrick Chevrolet Buick GMC
Richmond, VA
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I must say this Dealership is Very Beautiful!! nice neat and clean. The female sales person that assisted us was very nice but the sales manager has literally lost his mind. Becareful purchasing a vehicle and clean. The female sales person that assisted us was very nice but the sales manager has literally lost his mind. Becareful purchasing a vehicle from here they're out to get you!!!. An OVER PRICED!! Explorer Conversion Van was looked at yesterday with a purchase price of $36k. It is a 2010 Black in color with 35,063 miles. The condition of the van was good not great with a sagging headliner faded head and taillights. The trim along the side of the van was separated and loose from the body. The roof paint was cracked from what I assume heat from being exposed to the sun 🌞 during those summer months. The original window sticker back in 2010 when it was sold was $35,840. Their listed price 11 years (2021) later is $36,395 now how is that possible 🤔. The sales manager came out and basically insulted our intelligence by trying to convince us that this price is legit due to add-ons that the van has that is listed on the original sticker. We tried to inform him that the price thats on the original window sticker includes all of the upgrades and features that is listed at that original price. How can you sell something more now then what it cost 11 years ago with age defects which is a validation for depreciation? More
This dealership has really nice looking big trucks and the service department gets your vehicle in and out quickly for vehicle maintenance. the service department gets your vehicle in and out quickly for vehicle maintenance. More
Appointment at 3:15 for State Inspection.Out two hours Appointment at 3:15 for State Inspection. Out two hours later with an appointment. Ridiculous Appointment at 3:15 for State Inspection. Out two hours later with an appointment. Ridiculous More
Even though they didn’t have the car we wanted they helped us locate one at another Hendrick dealership. They have provided great service. Their extended warranty was honored at another dealership clos helped us locate one at another Hendrick dealership. They have provided great service. Their extended warranty was honored at another dealership closer to home with no problems. More