Rick Hendrick BMW

The service department was exceptional. They sent me a video of two back tires that had hardly any tread left. I gave my ok to buy two tires and without knowing they would do this they They sent me a video of two back tires that had hardly any tread left. I gave my ok to buy two tires and without knowing they would do this they rotated the tires. They out the two new ones up in front. I made a service appointment for an oil change, new wiper blades and batteries in my two keys. Their inspection showed my two tires needed replacement. I applaud the service dept. for calling me and sending me the video. Dustin Johnson and Ed Meredith were very helpful. More

John and Terry took great care of us and our vehicle. They had the service completed and repairs made quickly and got us back in our car in no time. Great to have them as a resource when getting servic They had the service completed and repairs made quickly and got us back in our car in no time. Great to have them as a resource when getting service and repair work done. More

My salesperson Todd Taylor has gone over and above to service my needs in both of the purchases I have made. The staff as a whole are very courteous and willing to do anything that is needed to make the service my needs in both of the purchases I have made. The staff as a whole are very courteous and willing to do anything that is needed to make the process speedy and comfortable. More

Jerry Panell and the whole the team at Rick Hendrick BMW Charleston were awesome to work with! Jerry helped me find the exact car I was looking for and I’d recommend him to anyone else looking for a new/use Charleston were awesome to work with! Jerry helped me find the exact car I was looking for and I’d recommend him to anyone else looking for a new/used BMW. More

Everyone was welcoming and helpful the minute we arrived. Made our car purchase effortless! Thank you!! Made our car purchase effortless! Thank you!! More

GREAT JOB THE SERVICE WAS GREAT. MY ADVISOR WAS AWESOME AND TECHNICIAN VIDEO VERY HELPFUL. MY ADVISOR WAS AWESOME AND TECHNICIAN VIDEO VERY HELPFUL. More

Very good experience with courtesy and attention. Will use again next year for car service. Will use again next year for car service. More

The Team at Rick Hendricks BMW is always very efficient and friendly. The customer service is top notch. and friendly. The customer service is top notch. More

Best out there, they go above and beyond. Would recommend to everyone. Also the service team is top notch. Would recommend to everyone. Also the service team is top notch. More

Jim Story, John Fulp, and Strom Altman - and the entire crew at Hendrick BMW Charleston - have always done a great job for me and my family. We have purchased close to 10 cars over the years with Jim Story crew at Hendrick BMW Charleston - have always done a great job for me and my family. We have purchased close to 10 cars over the years with Jim Story and we continue to rely on his integrity. Nice to have a friend in the business! More