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Rick Hendrick BMW

Charleston, SC

4.8
1,041 Reviews

1518 Savannah Highway

Charleston, SC

29407

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Showing 1,041 reviews

July 16, 2022

Rick Hendrick BWM lives up to its superb reputation once again. Sam Morrow is an outstanding Client Advisor and a great ambassador for the brand. I like the fact that he guides you through process with abso More

by rtufts917
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Pannell, Sam Morrow
Jul 19, 2022 -

Rick Hendrick BMW responded

Rtufts917, we really appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 08, 2022

As always a great experience with this dealership! Excellent customer service and fair pricing along with quick repairs. More

by mjerden
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Uri Camens, Sara Robinson, Tyler Morris
Jul 10, 2022 -

Rick Hendrick BMW responded

Mjerden, we are so happy to read such a great review about Rick Hendrick BMW! We do hope we can be of assistance in the future. Take care!

July 08, 2022

I have been a returning customer simply because of the outstanding customer service and quality of work performed on my vehicle. More

by icetrae423
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Johnson, Frank Barriero
Jul 10, 2022 -

Rick Hendrick BMW responded

Icetrae423, we are so happy to read such a great review about Rick Hendrick BMW! We do hope we can be of assistance in the future. Take care!

July 07, 2022

Roman did an excellent job with great follow up. He kept me informed without me having to call in to check on my vehicle. Went above and beyond. More

by Inked
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roman Mihovilovic
Jul 08, 2022 -

Rick Hendrick BMW responded

Inked, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, Rick Hendrick BMW.

June 29, 2022

Gas prices were killing us, so we decided to look at EV's. Patrick our sale person heloed us find the practicality of a plug in hybrid. We bought a 330e and absolutely love it. Thank Patrick, thank you More

by Hartami
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Strom, Patrick Hartman
Jul 01, 2022 -

Rick Hendrick BMW responded

Hartami, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 29, 2022

Best experience of my life. Patrick helped us find a fuel efficient and stellar vehicle. My wife and I love our new BMW. #firstBMW More

by BMWlover
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hartman
Jul 01, 2022 -

Rick Hendrick BMW responded

Bmwlover, we are very happy we could provide you with a positive experience! Thank you so much again for your feedback! We hope you have a great day!

June 22, 2022

One of the best dealerships that I have dealt with. Knowledgeable and considerate. Overall, an excellent experience. More

by alanandliz.moses
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keaton Adams, Oliver Souris
Jun 24, 2022 -

Rick Hendrick BMW responded

Alanandliz.moses, we are glad we could help! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 21, 2022

Fast and efficient service on my BMW - love this dealership and love my BMW! I would absolutely recommend this service center. More

by debbie.montijo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erica Hattings, Jake Bowers
Jun 23, 2022 -

Rick Hendrick BMW responded

Debbie.montijo, we are so pleased you enjoyed your visit to Rick Hendrick BMW! If you have any further questions, please don't hesitate to reach out!

June 09, 2022

Roman Mihovilovic provided impeccable service! I’ve been using your service department for over 10 years for both of my BMW autos, Roman has a calm and pleasant demeanor and the ability to explain More

by Tammie
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Roman Mihovilovic
Jun 09, 2022 -

Tammie responded

If customers want to experience impeccable customer service from Rick Hendrick BMW service department in Charleston SC, see Roman Mihovilovic, you won’t be disappointed 😊

May 31, 2022

Top Notch service from start to finish. The staff is extremely friendly and I always feel welcomed. My maintenance repair was quick, efficient and exceeded my expectations and I feel valu More

by topdesignersc@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel
Jun 01, 2022 -

topdesignersc@gmail.com responded

Top Notch service from start to finish @ BMW Rick Hendricks. The staff is extremely friendly and I always feel welcomed. My maintenance repair was quick, efficient and exceeded my expectations and I feel valued long after my purchase at this dealership -- 5 plus stars!!!!! Special thanks to Nicole Floegel and Frank Castros in parts for going above beyond and everyone that was involved (luv the completion video update I received from the mechanic). Advised them I was going out of town for the holiday and needed the car and in a crunch the team made everything happen in the blink of an eye. I don't usually do reviews but in this instance I feel it definitely warranted and necessary to knowledge Rick Hendricks of BMW staff provided the ultimate VIP experience of customer care and service. Thank You much appreciated!!!!!! Best, Steven Crawford

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