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Rick Hendrick BMW

Charleston, SC

4.8
1,235 Reviews

1518 Savannah Highway

Charleston, SC

29407

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Showing 1,235 reviews

July 27, 2023

I’ve been dealing with John Fulp for several years and have been pleased beyond my expectations. I believe this is my 6th car from Hendricks BMW and will continue to deal with them. More

by SBC III
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Fulp
Jul 30, 2023 -

Rick Hendrick BMW responded

Sbc Iii, we're happy to hear you had such positive experiences with John and our team throughout the years! We appreciate your business and thank you for sharing your thoughts with us. Thank you so much and have an incredible weekend.

July 27, 2023

Great customer service, professional. Tom Heater was excellent to communicate with via email and even better in person. Excellent experience with Tom Heater! More

by dtwizzler10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Bennett--Genius!, Tom Heater, Eric Lauterbach
Jul 30, 2023 -

Rick Hendrick BMW responded

Dtwizzler10, we strive for 100% satisfaction, and it is great to see you had such a positive experience with our team at Rick Hendrick BMW. We are always more than happy to assist you if anything else comes up. Take care and have an incredible weekend!

July 25, 2023

Dustin Johnson is the MAN! He Is very accommodating kept things moving and me informed on what's was going on! Make sure you ask for Dustin if you want make sure you will be t More

by fulp9146
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Johnson
Jul 27, 2023 -

Rick Hendrick BMW responded

Fulp9146, it's experiences like yours that really keep us motivated! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Have a great day!

July 25, 2023

This is the second BMW I've bought from Hendrick and I've always been happy with the experience. In this case Tom Heater helped me through the process of ordering my dream car. Couldn't be happier. More

by laneanderson2003
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tom Heater
Jul 30, 2023 -

Rick Hendrick BMW responded

Laneanderson2003, we are so pleased you enjoyed your visit to Rick Hendrick BMW with Tom and our BMW Sales Team! We hope you are loving your dream BMW and enjoying every minute of your ownership experience. Please let us know if we may assist in any way in the future. Have a fantastic weekend!

July 25, 2023

Dustin is the man! He went well over and beyond to take care of me and made sure everything was done in a timely manner! This is the best service I have had anywhere More

by fulp9146
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Johnson, John Fulp
Jul 27, 2023 -

Rick Hendrick BMW responded

Fulp9146, we are so pleased you enjoyed your visit to Rick Hendrick BMW! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

July 24, 2023

I have owned 7 BMWs from Hendrick. 6 of the 7 were "M" series cars and they are fabulous. It is always a pleasant experience going to the dealership and Nicole in Service is always h More

by gdinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Troutman, Nicole Floegel, Morgan Kerr
Jul 27, 2023 -

Rick Hendrick BMW responded

Gdinger, thank you for your kind review; we are happy to pass along your comments to the team here at Rick Hendrick BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 20, 2023

Purchased a car over the phone and drove down to pick it up, James Kerr made the transaction go super smoothly More

by jmoorman9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Kerr
Jul 24, 2023 -

Rick Hendrick BMW responded

Jmoorman9, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 20, 2023

Great experience purchasing my pre-owned BMW x2! Patrick was super helpful and kept things moving forward quickly. More

by jamesacrowl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Hartman
Jul 24, 2023 -

Rick Hendrick BMW responded

Jamesacrowl, thank you for your kind review; we are happy to pass along your comments to the team here at Rick Hendrick BMW! If you're ever in need of more help, please let us know! We appreciate the recommendation. Have an amazing day!

July 19, 2023

We just purchased our second BMW from Rick Hendrick BMW. Our sales rep, James Kerr, is the best! My husband and I showed up without an appointment and James was awesome to accommodate us with no notice. More

by tonyamcclellen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Kerr
Jul 25, 2023 -

Rick Hendrick BMW responded

Tonyamcclellen, thank you for your kind review; we are happy to pass along your comments to the team here at Rick Hendrick BMW! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

July 18, 2023

We are so pleased with our experiences with both the service and sales departments. We are very happy with our purchase and the dealership. More

by Beth M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Troutman, Dustin Johnson
Jul 21, 2023 -

Rick Hendrick BMW responded

Beth M, thank you for your kind review; we are happy to pass along your comments to the team here at Rick Hendrick BMW! If you have any further questions, please don't hesitate to reach out! Have a fantastic day!

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