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Rick Hendrick Chevrolet Buick GMC

Richmond, VA

4.8
356 Reviews

12050 West Broad Street

Richmond, VA

23233

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Showing 356 reviews

April 05, 2022

Super and fast five star customer service! Josie Kofroth ALWAYS takes good care of me as a customer! Thanks for taking fantastic care of all of my vehicles, I couldn't get from point A to poin More

by teresafein64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josie Kofroth-Service Client Advisor
Apr 07, 2022 -

Rick Hendrick Chevrolet Buick GMC responded

Thank you Teresa! We appreciate your business.

April 05, 2022

I bought my Chevy Malibu from Rick Hendrick Chevrolet a few years ago. I’ve had nothing but good experiences dealing with the service department. They are knowledgeable, pleasant and fun to work with. The More

by Pat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stanley McKay
Apr 07, 2022 -

Rick Hendrick Chevrolet Buick GMC responded

Pat, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Buick GMC Richmond. We're glad that Stanley always takes good care of everything for you when you come in to see us! We hope to be of service to you again in the future. Best wishes, Rick Hendrick Chevrolet Buick GMC Richmond

March 31, 2022

Clean facilities, Great service, quick turn around and great staff to work with! Highly recommend them! More

by Bandock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stanley McKay
Apr 02, 2022 -

Rick Hendrick Chevrolet Buick GMC responded

Bandock, we're so glad that we were able to go above and beyond your expectations! Thank you, and have a fantastic day!

March 11, 2022

Stanley is the best. He makes things easy. He is the gold standard. Thank you. More

by meredith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stanley
Mar 13, 2022 -

Rick Hendrick Chevrolet Buick GMC responded

Meredith, we really appreciate your feedback! Thank you for your kind words about our team member, Stanley, and this wonderful review!

March 10, 2022

I will continue to shop and service my vehicles here. Dan in sales and Stanley in service is the reason I drive 30 mins to this dealership as opposed to another GMC dealership being 8 miles from my house More

by jrw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stanley
Mar 11, 2022 -

Rick Hendrick Chevrolet Buick GMC responded

Thanks for your praise and kind comments about our team and that Stanley McKay and Dan Sharon take great care of everything for you. We are always more than happy to assist you if anything else comes up. Take care!

March 09, 2022

Everybody was polite and helpful. My salesperson Dawn has a customer for life. Thanks for all the help. More

by Bhill13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn
Mar 11, 2022 -

Rick Hendrick Chevrolet Buick GMC responded

Thank you for your kind review; we are happy to pass along your comments to Dawn here at Rick Hendrick Chevrolet Buick GMC Richmond! Enjoy your new vehicle!

March 06, 2022

Great experience from the first phone call I made to Dawn and each person involved throughout the purchasing of the car was a pleasant experience. Great team. More

by aprime0620
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn, Elliott and the GM.
Mar 08, 2022 -

Rick Hendrick Chevrolet Buick GMC responded

Thanks for your praise and kind comments about our team. Welcome to our Hendrick family of drivers!

March 05, 2022

Consistently excellent service from top to bottom for both my 2016 Equinox and 2010 Camaro. More

by Darrell Katovsich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stanley McKay
Mar 08, 2022 -

Rick Hendrick Chevrolet Buick GMC responded

Mr. Katovsich, thank you for your kind words and this wonderful review and for choosing us for your vehicle service needs!

Mar 08, 2022 -

Darrell Katovsich responded

Thank you!

March 04, 2022

Simple pleasant experience. Harrison was easy to reach, very accommodating. No hassle and I got the exact car that I was looking for. More

by cwstyles
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harrison Adams
Mar 06, 2022 -

Rick Hendrick Chevrolet Buick GMC responded

Congrats on being a HENDRICK Driver!! Thank you so much for the great review for Harrison, and we appreciate your business. See you soon!

February 21, 2022

Fantastic service, prompt and professional! Delivered on time and as expected.I highly recommend Hendrick GMC of Short Pump. More

by Gary Libby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Mason
Feb 23, 2022 -

Rick Hendrick Chevrolet Buick GMC responded

Mr. Libby, thank you so much for your positive comments about Rick Hendrick Chevrolet Buick GMC Richmond! We're glad that Thomas did a great job of getting everything done for you! We hope to be of service to you again in the future. Best wishes, Rick Hendrick Chevrolet Buick GMC Richmond

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