Rick Hendrick BMW

Customer service is unparalleled. Every time I bring my vehicle in for service, I'm greeted with friendly, helpful staff. The professionalism and quality of work sets the bar high for Every time I bring my vehicle in for service, I'm greeted with friendly, helpful staff. The professionalism and quality of work sets the bar high for their neighboring competitors. I'm am a returning customer because of it and highly recommend. More

Exceptional customer service was provided by our Client Advisor Ms. Teresa Troutman, Sales Manager Mr. Alex Greene and Finance Manager Mr. Oliver Souris. Overall, likely the best purchase/leasing experi Advisor Ms. Teresa Troutman, Sales Manager Mr. Alex Greene and Finance Manager Mr. Oliver Souris. Overall, likely the best purchase/leasing experience I've encountered since purchasing my first vehicle in 1978! Well done Rick Hendrick BMW Charleston, SC! More

Great experience. Jerry Pannell listened and produced a perfect deal. Make your deal at Kendrick! Jerry Pannell listened and produced a perfect deal. Make your deal at Kendrick! More

Patrick, my sales person was able to provide me with all of the information on a new i4. I heard that going electric was the way the country was going, but I never knew how beneficial they were and how much of the information on a new i4. I heard that going electric was the way the country was going, but I never knew how beneficial they were and how much I can save on gas !!! More

Excellent customer service, easy to schedule, nice waiting room, love the video recaps of the service waiting room, love the video recaps of the service More

Professional and friendly. They make it a very easy and seamless process. And Nicole and Morgan were great! They make it a very easy and seamless process. And Nicole and Morgan were great! More

Incredible people and facility. It is a joy walking into Rick Hendrick BMW Charleston. Thank you to the entire staff. It is a joy walking into Rick Hendrick BMW Charleston. Thank you to the entire staff. More

The service department was exceptional. They sent me a video of two back tires that had hardly any tread left. I gave my ok to buy two tires and without knowing they would do this they They sent me a video of two back tires that had hardly any tread left. I gave my ok to buy two tires and without knowing they would do this they rotated the tires. They out the two new ones up in front. I made a service appointment for an oil change, new wiper blades and batteries in my two keys. Their inspection showed my two tires needed replacement. I applaud the service dept. for calling me and sending me the video. Dustin Johnson and Ed Meredith were very helpful. More

John and Terry took great care of us and our vehicle. They had the service completed and repairs made quickly and got us back in our car in no time. Great to have them as a resource when getting servic They had the service completed and repairs made quickly and got us back in our car in no time. Great to have them as a resource when getting service and repair work done. More

My salesperson Todd Taylor has gone over and above to service my needs in both of the purchases I have made. The staff as a whole are very courteous and willing to do anything that is needed to make the service my needs in both of the purchases I have made. The staff as a whole are very courteous and willing to do anything that is needed to make the process speedy and comfortable. More