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Rick Hendrick BMW

Charleston, SC

4.8
1,234 Reviews

1518 Savannah Highway

Charleston, SC

29407

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Showing 1,234 reviews

October 31, 2022

A very pleasant experience all round at BMW Rick Hendrick, Savannah highway. I was not a BMW fan until I met the Hendrick team and in particular Our Sales Rep Mr James Kerr. An enthusiastic, knowled More

by Ollietwadsworth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Kerr
Nov 02, 2022 -

Rick Hendrick BMW responded

Hello Ollietwadsworth, we appreciate you taking the time to leave us this feedback. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 26, 2022

Great staff! All very knowledgeable, pleasant, professional, and helpful. I strongly recommend Rick Hendrick BMW! More

by Cagula91
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Kerr, Oliver Souris
Oct 29, 2022 -

Rick Hendrick BMW responded

Cagula91, we are so happy to read such a great review about Rick Hendrick BMW! If you have any further questions, please give us a call. We're always happy to help! Thanks so much, and have a wonderful day!

Oct 29, 2022 -

Cagula91 responded

You deserve to have the best reviews possible. Thank you for a great experience.

October 26, 2022

The BMW team is so helpful and wonderful to work with. Teresa does a great job taking care of getting me the car I want! More

by dtrego
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Teresa Troutman
Oct 29, 2022 -

Rick Hendrick BMW responded

Dtrego, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick BMW. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 18, 2022

I purchased a 2023 BMW from Rick Hendrick, I. Was assisted by Teresa Troutman. The service was exellent and she went above and beyond making sure I was happy. More

by Bonita
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Teresa Troutman
Oct 20, 2022 -

Rick Hendrick BMW responded

Bonita, thanks for your praise and kind comments about Teresa Troutman and our team here at Rick Hendrick BMW. We hope to be of service to you again in the future. Best wishes, Rick Hendrick BMW

October 15, 2022

Too expensive,Very people service was excellent nice atmosphere all around good experience but like I said very very expensive More

by mamoses145
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Uri Camens
Oct 18, 2022 -

Rick Hendrick BMW responded

Mamoses145, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 13, 2022

Was looking for a BMW X5, my 1st was flooded in Hurricane Ian; and I loved this car! Tom responded immediately to my email when I located one at Hendrick; he also reached out to us by phone. My husband and I More

by cedwards520
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh, BMW Guru, Tom Heater, Oliver Souris
Oct 18, 2022 -

Rick Hendrick BMW responded

Hi Cedwards520! We're so happy we were able to help you out! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

October 08, 2022

Can’t say enough good things about Nicole Floegel and Terry her manager. I went through 3 yrs of breast cancer treatment and they were so good to me during this time! It was a major factor in buying a ne More

by baileymkg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Troutman, Nicole Floegel, Dustin Johnson, Fadwa Agamy
Oct 12, 2022 -

Rick Hendrick BMW responded

Baileymkg, we are so happy to read such a great review about Rick Hendrick BMW! Thank you, and have a fantastic day!

October 03, 2022

This was my 4th BMW purchased from Rick Hendrick BMW. Each purchase has been a great experience. I ordered a 2023 X5 45e in July 2022, purchasing anything in 2022 is a challenge due to the issues with th More

by Charlie A
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Strom Altman, Sam Morrow
Oct 06, 2022 -

Rick Hendrick BMW responded

Charlie A, reviews like this give us motivation and help us ensure we provide high-quality care. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 29, 2022

Acquired a new BMW iX M60. This is a new 2023 all electric iX vehicle and was manufactured in Germany. The dealer, especially my Client Advisor, Thomas Heater, could not More

by Donahueb05
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Heater
Oct 20, 2022 -

Rick Hendrick BMW responded

Donahueb05, thanks for your praise and kind comments about our team. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

September 26, 2022

Outstanding staff and service. Was visiting the area on vacation and ran into some issues with my X5. They took care of my car quickly so we could continue our vacation. Highly re More

by jdbtlj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Camilo
Sep 28, 2022 -

Rick Hendrick BMW responded

Hi Jdbtlj, thank you for taking the time to leave a review for us at Rick Hendrick BMW. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great rest of your vacation!

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