Rick Hendrick BMW

Excellent Experience I had a great experience buying my first BMW. John Fulp was personable, extremely knowledgeable, and genuinely concerned about my happiness and satisf I had a great experience buying my first BMW. John Fulp was personable, extremely knowledgeable, and genuinely concerned about my happiness and satisfaction. He kept me informed in a very professional manner and was always quite upbeat, cheerful and pleasant. More

Tom was a great salesperson. The dealers process for closing the sale took forever - 3 hours or more. We have a new Lexus and did the closing in an hour closing the sale took forever - 3 hours or more. We have a new Lexus and did the closing in an hour More

Excellent service. Got me in the day I called as it is my primary vehicle. They were able to quickly fix my issue and got me on my way with a clean car. my primary vehicle. They were able to quickly fix my issue and got me on my way with a clean car. More

Oil Change Great experience always. Everyone is very friendly and accommodating. Forgot name of lady I worked with, but she was very good. Love the complimen Great experience always. Everyone is very friendly and accommodating. Forgot name of lady I worked with, but she was very good. Love the complimentary coffee and separate work areas in waiting area. More

Teresa was SUCH a pleasure to work with! She represents your company in a tremendous way! I will be back and recommend her! We were so blessed to be able to work with her!! Also Nicole in the service depar your company in a tremendous way! I will be back and recommend her! We were so blessed to be able to work with her!! Also Nicole in the service department was very helpful. I appreciate her service tremendously More

last minute service call for broken runlet tire quick - efficient - helpful and clean facility they responded to my needs right away and fixed it on the spot in about one hour great team quick - efficient - helpful and clean facility they responded to my needs right away and fixed it on the spot in about one hour great team More

Friendly professional staff-service was great! Everyone was upbeat and pleasant.....price quoted was price received.....waiting area was clean and comfortable too....excellent experience was upbeat and pleasant.....price quoted was price received.....waiting area was clean and comfortable too....excellent experience More

Good to just have some work done without the hassle I’m just excited I was finally able to take my car for a scheduled appointment (that I requested for upholstery cleaning) and not return to comments a I’m just excited I was finally able to take my car for a scheduled appointment (that I requested for upholstery cleaning) and not return to comments about all the things that were needed to prevent the car from breaking down. Just a good job done— all around! My service guy Dustin was really cool and very helpful and responsive. More

This trip was fine, no problems. the best person I dealt with was the woman who handled the loaner car. She was positive, friendly, and she tried to sell me a car when I came back to the best person I dealt with was the woman who handled the loaner car. She was positive, friendly, and she tried to sell me a car when I came back to pick up my car More

Our service representative was professional, helpful and friendly. The service performed the service up to my expectations. The loaner experience was the best part, our representative really looked after us friendly. The service performed the service up to my expectations. The loaner experience was the best part, our representative really looked after us; when our car required overnight to finish the service she switched our car to an X5 which is the type of car we drive More