Rick Hendrick BMW

Not courteous at all to the customer. This starts with the Inventory Manager. In addition the response from the Service Advisor has been extremely slow, still waiting to see if my PLATINU This starts with the Inventory Manager. In addition the response from the Service Advisor has been extremely slow, still waiting to see if my PLATINUM SERVICE contract covers the repair of an emergency brake clip, which it should as this was sold to me as a bumper to bumper warty. ($180.00 per month I am paying. I’ve been waiting two days and counting from your Service Advisor. Just some basic follow up and Customer Courtesy is that too much to ask? More

Courteous, knowledgeable, willing to answer questions, awesome communication, pays close attention to detailed and quality workmanship with the complete satisfaction of their customer. Overall most exce awesome communication, pays close attention to detailed and quality workmanship with the complete satisfaction of their customer. Overall most excellent experience!! Highly recommend!! More

Always a pleasant experience. Very easy service appt. This is third vehicle that Hendrick has been dealership for me. Very pleased Very easy service appt. This is third vehicle that Hendrick has been dealership for me. Very pleased More

Peter and the CHS team was a pleasure to deal with. Could not have asked for a better experience. Highly recommend Peter if you are looking for a BMW. Could not have asked for a better experience. Highly recommend Peter if you are looking for a BMW. More

Service was completed faster than expected, see you again in the future. Thank you again in the future. Thank you again More

Awesome, efficient, effective, clean,knowledgeable, great service, great deals, offers, cups of coffee and tea service, great deals, offers, cups of coffee and tea More

Excellent service, Dan is an exceptional representative! ! Quick, reliable and user friendly. Excellent service dept, mechanics top notch….. ! Quick, reliable and user friendly. Excellent service dept, mechanics top notch….. More

Professional, respectful, and a steadfast group of people at Rick Hendrick BMW in Charleston, South Carolina. The experience was exceptional. The staff listen carefully to my needs, which made the entire pro at Rick Hendrick BMW in Charleston, South Carolina. The experience was exceptional. The staff listen carefully to my needs, which made the entire process seamless. They are very fair on your trade-ins and out-of-the-door BMW prices. Thank you again Allison Barry! Steve K. More

Service advisor Keith was very knowledgeable, service technician Ed Meredith did an excellent job including a video summarizing the services performed. Communication from the dealer was excellent. Dropof technician Ed Meredith did an excellent job including a video summarizing the services performed. Communication from the dealer was excellent. Dropoff and pickup were very fast. Service facilities are very clean and customer friendly. Excellent service experience overall. More

Professionalism, courteous and timely. Customer service provided was responsive and positive. Appreciate great service extended during my visit. Customer service provided was responsive and positive. Appreciate great service extended during my visit. More