Rick Hendrick BMW

Terry ensured that our first experience with BMW was an excellent one. He was not pushy but clearly conveyed that he valued our business. He was knowledgeable about the vehicle and made sure that we got tr excellent one. He was not pushy but clearly conveyed that he valued our business. He was knowledgeable about the vehicle and made sure that we got trained on how to properly operate the vehicle. He went above what we would have expected. Jerry in finance was also very helpful. He was able to offer a better rate than our credit union which was suprising because we had gotten an excellent rate. We ended up being at the dealership longer than anticipated and not only did they offer us snacks that were available at the dealership but Terry also did a lunch run for us, compliments of Jerry. 😃 Jerry also exceeded our expectations. Looking forward a a long standing relationship with Rick Hendrix BMW. More

Great experience Just had all new tires installed and I'm very happy with how my car rides now. They always do the job right the first time and treat me like family. Just had all new tires installed and I'm very happy with how my car rides now. They always do the job right the first time and treat me like family. More

New rear tires and normal service Once again, my experience with Rick Hendrick BMW service was excellent. I am very pleased to be a customer. Kristin is an outstanding service advisor. Once again, my experience with Rick Hendrick BMW service was excellent. I am very pleased to be a customer. Kristin is an outstanding service advisor. More

I was treated professionally and asked about any issues I may have. Kirk wait time was correct- enjoy working with Kirk as he is courteous and professional when meeting with me and responding to my questions may have. Kirk wait time was correct- enjoy working with Kirk as he is courteous and professional when meeting with me and responding to my questions. More

Pleasant and safe environment Everyone is very professional and goes above and beyond their job description. It feels great to be part of it. It was very easy to schedule my appoin Everyone is very professional and goes above and beyond their job description. It feels great to be part of it. It was very easy to schedule my appointment. More

When there to trade in my old Bmw, I got a great trade in value, Terry Bacon was my sales representative Excellent service, 5 stars. value, Terry Bacon was my sales representative Excellent service, 5 stars. More

Hendrick’s BMW Service is second to none!!! Kirk Yoon is GREAT! He always greets me with a kind hello. Makes sure all the issues I bring up for service are addressed, and keeps me appraised of the progres GREAT! He always greets me with a kind hello. Makes sure all the issues I bring up for service are addressed, and keeps me appraised of the progress. THANKS MR. KIRK! Loaner Car Associate Amy Sanders is also GREAT! She makes sure the loaner car is clean and sanitized before she hands me the key. THANKS MRS. AMY! More

Kirk Yoon - The Wonder Twin! In these divisive times when it seems the whole world is out for only themselves - enter service writer Kirk Yoon. Kirk listens to what I have to say. In these divisive times when it seems the whole world is out for only themselves - enter service writer Kirk Yoon. Kirk listens to what I have to say. He works with me to formulate a plan of what needs to be done at the time and what can wait and works within my budgetary constraints. He then executes the plan and keeps me informed of any updates. If I have a question he returns my calls promptly and I always feel he has MY best interest at heart. When I deal with Kirk it gives me peace in the midst of all the chaos. How to you spell integrity - KIRK YOON. More

Amazing Customer Service Rick Hendrick BMW is an amazing experience! I was able to talk with them on the phone, identify a car online and speak with someone to answer all of m Rick Hendrick BMW is an amazing experience! I was able to talk with them on the phone, identify a car online and speak with someone to answer all of my questions before even going to the location. Ed Ward is top-notch! He talked with me like a person, listened to everything I needed and made sure I had everything answered in a timely manner. The ENTIRE team there is friendly, and would make sure I was taken care of from start to finish, and followed up days later to make sure I was still enjoying my new car. Definitely would recommend them to anyone! More

good experience took the time with me to find right auto. very helpfull with explaning details . very good buying experence. would recomend this dealership.looking f took the time with me to find right auto. very helpfull with explaning details . very good buying experence. would recomend this dealership.looking forward to a good relationship More