Rick Hendrick BMW

great experience! Steven welcomed us right when we walked in. He was very helpful and showed us whatever car we wanted to see, and allowed us to test drive. We arrived Steven welcomed us right when we walked in. He was very helpful and showed us whatever car we wanted to see, and allowed us to test drive. We arrived planning only to look and purchase a car at a later date, but left with a new BMW. Overall, we had a great experience! More

Hands down the best dealership I’ve ever done business with! Customer service is top notch, service department is always precise and honest. They go above and beyond every time I have brought my BMW in wh with! Customer service is top notch, service department is always precise and honest. They go above and beyond every time I have brought my BMW in whether it’s for routine maintenance, or a blown out tire, which was the most recent visit. I won’t buy a vehicle anywhere else but at Rick Hendrick BMW! More

Finally, thank you guys please inform Stephen I appreciate both of you working with me for these last few days. You guys have made one hard working patient young lady goal come true. It was a pleas appreciate both of you working with me for these last few days. You guys have made one hard working patient young lady goal come true. It was a pleasant day in Charleston. I am very pleased to have done business with BMW (Rick Hendrick’s) of Charleston. Be bless!🙏🏾 More

Bought a used X5 in December 2019 and still haven’t received a key for the expensive hitch. Alex Greene has been shady to deal with, and he has caused others there to lie for him. Steer clear of Hen received a key for the expensive hitch. Alex Greene has been shady to deal with, and he has caused others there to lie for him. Steer clear of Hendrick BMW - only about the best deal for them, not about happy customers. More

Excellent Sara Robinson and Chris Wilson did great Sara upfront as adviser and excellent video by Chris Wilson Price Sara gave me was good and the video Chris Sara Robinson and Chris Wilson did great Sara upfront as adviser and excellent video by Chris Wilson Price Sara gave me was good and the video Chris did explain everything on my 528 excellent More

I have leased several BNW’s from RH BMW, as has my son. Our loyalty to the dealership is because of one service advisor: Dustin Johnson who is highly organized, knowledgeable about what needs attention Our loyalty to the dealership is because of one service advisor: Dustin Johnson who is highly organized, knowledgeable about what needs attention to the car. He is courteous, efficient snd leaves no stone unturned for customer satisfaction. More

Hendricks BMW service always always goes beyond and above just service. Sara was wonderful to work. Keeping me informed and even going ahead to check on next service due and had it performed in advance so I just service. Sara was wonderful to work. Keeping me informed and even going ahead to check on next service due and had it performed in advance so I would not have to comeback next month More

Andrew Luchka was great to work with. Not high pressure sales. Very responsive. Service oriented. I made an appointment prior to visiting and was met immediately upon my arrival. Masks worn by all staff. sales. Very responsive. Service oriented. I made an appointment prior to visiting and was met immediately upon my arrival. Masks worn by all staff. More

Five-Star Ultimate Service Experience Folks in Service Department were great (thanks Nicole). Technician sent me VIDEO (!) of (#1) what he did to find the problem, (#2) what the problem Folks in Service Department were great (thanks Nicole). Technician sent me VIDEO (!) of (#1) what he did to find the problem, (#2) what the problem was, and (#3) what he was going to do to fix the problem. BLEW ME AWAY! More

New car purchase All of the representatives were very professional and knowledgeable - definitely would recommend this dealership to others. I found everyone very cap All of the representatives were very professional and knowledgeable - definitely would recommend this dealership to others. I found everyone very capable and willing to answer any questions I asked. More