Rick Hendrick Chevrolet Buick GMC

All services were performed as initially stated, I was kept up to date on the status throughout my visit, and the service advisor was thorough and friendly. kept up to date on the status throughout my visit, and the service advisor was thorough and friendly. More

Daniel Ortega in service took great care of me. I needed something specific fixed that required a part so I ran over in advance to make sure they could see the part needed. All went smooth. Staff was frie something specific fixed that required a part so I ran over in advance to make sure they could see the part needed. All went smooth. Staff was friendly and efficient. Been using this dealership since 2007. More

Drop my vehicle off, the gentleman that helped me was super nice fast and welcoming. Fast on the fix, same guy was helping me had me out of there super fast and set me up a appointment for my sons truck. super nice fast and welcoming. Fast on the fix, same guy was helping me had me out of there super fast and set me up a appointment for my sons truck. Great place ! More

Today's purchase was the most pleasant experience I've ever had buying a car in more than 30 years of driving. My sales associate, sales manager and finance manager were all terrific and true professional ever had buying a car in more than 30 years of driving. My sales associate, sales manager and finance manager were all terrific and true professionals! More

I had a issue with my GMC Acadia and Thomas Mason helped with everything he was very helpful and nice. with everything he was very helpful and nice. More

Daughter-in-law was treated amazing. Service dept did a great job and took great care of her. great job and took great care of her. More

I purchased my GMC Acadia Denali from this dealership in Feb 2020. I must say the service department is not what it should be. I purchased the pre paid oil change package with the purchase of the vehicle. Feb 2020. I must say the service department is not what it should be. I purchased the pre paid oil change package with the purchase of the vehicle. the first first oil change after purchase I felt the service advisors were lacking professionalism and the second time I brought it in for a state inspection I was treated rudely and with disrespect over the phone while making an appointment. When it was time for the next oil change, I didn't feel like going through the rudeness of the dealership so made an appointment at another dealership and was treated with respect and felt welcome. But low and behold my prepaid oil change was only good for Hendricks. The next oil change I thought I'd give Hendricks another chance so called to make an appointment and had to wait 2 1/2 weeks. With reluctance I made the appointment. Then I called the other dealership and they had an appointment the next day. I was told they leave slots daily for just oil changes. So I made an appointment and then canceled my Hendricks appointment. Once again I couldn't use my prepaid oil change warranty. I called the service manager at Hendricks, left a voice mail, no response and then emailed him through the Hendricks website, no response. I have since emailed the General Manager of Hendricks and not heard anything in return. I am very disappointed with this dealership and cannot recommend Hendrick GMC. More

Service Rep Stanley McKay is always a step ahead in ensuring needed service is anticipated and performed when needed. ensuring needed service is anticipated and performed when needed. More

The service on my truck was handled very smoothly. They performed a state inspection on my Nissan in a timely manner and Coty did a great job. I feel that my vehicle is perfectly safe. performed a state inspection on my Nissan in a timely manner and Coty did a great job. I feel that my vehicle is perfectly safe. More

They took my vehicle back on time and provided a great environment for me to wait while the service was completed. environment for me to wait while the service was completed. More