Rick Hendrick BMW

Good and friendly. I would recommend to my friends and family to have the service here I would recommend to my friends and family to have the service here More

The staff is wonderful, especially Nicole! ! She is so friendly and personable!! The staff makes needing to have work done on your car a pleasant experience. They are extremely helpful and acco ! She is so friendly and personable!! The staff makes needing to have work done on your car a pleasant experience. They are extremely helpful and accommodating!! More

Repair prices were outrageous. I realize bmw quality always demands a premium, but for example: $600 to replace a headlight bulb? C’mon… I realize bmw quality always demands a premium, but for example: $600 to replace a headlight bulb? C’mon… More

Nicole was awesome. No wait to drop the car off and made my pick up very simple. 10/10 would recommend. No wait to drop the car off and made my pick up very simple. 10/10 would recommend. More

I was displeased with quality of service and experience of purchasing my vehicle. I will not buy another vehicle from any Rick Hendrick Dealership. of purchasing my vehicle. I will not buy another vehicle from any Rick Hendrick Dealership. More

Excellent Customer Service, personal commitment to answering your questions and concerns. Most of all the commitment to your satisfaction and happiness in the purchase of a vehicle. answering your questions and concerns. Most of all the commitment to your satisfaction and happiness in the purchase of a vehicle. More

Not a good experience this time. Appointment was 1:30. I gave approval to replace the battery if needed. At 3:32 I received a text from technician with inspection video saying "Yo Appointment was 1:30. I gave approval to replace the battery if needed. At 3:32 I received a text from technician with inspection video saying "Your service advisor will reach out as soon as your estimate is complete. At 4:20pm I went to my service advisor Keith to see what was going on and he said it would be another hour to reprogram my vehicle. He gave me no estimate. When I checked out I had a bill for $329.26 which caught me a bit off-guard expecting only at worst to have to replace a battery. Very poor customer service in a place where I typically brag on the service team and advisors. More

Once again RIck Hendricks Dealerships provides the best experience possible when purchasing a new car. They did exaclty as I asked and made the entire process quick and easy. Honestly, I could not recommen experience possible when purchasing a new car. They did exaclty as I asked and made the entire process quick and easy. Honestly, I could not recomment them more! More

Teresa, she treated me with great courtesy and professionalism, she knew everything about the car and helped me choose in detail everything I dreamed of for my new car. For anyone thinking of buyi professionalism, she knew everything about the car and helped me choose in detail everything I dreamed of for my new car. For anyone thinking of buying a car, I recommend that you look for her and I guarantee that you will receive excellent treatment! More

Keith Giacobe was very professional and handled the service well. However, service went longer thatn expected. service well. However, service went longer thatn expected. More