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Rick Hendrick Chevrolet Buick GMC

Richmond, VA

4.8
358 Reviews

12050 West Broad Street

Richmond, VA

23233

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Showing 358 reviews

April 14, 2022

Fast and efficient service, always easy to work with. Thx thx thx thx thx thx More

by Taypst
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wesley mayton
Apr 16, 2022 -

Rick Hendrick Chevrolet Buick GMC responded

We're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

April 07, 2022

Easy to schedule appointment. Work completed ahead of schedule. Very pleased with work. Stanley communicates very well. More

by tomarrington2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stanley
Apr 09, 2022 -

Rick Hendrick Chevrolet Buick GMC responded

Mr. Arrington, we are very happy to have provided you with such a positive experience and thanks for the kind words for Stanley Mckay. We know he appreciates great customers like you! We can't wait to see you again, have a great day.

April 05, 2022

Super and fast five star customer service! Josie Kofroth ALWAYS takes good care of me as a customer! Thanks for taking fantastic care of all of my vehicles, I couldn't get from point A to poin More

by teresafein64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josie Kofroth-Service Client Advisor
Apr 07, 2022 -

Rick Hendrick Chevrolet Buick GMC responded

Thank you Teresa! We appreciate your business.

April 05, 2022

I bought my Chevy Malibu from Rick Hendrick Chevrolet a few years ago. I’ve had nothing but good experiences dealing with the service department. They are knowledgeable, pleasant and fun to work with. The More

by Pat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stanley McKay
Apr 07, 2022 -

Rick Hendrick Chevrolet Buick GMC responded

Pat, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Buick GMC Richmond. We're glad that Stanley always takes good care of everything for you when you come in to see us! We hope to be of service to you again in the future. Best wishes, Rick Hendrick Chevrolet Buick GMC Richmond

March 31, 2022

Clean facilities, Great service, quick turn around and great staff to work with! Highly recommend them! More

by Bandock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stanley McKay
Apr 02, 2022 -

Rick Hendrick Chevrolet Buick GMC responded

Bandock, we're so glad that we were able to go above and beyond your expectations! Thank you, and have a fantastic day!

March 11, 2022

Stanley is the best. He makes things easy. He is the gold standard. Thank you. More

by meredith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stanley
Mar 13, 2022 -

Rick Hendrick Chevrolet Buick GMC responded

Meredith, we really appreciate your feedback! Thank you for your kind words about our team member, Stanley, and this wonderful review!

March 10, 2022

I will continue to shop and service my vehicles here. Dan in sales and Stanley in service is the reason I drive 30 mins to this dealership as opposed to another GMC dealership being 8 miles from my house More

by jrw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stanley
Mar 11, 2022 -

Rick Hendrick Chevrolet Buick GMC responded

Thanks for your praise and kind comments about our team and that Stanley McKay and Dan Sharon take great care of everything for you. We are always more than happy to assist you if anything else comes up. Take care!

March 09, 2022

Everybody was polite and helpful. My salesperson Dawn has a customer for life. Thanks for all the help. More

by Bhill13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn
Mar 11, 2022 -

Rick Hendrick Chevrolet Buick GMC responded

Thank you for your kind review; we are happy to pass along your comments to Dawn here at Rick Hendrick Chevrolet Buick GMC Richmond! Enjoy your new vehicle!

March 06, 2022

Great experience from the first phone call I made to Dawn and each person involved throughout the purchasing of the car was a pleasant experience. Great team. More

by aprime0620
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn, Elliott and the GM.
Mar 08, 2022 -

Rick Hendrick Chevrolet Buick GMC responded

Thanks for your praise and kind comments about our team. Welcome to our Hendrick family of drivers!

March 05, 2022

Consistently excellent service from top to bottom for both my 2016 Equinox and 2010 Camaro. More

by Darrell Katovsich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stanley McKay
Mar 08, 2022 -

Rick Hendrick Chevrolet Buick GMC responded

Mr. Katovsich, thank you for your kind words and this wonderful review and for choosing us for your vehicle service needs!

Mar 08, 2022 -

Darrell Katovsich responded

Thank you!

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