Rick Hendrick BMW

Customer service from the service advisor was horrible. He did not call back as he had promised. I had to call him and ask for an update. He did not call back as he had promised. I had to call him and ask for an update. More

Nicole must be one of the best service providers around, always efficient, polite, knowledgeable and courteous. Gets the job done. Great communication which always helps the customer feel better. Very happy always efficient, polite, knowledgeable and courteous. Gets the job done. Great communication which always helps the customer feel better. Very happy with Rick Hendrick BMW! More

Nicole Floegel is awesome! She truly is the Beyoncé of the that service department. Every time I go she give a stellar, professional, efficient, and consistent performance. I w She truly is the Beyoncé of the that service department. Every time I go she give a stellar, professional, efficient, and consistent performance. I wouldn’t go anywhere else. A special shout out to my technician Ed Meredith for doing a terrific job caring for my chariot. He is quite lovely. More

Service agent, Jake Bowers was a pleasure to work with. He provided timely communications on the status of the warranty work that took several days to complete. Overall experience was far superior to tha He provided timely communications on the status of the warranty work that took several days to complete. Overall experience was far superior to that which I had previously received at Myrtle Beach Automotive. I definitely will look forward to doing business with Hendricks BMW in the future. More

I always have a good experience at Rick Hendrick BMW of Charleston. You can buy a car and be happy, but the service department is what keeps you feeling well-taken care of. Jimmy Corder was my advisor and Charleston. You can buy a car and be happy, but the service department is what keeps you feeling well-taken care of. Jimmy Corder was my advisor and from the moment I stepped in to have my routine maintenance taken care of, I knew I was in good hands. He greeted me kindly and professionally, not an easy task for anyone first thing on a cold rainy, weekend morning. My car was taken care of professionally by Ed Meredith and it was recommended that I replace my battery. I was grateful to both gentlemen for looking out for me and treating me and my car with respect and care. They are quality men who are part of a quality team. More

I have the best advisor. And I love their service. And I love the videos And I love their service. And I love the videos More

Always a pleasure to work with Nicole in the Service Department. Fast, efficient, and friendly work done right with OEM parts by BMW technicians. Department. Fast, efficient, and friendly work done right with OEM parts by BMW technicians. More

Routine maintenance appointment due on my M5501. Nothing significant or out of the ordinary, but as always, Dustin Johnson took care of me, my Vic, and ensured I had a loaner. Thx DJ. Nothing significant or out of the ordinary, but as always, Dustin Johnson took care of me, my Vic, and ensured I had a loaner. Thx DJ. More

I just got my car back from BMW and I couldn’t be more pleased. The work was done faster than I expected, and Jake Bowers kept me informed every step of the way. He was a pleasure to work with! pleased. The work was done faster than I expected, and Jake Bowers kept me informed every step of the way. He was a pleasure to work with! More

Great experience working with the Rick Hendrick BMW Team! All the staff were helpful and explained everything very well. All the staff were helpful and explained everything very well. More