Rick Hendrick BMW

Tire prices on the website are unfortuanely misleading. The particular tire I had installed had a fully installed price that included mounting, balancing disposal fees, and shop supplies. What was mislea The particular tire I had installed had a fully installed price that included mounting, balancing disposal fees, and shop supplies. What was misleading is that there was a $90 labor fee added to the fully installed price. Why is that not included in the fully installed price? However, the car wash included with the service was outstanding! More

Technicians do Great work! Love the videos I receive once my car is completed. Advisors are quick to respond to questions from owners. Love the videos I receive once my car is completed. Advisors are quick to respond to questions from owners. More

Outstanding service department, check in, and a loaner car. Timely communication and friendly service personnel car. Timely communication and friendly service personnel More

Great buying experience! Knowledgeable and detailed oriented staff. While the car research and buying experience can be overwhelming, Teresa makes it painless! Knowledgeable and detailed oriented staff. While the car research and buying experience can be overwhelming, Teresa makes it painless! More

Disappointed with service, as light indicator on dash was on @ time of pickup, and not dealt with before pickup. Now have bring back in for 2nd time in 2 weeks. on @ time of pickup, and not dealt with before pickup. Now have bring back in for 2nd time in 2 weeks. More

Great service as always! !!! Thank you so much!! The turn around time was great and the price was reasonable. The service team that I worked with were excellent!! !!! Thank you so much!! The turn around time was great and the price was reasonable. The service team that I worked with were excellent!! More

Always kind, receptive, and courteous. Enjoy going to this dealership due to the staff and clean environment. Particularly appreciate the video inspection of my car with the technician. Enjoy going to this dealership due to the staff and clean environment. Particularly appreciate the video inspection of my car with the technician. More

It was easy to make the transaction on my new X5 this week. My only suggestion would be to review the past detail on previous deals and incorporate this info right up front when making a price offer from week. My only suggestion would be to review the past detail on previous deals and incorporate this info right up front when making a price offer from dealer to client. More

I had a great experience at Rick Hendrick BMW of Charleston. Jerry Pannell is always very helpful and made sure my expectations were met. Thanks so much for making my experience here a great one!!!! Charleston. Jerry Pannell is always very helpful and made sure my expectations were met. Thanks so much for making my experience here a great one!!!! 👍☺️ More

Nicole Floegel does an excellent job as a service advisor, meets all commitments and assures that service is done promptly. Terry, her manager, is always extremely supportive. I could not be more p advisor, meets all commitments and assures that service is done promptly. Terry, her manager, is always extremely supportive. I could not be more pleased with the service More