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Rick Hendrick BMW

Charleston, SC

Overview
Reviews
Vehicles
4.8
1,041 Reviews
Call Dealership (855) 420-1133
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1518 Savannah Highway

Charleston, SC

29407

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Showing 1,041 reviews

March 20, 2023

My experince of buying a car from Rick Hendrick BMW was outstanding and dealing with Jerry Pannell made the experince more outstanding and awonderful I will look for Jerry when I buy my 5th BMW from Rick More

by brown5462
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Pannell
Report | Print
Mar 23, 2023 -

Rick Hendrick BMW responded

Brown5462, we're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. Take care!

March 16, 2023

John Jovaneli kept me informed and was very knowledgeable about Bmw's product and the services I needed. I don't know why anyone would go anywhere but to the dealer. Thank you John!! More

by TomJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Bowers, John Jovaneli
Report | Print
Mar 20, 2023 -

Rick Hendrick BMW responded

Tomj, thank you for your kind review; we are happy to pass along your comments to the team here at Rick Hendrick BMW! If you have any further questions, please don't hesitate to reach out!

March 16, 2023

Very pleasant experience. Jimmy made the service visit enjoyable. I would recommend them to anyone that appreciates good friendly customer service. More

by Ric Vitek
Recommend Dealer
Yes
Employees Worked With
Jimmy Corder
Report | Print
Mar 20, 2023 -

Rick Hendrick BMW responded

Ric Vitek, your satisfaction is our top priority. If you have any further questions, please don't hesitate to reach out!

March 16, 2023

Amazing 5 stars service that any BMW owner deserves, I was helped by Jake Bowers as I was in a rush, he got me in and out car fixed in no time !! Highly recommended!! More

by doug.m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Bowers
Report | Print
Mar 20, 2023 -

Rick Hendrick BMW responded

Doug.m, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

March 16, 2023

Awesome service and loaner experience. Taron and Morgan did a great job. Steven the tech left me a wonderful video of the condition of my X3 M40i. More

by studriver2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Troutman, Erica Hattings, Taron Graves, Morgan Kerr
Report | Print
Mar 20, 2023 -

Rick Hendrick BMW responded

Studriver2, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

March 13, 2023

Unequaled response to customer needs, and consideration of all phases of customer service. They take amazing care of my car. More

by sjhogan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Troutman, John Jovaneli
Report | Print
Mar 17, 2023 -

Rick Hendrick BMW responded

Sjhogan, we are glad we could help! Please don't hesitate to reach out if there's anything additional we can do for you.

March 13, 2023

Working with John in service was a great experience. He was very knowledgeable and provided quick feedback. My AC had a tough to diagnose issue that the him and the tech found quickly. Thanks again! More

by chaserummans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Jovaneli
Report | Print
Mar 17, 2023 -

Rick Hendrick BMW responded

Chaserummans, thank you for your kind review; we are happy to pass along your comments to the team here at Rick Hendrick BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 08, 2023

Process was smooth and easy when dropping off my car, getting my loaner car and picking up my car. Jimmy Corder took time to explain my problem and how it would be fixed. Jimmy Vislocky did a great job More

by vivhuguley
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jimmy Corder
Report | Print
Mar 10, 2023 -

Rick Hendrick BMW responded

Vivhuguley, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

March 06, 2023

The dealership was clean a bright. All the associates were kind and attentive to me during this lengthy process. More

by ttnj26
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jerry Pannell, Todd Taylor
Report | Print
Mar 09, 2023 -

Rick Hendrick BMW responded

Ttnj26, thanks for your praise and kind comments about our team. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 06, 2023

Great staff, easy in and out process, and thorough explanation of services. Love this dealership! More

by cbridcut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Giacobe
Report | Print
Mar 09, 2023 -

Rick Hendrick BMW responded

Cbridcut, it's experiences like yours that really keep us motivated! Please don't hesitate to reach out if there's anything additional we can do for you.

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