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Rick Hendrick BMW

Charleston, SC

4.8
1,040 Reviews

1518 Savannah Highway

Charleston, SC

29407

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Showing 1,040 reviews

May 25, 2022

Everyone a the dealership was friendly and helpful. I am satisfied with the experience and outcome. More

by bmallin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Liberatore
May 27, 2022 -

Rick Hendrick BMW responded

Bmallin, reviews like this give us motivation and help us ensure we provide high-quality care. We sincerely thank you for the positive review, and look forward to seeing you again soon!

May 23, 2022

Uri Camens and his team provided me the best car service I have ever experienced. More

by johnphoward918
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Uri Camens, Nicole Floegel
May 24, 2022 -

Rick Hendrick BMW responded

Johnphoward918, we really appreciate your positive review! Until the next time we meet, take care!

May 10, 2022

Making appt was quick and easy…dealership was ready when I arrived…in and out in an hour and half More

by Arcdet45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel
May 12, 2022 -

Rick Hendrick BMW responded

Arcdet45, thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 09, 2022

My warranty service visit went well. Nicole is very helpful and nice to work with. More

by Jim
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel
May 11, 2022 -

Rick Hendrick BMW responded

Jim, it's experiences like yours that really keep us motivated! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 02, 2022

Recently had my vehicle serviced at this dealership. Dustin is always helpful from the minute we arrive until the minute we leave in a cleaned and serviced car. It is always nice to get the technician More

by RSH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teresa Troutman, Terry Troutman, Uri Camens, Dustin Johnson
May 04, 2022 -

Rick Hendrick BMW responded

Rsh, your satisfaction is our top priority. Thanks again for the recommendation, and have an amazing day!

April 29, 2022

Roman gave great professional service. He made sure we were comfortable through out the process. Our car was a total loss from a recent accident , and we were back on the road ASAP. He wa More

by cr6808533
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roman Mihovilovic
Apr 29, 2022 -

cr6808533 responded

Thank you again to Roman for the smooth process . We got exactly what we needed and Love. Mr& Mrs Rivers

April 29, 2022

Great service! I will be bringing my car back. Parts had to be ordered. Sara kept me up to date on what my car needed and the recommendations from the service area. More

by sawrn2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sara Robinson
May 01, 2022 -

Rick Hendrick BMW responded

Sawrn2, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 27, 2022

Took my 2017 BMW X5 sDrive in for service, it has 37k miles. the service writer told me I needed new spark plugs. I questioned that, he said that yes my car is due for spark plugs. When I got home, I More

by jch1606sc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tyler Morris
Apr 29, 2022 -

Rick Hendrick BMW responded

Jch1606sc, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (843) 852-4672.

April 11, 2022

Fantastic car buying experience with Trish and all the team at Hendrick BMW! Likely the smoothest car buying experience I have ever had. More

by James
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trish Jones
Apr 13, 2022 -

Rick Hendrick BMW responded

James, thank you for your kind review; we are happy to pass along your comments to the team here at Rick Hendrick BMW! We're looking forward to your next visit with us!

April 11, 2022

Welomes abd quicky did paperwork and quicly detected and repaced tire then washed and made ready quicly More

by preziii
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Morris
Apr 13, 2022 -

Rick Hendrick BMW responded

Preziii, we really appreciate your positive review! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

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