Rick Hendrick BMW

Bought a 08 BMW 3 series convertible, they sold me a new car that was in a accident, had 2 bent rims, a hole in the tire and the top was bent from the accident, it leaks like crazy. They lied to me, misrepr car that was in a accident, had 2 bent rims, a hole in the tire and the top was bent from the accident, it leaks like crazy. They lied to me, misrepresented the car, lied to BMW NA. They can not fix my car and will not replace it, I even offered to buy another one and for them to take it back within the first week. BMW NA has been no help either, I have had to retain a attorney and sue the dealership. Details are at http://www.bimmerissues.com More

I've just bought my second car from these guys. The sales team is fair, loyal to their customers & to BMW, they have been responsive to my needs after the sale and a treat to speak with. I look forwar sales team is fair, loyal to their customers & to BMW, they have been responsive to my needs after the sale and a treat to speak with. I look forward to purchasing Biemmer number 3 someday... More

My 2nd visit/purchase from Hendrick BMW - I thought my 1st experience (2001 z3) was stellar - my 2nd buying experience surpassed even MY expectations!! I have to 2nd the kudos for Daniel Zarrillo - so VE 1st experience (2001 z3) was stellar - my 2nd buying experience surpassed even MY expectations!! I have to 2nd the kudos for Daniel Zarrillo - so VERY knowledgeable and so much fun to deal with !!!! Jason is a total class act and makes me want to just drop by & visit !! As for day to day - hour to hour - minute to minute working for me - I have to thank Bennett Gault the Business Manager !! He went wayyyyyyyyyy above and beyond even the first tier of service and is the reason I am enjoying my 2004 z4 roadster today!! I know I aged him a couple of years *LOL* but I have nothing but the highest accolades for him and the MANY extra miles he went for me!! There should be a "three-peat" for this team !! Daniel/Jason/Bennett !!!!!! BMW - get those engraving tools out and those awards ready!! These guys more than deserve extra recognition!!!!!! More

In a word FANTASTIC - These folks are great and take care of customers pre and post sale. Dan is top shelf and knows the products better than any BMW salesperson I have ever dealt with. He always follows up of customers pre and post sale. Dan is top shelf and knows the products better than any BMW salesperson I have ever dealt with. He always follows up on details and notifies me when new models or new features are introduced (before the boards and magazines tell us).<br><br>I plan on purchasing additional cars from Dan and am waiting for my M6, to arrive in about a year. Even the lady that answers the phone with that wonderful southern accent is a pleasure to deal with and helps coordinate customers and staff requests!<br><br>If you want to own a BMW, don't cheat yourself out of the "Ultimate Driving Experience".... Contact Dan Zarillo, and let him exceed your expectations as he has done for me and countless other satisfied customers!!<br><br>Also, Jason Kopplin manages the group and ensures that his team delivers top quality and BMW customer satisfaction. I would recommend purchasing from this delalership and have dealt with both individuals. More

This dealer is horrible, the BMW side at least! Do not buy from them. The service department is the worst I have ever encountered. Bad enough to make sure I never buy another BMW. buy from them. The service department is the worst I have ever encountered. Bad enough to make sure I never buy another BMW. More

Excellent buying and service experience after the sale !!! More