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Rick Hendrick Chevrolet Buick GMC

Richmond, VA

Overview
Reviews
Vehicles
4.8
356 Reviews
Call Dealership (844) 362-3273
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12050 West Broad Street

Richmond, VA

23233

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Showing 356 reviews

August 23, 2022

You can’t beat the excellent customer service you receive from all employees that work there. More

by Dontplaywithmyyoyo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Z.
Report | Print
Aug 26, 2022 -

Rick Hendrick Chevrolet Buick GMC responded

We are so happy to read such a great review about Rick Hendrick Chevrolet Buick GMC Richmond!

July 15, 2022

Great Service team! I get all my cars serviced here regardless of brand and they do it all! More

by Carguy7618
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes
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Jul 18, 2022 -

Rick Hendrick Chevrolet Buick GMC responded

Thank you for the find words and praise and we know that Wes appreciates it! We’ll see you on your next visit!

July 14, 2022

I had a very good service visit. The service customer rep was friendly, helpful and professional. I did not have to wait a long time sor my service to be completed. More

by jerim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
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Jul 15, 2022 -

Rick Hendrick Chevrolet Buick GMC responded

Hello Jerim, we appreciate you taking the time to leave us this feedback. We do hope we can be of assistance in the future. Take care!

July 07, 2022

Excellent service Wesley always takes care of my truck. Fast friendly customer service Great Job More

by Hang loose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wesley
Report | Print
Jul 08, 2022 -

Rick Hendrick Chevrolet Buick GMC responded

We are very happy to have provided you with such a positive experience! Thank you so much for the feedback!

July 01, 2022

Josie and staff in the service dept. are easy to work with! I love my Buick Encore and this dealership! Convenient location and was a short wait time! More

by philip c
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josie
Report | Print
Jul 05, 2022 -

Rick Hendrick Chevrolet Buick GMC responded

Philip, thank you so much for the great review and for the kind words and praise for our staff member, Josie Kofroth!

June 16, 2022

Great customer service! ! I came in for an oil change and added a few extra services with no problem. They were happy to help. More

by Traci L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda, Stanley, Andrew
Report | Print
Jun 17, 2022 -

Rick Hendrick Chevrolet Buick GMC responded

Thank you so much for taking the time to leave us a positive review and for choosing us for your vehicle service needs! Traci L, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Buick GMC Richmond.

June 15, 2022

Great service and always easy to work with. They keep you informed on status of service and are quick to answer questions. Would recommend them! More

by Burns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stanley
Report | Print
Jun 16, 2022 -

Rick Hendrick Chevrolet Buick GMC responded

Burns, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Buick GMC Richmond. Thank you for choosing us for your vehicle service needs!

June 10, 2022

The guys and ladies are out standing. Every time I go there everyone is willing to make sure you’re taken care of Thank crew and I really appreciate you! More

by Chriswood22@aol.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stanley
Report | Print
Jun 13, 2022 -

Rick Hendrick Chevrolet Buick GMC responded

Chris, we're happy you found our staff to be so supportive during your experience here at Rick Hendrick Chevrolet Buick GMC Richmond. I'm sure that our staff, and Stanley, appreciate your kind words! Thanks again!

June 05, 2022

They took very good care of me and did an excellent job on my truck when I brought it in to be serviced and cleaned. Spotless! More

by Mawood308
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joselyn Kofroth
Report | Print
Jun 07, 2022 -

Rick Hendrick Chevrolet Buick GMC responded

We're so glad that we were able to go above and beyond your expectations! We hope to be of service to you again in the future. Best wishes, Rick Hendrick Chevrolet Buick GMC Richmond

June 02, 2022

Stanley in the service dept is great, alway friendly and helpful explaining the whole process and working to meet timeframes for completion of work. More

by Jhinkley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stanley
Report | Print
Jun 04, 2022 -

Rick Hendrick Chevrolet Buick GMC responded

We're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out to Stanley if there's anything additional we can do for you.

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