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Rick Hendrick BMW

Charleston, SC

Overview
Reviews
Vehicles
4.8
1,222 Reviews
Call Dealership (855) 420-1133
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1518 Savannah Highway

Charleston, SC

29407

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Showing 1,222 reviews

January 25, 2025

Customer friendly, always a great experience. I have been getting cars there and servicing those autos for 26 years. I am like family. More

by Birchie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Greene, Adam Ballou, Trae Glidewell
Report | Print
Jan 29, 2025 -

Rick Hendrick BMW responded

Birchie, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick BMW. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 23, 2025

Keith and the entire Hendrick team were amazing! !! The whole experience could not have been more smooth and seamless!!! Thank you all!!! You are top-notch!!! More

by dmprau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Giacobe
Report | Print
Jan 29, 2025 -

Rick Hendrick BMW responded

Hi Dmprau, thank you for taking the time to leave a review for us at Rick Hendrick BMW. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 23, 2025

Great service, especially terry and nicole! i look foward to bringing the car back for service! More

by isabella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Troutman, Nicole Floegel
Report | Print
Jan 29, 2025 -

Rick Hendrick BMW responded

Hi Isabella, thank you for taking the time to leave a review for us at Rick Hendrick BMW. We're happy we could meet your expectations! We're looking forward to your next visit with us!

January 23, 2025

Great experience once again at Rick Hendricks BMW. My service advisor Keith is great. He keeps you informed during the service. More

by vrivera6128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Prescott, Nicole Floegel, James Kerr, Keith Giacobe
Report | Print
Jan 23, 2025 -

vrivera6128 responded

Keep up the great work.

January 18, 2025

Chad Tinti ,the service advisor, was very pleasant to deal with. My car was ready in the time frame that I was given. More

by virginia8981
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tinti
Report | Print
Jan 29, 2025 -

Rick Hendrick BMW responded

Virginia8981, we are so happy to read such a great review about Rick Hendrick BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 18, 2025

John Fulp was very personable, professional, and helpful. He listened to my concerns and was able to discuss and resolve each one of them. I would highly recommend John and the staff of Rick Hendrick BMW to More

by Ronnie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Lowry, John Fulp, Keaton Adams
Report | Print
Jan 29, 2025 -

Rick Hendrick BMW responded

Ronnie, it's experiences like yours that really keep us motivated! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! We do hope we can be of assistance in the future. Take care!

January 16, 2025

Efficient, fast, quality service, being done by a professional staff and doing it with a smile More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel
Report | Print
Jan 23, 2025 -

Rick Hendrick BMW responded

Hi Ron, thank you for taking the time to leave a review for us at Rick Hendrick BMW. We're happy we could meet your expectations! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! We hope you have a great day!

January 16, 2025

J-Rod and his team are easy to work with, They fixed my car correct the 1st visit and updated me through the repair process. They even washed it WOW!!! More

by Daniel Rodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jrod , Terry Troutman, Nicole Floegel, Dustin Johnson, Eric Roman, Frank Barriero, Jared Young, Keith Giacobe, Daniel Lee, Alli Mattison, Chad Tinti
Report | Print
Jan 23, 2025 -

Rick Hendrick BMW responded

Hi Daniel Rodriguez, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

January 15, 2025

Sam Morrow was our sales person and was super knowledgeable, helpful, and not too pushy. More

by noscreenname
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Morrow, Tristan Potter
Report | Print
Jan 16, 2025 -

Rick Hendrick BMW responded

Noscreenname, we are so pleased you enjoyed your visit to Rick Hendrick BMW and glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Thank you, and have a fantastic day!

January 14, 2025

Everyone was courteous and made sure that we were comfortable. All explanation about the service was plain and simple for my understanding. Thanks a lot. More

by Gatherscharlene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Troutman, Nicole Floegel, Dustin Johnson, Eric Roman, Jared Young, Keith Giacobe, Daniel Lee, Alli Mattison, Chad Tinti
Report | Print
Jan 16, 2025 -

Rick Hendrick BMW responded

Hello Gatherscharlene, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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