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Rick Hendrick BMW
Charleston, SC
1,039 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,039 reviews
October 20, 2020
The service rep was very professional and did a great job. I was amazed how few employees did not wear masks. While waiting for my car I walked into the showroom and most people had their masks down. I w job. I was amazed how few employees did not wear masks. While waiting for my car I walked into the showroom and most people had their masks down. I went to the service waiting area and many of those walking from the showroom to the restroom did not have masks on. Finally I went outside and sat at the table. Many Hendrick staff members that walked outside immediately pulled their masks down. Even a few that got in cars to wipe them down did not have their masks on. Unfortunately, I'm considered high risk and can't take a chance of returning. More
by cschuyler1
Employees Worked With
Service representative
October 16, 2020
Best sales person and would highly recommend her. She was caring and the financial advisor was the best. Highly recommend both ...best experience in 14 years was caring and the financial advisor was the best. Highly recommend both ...best experience in 14 years More
by tammybarnette
Employees Worked With
Teresa, Parnell
October 16, 2020
Excellent service. Extremely efficient and thorough. Super customer service. Service was completed well within the estimated time I was told to expect. Highly recommend for any BMW service required. Super customer service. Service was completed well within the estimated time I was told to expect. Highly recommend for any BMW service required. More
by jim
Employees Worked With
Tyler Morris
October 15, 2020
Todd Taylor was very professional and helpful salesman. He cared so much about the integrity of Hendrick. I would recommend him to everyone. I would not hesitate to use him the next time I purchase a vehic He cared so much about the integrity of Hendrick. I would recommend him to everyone. I would not hesitate to use him the next time I purchase a vehicle. More
by Johnwelch.195
Employees Worked With
Todd Taylor
October 14, 2020
In & out promptly and desired service was done as requested. No waiting a long time. Greeted as soon as I entered; staff always accommodating & professional requested. No waiting a long time. Greeted as soon as I entered; staff always accommodating & professional More
by twrash
Employees Worked With
Nelly
October 10, 2020
My service request was promptly addressed, and coupled with attention to details. My service advisor went Above and Beyond to make my visit pleasant. I truly appreciate great customer service (We are all with attention to details. My service advisor went Above and Beyond to make my visit pleasant. I truly appreciate great customer service (We are all in this together). Once again, Thank you! More
by BLESS1
Employees Worked With
James Dustin Johnson/ Amy Furey
October 09, 2020
Quick and easy service. Gave me loaner in the mean time to drive around. A+++++. When went back to dealership to pick up car it was quick and easy. I was out of dealership within 10 min. to drive around. A+++++. When went back to dealership to pick up car it was quick and easy. I was out of dealership within 10 min. More
by Jadoonhamza6
Employees Worked With
Kirk Yoon.
October 02, 2020
Rick Hendrick BMW, as always, did a great job on my service. They provided me with a loaner car for the day and had my vehicle ready when promised. Thanks so much to all the technicians and service per service. They provided me with a loaner car for the day and had my vehicle ready when promised. Thanks so much to all the technicians and service personnel! More
by agminshew83
Employees Worked With
Can't recall his name...nice young man with a beard!
September 29, 2020
John was fantastic to work with! He made everything extremely seamless and he was willing to work with me even when he had a scheduled appointment to come in. I will absolutely recommend Rick Hendrick extremely seamless and he was willing to work with me even when he had a scheduled appointment to come in. I will absolutely recommend Rick Hendrick BMW! More
by philpottbrandon
Employees Worked With
John Fulp
