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Rick Hendrick BMW

Charleston, SC

Overview
Reviews
Vehicles
4.8
1,234 Reviews
Call Dealership (855) 420-1133
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1518 Savannah Highway

Charleston, SC

29407

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Showing 1,234 reviews

March 11, 2025

Great, efficient service, very friendly staff! ! Highly recommend! Daniel & Nicole are the absolute best in the service dept! More

by acina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel, Daniel Lee
Report | Print
Mar 17, 2025 -

Rick Hendrick BMW responded

Hi Acina, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 11, 2025

We worked with Sam and Trae (and the tech support was also amazing!) — we had a great experience from start to finish. More

by Kfagan3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trae Glidewell, Sam Morrow, Marley Umphlett
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Mar 17, 2025 -

Rick Hendrick BMW responded

Kfagan3, we are so happy to read such a great review about Rick Hendrick BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 10, 2025

The experience was EXCELLENT. Everyone was great and everyone was very knowledgeable and super helpful. More

by Josborne0902
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel, Dustin Johnson
Report | Print
Mar 13, 2025 -

Rick Hendrick BMW responded

Hi Josborne0902, thank you for taking the time to leave a review for us at Rick Hendrick BMW. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 05, 2025

Dustin, our service advisor, provided superb service yesterday when our X7 was in for routine service plus three tires. We were very pleased with the service from the porter who greeted us to the techn More

by Bruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Johnson
Report | Print
Mar 13, 2025 -

Rick Hendrick BMW responded

Bruce, thank you for your kind review; we are happy to pass along your comments to the team here at Rick Hendrick BMW! We are always more than happy to assist you if anything else comes up. Take care!

March 04, 2025

Honest about repairs. Work is always done well. Friendly service! Car was cleaned inside and out. Made me smile when I picked the car up. More

by Dmwaybright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Lee
Report | Print
Mar 13, 2025 -

Rick Hendrick BMW responded

Hi Dmwaybright, thank you for taking the time to leave a review for us at Rick Hendrick BMW. We're happy we could meet your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Rick Hendrick BMW! We hope you have a fantastic day!

March 04, 2025

Sam was excellent, we spent a few months looking are various vehicles in the same class. He was very knowledgable and took the time to show us the various options we were interested in. More

by kratzmh
Recommend Dealer
Yes
Employees Worked With
Alex Greene, Sam Morrow
Report | Print
Mar 13, 2025 -

Rick Hendrick BMW responded

Kratzmh, thank you for your kind review; we are happy to pass along your comments to the team here at Rick Hendrick BMW! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 03, 2025

Nicole F. is great to work with when a car needs to be repaired! Nicole always gives accurate information and great customer service. More

by brad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel
Report | Print
Mar 08, 2025 -

Rick Hendrick BMW responded

Brad, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a wonderful day!

March 02, 2025

Excellent staff and service. Highly recommend this dealership. Liked the video showing the car being serviced. More

by kathyhughes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel, Chad Tinti
Report | Print
Mar 06, 2025 -

Rick Hendrick BMW responded

Kathyhughes, we are so pleased you enjoyed your visit to Rick Hendrick BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 28, 2025

Nicole is always so helpful and goes the extra mile every time! couldn't ask for better service. More

by tborden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Troutman, Nicole Floegel
Report | Print
Mar 02, 2025 -

Rick Hendrick BMW responded

Tborden, we are glad we could help! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day! Have an amazing day!

February 28, 2025

Excellent first experience with RH BMW. From Nicole to the service tech who provided a video review of the car, customer service was friendly and professional. More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel
Report | Print
Mar 03, 2025 -

Rick Hendrick BMW responded

Scott, we are so pleased you enjoyed your visit to Rick Hendrick BMW! Please don't hesitate to reach out if there's anything additional we can do for you. Have a wonderful day!

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