Rick Hendrick BMW

Another great day buying a new vehicle from John Fulp and co This is the fourth vehicle we have purchased through John Fulp at Hendrick BMW. Every one of those purchases was a true experience. John is a great This is the fourth vehicle we have purchased through John Fulp at Hendrick BMW. Every one of those purchases was a true experience. John is a great person to do business with. Traditionally, car buying is an experience right up there with going to the dentist. That just ain't the case at Hendrick. This time around, we also got the privilege of meeting Alex Greene, the Finance Manager. Alex was very helpful and informative and just added to our total experience at the dealership. He stayed with us through it all until we drove away...driving a red X3 that I just love. Hopefully, no speeding tickets to come. Tommy Starkey More

The only concern was the wait time. My wait time with having my oul changed was pretty long, the young man assisting was helpful, and let me know what was taking place with my car. Prior My wait time with having my oul changed was pretty long, the young man assisting was helpful, and let me know what was taking place with my car. Prior to my appointment I had a coupon from BMW which he honored. More

Bad Diagnosis I have been to the service department several times and this last time was it. They completely misdiagnosed my car as I got 2 other opinions... going I have been to the service department several times and this last time was it. They completely misdiagnosed my car as I got 2 other opinions... going from a simple $300-400 repair to what they recommended...a $3000 repair. They also continued to tell me I needed new tires, brakes, rotors and sensors after I had that done at a separate, more reasonably priced place, 3 months earlier. I do not trust their technicians. The service reps, however, have always been nice and helpful. More

'16 Black BMW Over I always get good service on my car. Customer Service is always helpful to the need of my vehicle. I am always satisfied with the service. Over I always get good service on my car. Customer Service is always helpful to the need of my vehicle. I am always satisfied with the service. More

No pressure! I scheduled a test drive and fell in love with a certified preowned 3 series BMW. The salesperson was knowledgeable and friendly and did not pressure I scheduled a test drive and fell in love with a certified preowned 3 series BMW. The salesperson was knowledgeable and friendly and did not pressure me into buying. From sales to financing to the tech person that showed me the ins and outs of my new car, it was a pleasure dealing with Rick Hendrick BMW. It has been my best purchase ever! More

John Fulp was outstanding. So was Vick! Former state troop John Fulp was very professional and was very honest. His courteousness www appreciated and was very helpful in answering all the questions I had. Th John Fulp was very professional and was very honest. His courteousness www appreciated and was very helpful in answering all the questions I had. The dealership was very clean and everyone was helpful. More

Best Service I was so upset about a service light that wouldn’t go away. I had a tire problem. I stopped by the service department just before closing and Dustin t I was so upset about a service light that wouldn’t go away. I had a tire problem. I stopped by the service department just before closing and Dustin told me don’t worry he’ll take care of it. He was friendly and extremely knowledgeable. I drove back to Moncks Corner happy with the service I received. More

Excellent Kristen does an exceptional kid every time I visit the service department Actually all of the employees are excellent!!! Management Service and Par Kristen does an exceptional kid every time I visit the service department Actually all of the employees are excellent!!! Management Service and Parts all work together as a team and they get the job done correctly and in a timely matter More

Timely I would like to thank BMW service department for their timely service I’d like to thank them for their eye believe average pricing I would like to app I would like to thank BMW service department for their timely service I’d like to thank them for their eye believe average pricing I would like to appreciate the hospitality that’s given in the break room area free snacks and water while you wait and coffee etc. More

Nobody deserves to be ripped off. I am sharing my experience with them. I am a guy who is very enthusiastic about cars. In my case, it was just shredded serpentine belt, 69 dollars. Se I am sharing my experience with them. I am a guy who is very enthusiastic about cars. In my case, it was just shredded serpentine belt, 69 dollars. Service advisor called me said he had bad news for me and said initially at least I have to spend 1200 dollars. He added I may end up spending 3000 dollars. Anyways, I did some online search and read long articles, asked my friends. I called them back and said I am going to see it myself. I went over there, there was nothing broken or what. It is just serpentine belt. I knew it. Long story short. Serpentine belt 69 dollars plus 400 dollars labor. Yes, it is 400 dollars not 40. Funny, isn't it? It is. They will probably try to give me answer down below. It is up to you. Believing me or them. Suggestion: Find a good BMW service with good reviews and high rank. Never leave your vehicle. Ask people, search online, ask service to explain to you in detail before they do anything to your vehicle. Hope it helps. Nobody deserves to be ripped off. More