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Rick Hendrick BMW

Charleston, SC

4.8
1,039 Reviews

1518 Savannah Highway

Charleston, SC

29407

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Showing 1,039 reviews

March 13, 2020

Great Experience! Once I entered the dealership I was admittedly greeted by a Salesman with all smiles, Salesman was very knowledgeable & Patience and was very happy t More

by dsturkin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth McNeil
Mar 13, 2020 -

Rick Hendrick BMW responded

Thank you for letting us know about your experience with Seth in our BMW Showroom. Our client advisors make every effort to put our guests at ease and it sounds as if Seth did just that. We appreciate your time and hope you enjoy your new vehicle. Have a wonderful weekend!

March 11, 2020

Jeffrey was excellent! Jeffery did a great job getting us into our 2017 X3. He has followed up to be sure we are enjoying our purchase and are satisfied. We appreciate good More

by ldicenzo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffery Jacknin, Robert Portwick
Mar 12, 2020 -

Rick Hendrick BMW responded

Hi Ldicenzo! We're so happy Jeffrey, Robert, and our BMW Team were able to help you out! We hope you enjoy your new X3 and look forward to assisting you in the future! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

March 10, 2020

Very pleased with Rick Hendrick BMW Of Charleston, SC. Jeffrey Jacknin and Andrew Robinson made my purchase enjoyable. They were friendly, professional, and knowledgeable. I will definitely refer frien More

by Grandma DeeDee
Recommend Dealer
Yes
Employees Worked With
Jeffrey Jacknin, Andrew Robinson
Mar 12, 2020 -

Rick Hendrick BMW responded

Donna, we strive for 100% satisfaction for all of our clients, and it is great to see you had such a positive experience at Rick Hendrick BMW with Jeffrey and Andrew. Thank you for the recommendation, and have an amazing day!

March 10, 2020

We have had a great experience purchasing two BMW’s from this dealer. The sales staff is second to none and are always there to help provide a total satisfactory customer experience. Highly recommended More

by plombardino
Recommend Dealer
Yes
Employees Worked With
Lynne Barnard
Mar 12, 2020 -

Rick Hendrick BMW responded

Plombardino, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you for recognizing our team's commitment to customer satisfaction! We do hope we can be of assistance in the future. Take care and have an amazing day!

March 10, 2020

Great service from start to finish. Love that place! Very fast checkin and process. They treated me with respect. Smiles on everyone's face! Bmw. More

by Darrell265
Recommend Dealer
Yes
Employees Worked With
Dustin Johnson
Mar 12, 2020 -

Rick Hendrick BMW responded

Darrell265, we're happy you found Dusting and our BMW Service Staff to be so supportive during your experience here at Rick Hendrick BMW. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Have an amazing day!

Mar 12, 2020 -

Rick Hendrick BMW responded

Darrell265, we're happy you found Dustin and our BMW Service Staff to be so supportive during your experience here at Rick Hendrick BMW. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Have an amazing day!

March 04, 2020

An organization that understands true customer service. We can’t be more pleased with our experience at Hendrick BMW. Every employee is gracious and welcoming, their attempt to provide first rate customer s More

by DKT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Hildenbrand
Mar 05, 2020 -

Rick Hendrick BMW responded

Dkt, we are very happy Stephen and the BMW Sales Team could provide you with such a positive experience! We appreciate you taking the time to let us know how welcoming and gracious our staff was and that you have confidence in us. We look forward to helping again in the future. Take care and have an amazing day!

February 27, 2020

When I first went to the dealership I told Terry what I was looking for and my timeframe for buying. He did a great job of keeping me informed without over communicating. Upon finding the right vehicle h More

by Ed
Recommend Dealer
Yes
Employees Worked With
Terry Bacon
Mar 01, 2020 -

Rick Hendrick BMW responded

Ed, we are so happy to read such a great review about your experience with Terry and our team at Rick Hendrick BMW! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

February 24, 2020

Tom Heater and Andrew Robinson took great care of me! Tom researched and found the exact car that I wanted and I had it very quickly! There was never any pressure put on me as they want me as a custom More

by Donivon G
Recommend Dealer
Yes
Employees Worked With
Tom Heater, Andrew Robinson
Feb 26, 2020 -

Rick Hendrick BMW responded

Hi Donivon G, we are very happy to have provided you with such a positive experience! I know Tom and Andrew pride themselves on being advocates for our clients and we are so pleased we were able to assist you. Please let us know if there is anything else we can do for you; we are more than happy to help! Have a wonderful day!

February 24, 2020

Excellence Rick Hendrick BMW is the benchmark standard for what a car dealer should strive for and achieve. In a single word "excellence" describes the entire bu More

by Small-town
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Hildenbrand, Robert Portwick
Feb 26, 2020 -

Rick Hendrick BMW responded

Thank you! Clients like you make our days brighter and we love that you shared this experience. Stephen and Robert will be so thrilled to hear you are pleased. Have an amazing day and if you need us, just call! :)

February 24, 2020

Great experience. Honest and fast trade in value and work with my budget to get the car I wanted. On top of that, got a great loan term with low interest rate and a goodie bag! BMW Hendricks rocks!! More

by OnlyDoubleFF
Recommend Dealer
Yes
Employees Worked With
Terry in sales and Alex at the closing table
Feb 26, 2020 -

Rick Hendrick BMW responded

Onlydoubleff, we are so happy to read such a great review about Terry, Alex and our team at Rick Hendrick BMW! We LOVE the goodie bags! :) Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

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