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Rick Hendrick BMW

Overview Reviews (1,040) Inventory (228)

Rick Hendrick BMW

Name: Rick Hendrick BMW
Address: 1518 Savannah Highway, Charleston, SC, 29407, US
Telephone: (855) 420-1133
Rating: 4.8

4.8

1,040 Reviews

1518 Savannah Highway, Charleston, South Carolina 29407

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Sales: (855) 420-1133

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Rick Hendrick BMW

Charleston, SC

Overview

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Vehicles

4.8

1,040 Reviews

Call Dealership (855) 420-1133

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1518 Savannah Highway

Charleston, SC

29407

Directions

4.8

1,040 Reviews

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View 8 Awards

This rating includes all dealership reviews, with more weight given to recent reviews.

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Overview Reviews (1,040) Inventory (228)

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Sales: (855) 420-1133

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buying experience customer service helpful professional recommend dealer Rick repair sales person

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Showing 1,040 reviews

January 01, 2022

SERVICE VISIT

New look in service center.Good reception New look in service center. Good reception area. Professional staff, courteous and friendly. Quick turn-around. Labor costs have risen! New look in service center. Good reception area. Professional staff, courteous and friendly. Quick turn-around. Labor costs have risen! More

by johnwrenner

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Jake Bowers

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Jan 04, 2022 -

Rick Hendrick BMW responded

Johnwrenner, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 31, 2021

SALES VISIT - USED

My husband just bought me a 2022 Land Rover from Patrick on the last day of the year. I couldn't have been happier!!! Absolutely love it! on the last day of the year. I couldn't have been happier!!! Absolutely love it! More

by HartamiHarmony

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Jerry Pannell, Patrick Hartman

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Mar 22, 2022 -

Rick Hendrick BMW responded

Hartamiharmony, thank you for your kind review; we are happy to pass along your comments to the team here at Rick Hendrick BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 31, 2021

SALES VISIT - NEW

AJ was awesome. Very helpful. The inspection video was great and through. Keep up the great work. great and through. Keep up the great work. More

by altonrich

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

AJ Matthews

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Jan 04, 2022 -

Rick Hendrick BMW responded

Altonrich, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out to us if there's anything more we can do! Happy New Year!

December 27, 2021

SERVICE VISIT

Rick Hendrick BMW of Charleston did a great job with my tire issue. Nicole Floegel and the tech, Andrew Russell were great! The video Andrew sent of his work and my tire issue helped tremendously. I wou tire issue. Nicole Floegel and the tech, Andrew Russell were great! The video Andrew sent of his work and my tire issue helped tremendously. I would highly recommend Rick Hendrick BMW for all BMW service needs. More

by Guy Hunter

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Andrew Russell, Nicole Floegel

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December 20, 2021

SALES VISIT - NEW

The entire team was personable and made the car buying process enjoyable. Highly recommend Teresa, Oliver, and Marco process enjoyable. Highly recommend Teresa, Oliver, and Marco More

by Katiemgrout

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Oliver , Teresa Troutman

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Dec 22, 2021 -

Rick Hendrick BMW responded

Katiemgrout, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 14, 2021

SERVICE VISIT

Excellent and speedy and thorough and hood client service and audio visual messages sent about service service and audio visual messages sent about service More

by afosterthalheimer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Dustin Johnson

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Dec 15, 2021 -

Rick Hendrick BMW responded

Afosterthalheimer, we're happy to hear you had such a positive experience with our team! We do hope we can be of assistance in the future. Take care!

December 08, 2021

SERVICE VISIT

very good communication with there customers they got it i would recommend any body who ask i would recommend any body who ask More

by Messado

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Mr Hunter

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Dec 10, 2021 -

Rick Hendrick BMW responded

Messado, thanks for your praise and kind comments about our team. We can't wait to see you again, have a great day.

December 02, 2021

SERVICE VISIT

Nicole and her team provide great service. Receiving a loaner makes the process painless. The video explanation of the inspection is very helpful. loaner makes the process painless. The video explanation of the inspection is very helpful. More

by david

Customer Service

Friendliness

Recommend Dealer

Yes

Employees Worked With

Nicole Floegel

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Dec 06, 2021 -

Rick Hendrick BMW responded

David, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 26, 2021

SERVICE VISIT

We have always scheduled appointments for routine car services, but the day before Thanksgiving, the 'engine service soon' light unexpectedly came on. We are incredibly grateful for our service rep Dusti services, but the day before Thanksgiving, the 'engine service soon' light unexpectedly came on. We are incredibly grateful for our service rep Dustin and the service team for fitting us in that day and for servicing the car. Truly thankful for his professionalism, knowledge, expertise, and responsiveness. The best! More

by acCHS21

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Dustin Johnson

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Nov 30, 2021 -

Rick Hendrick BMW responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Thank you again for the great review!

November 23, 2021

SERVICE VISIT

The team at Hendrick got me into the schedule quickly on the same day and was very responsive. Nicole was great as she listened to my situation and helped make things happen in a short turn around. I was ve the same day and was very responsive. Nicole was great as she listened to my situation and helped make things happen in a short turn around. I was very impressed! More

by Mark

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Nicole Floegel

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Nov 27, 2021 -

Rick Hendrick BMW responded

Mark, we're glad to hear you enjoyed your visit. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Rick Hendrick BMW

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