Rick Hendrick BMW

It took a minute (for warranty) but Ally did a great job! Thank you! Appreciated Thank you! Appreciated More

Yes, please pass on my comments to management at Rick Hendrick BMW of Charleston. Tom Heater, Client Advisor was extremely helpful. Although I've owned and still own other BMWs, I haven't followed the Hendrick BMW of Charleston. Tom Heater, Client Advisor was extremely helpful. Although I've owned and still own other BMWs, I haven't followed the brand in quite some time. After listening to my concerns and objectives for another vehicle, Tom brought me up to speed and gave me a thorough overview of the X3 and X4 models as well as the differences from the X1 and X5 platforms to help me narrow my search. From there, Tom helped me source a high quality, low mileage certified BMW X3 in the color and optional equipment I was looking for. He is extremely easy to work with, very knowledgeable, professional and patient as it took several visits and iterations of available cars to review as well as finance options. He is truly a professional operating at the highest level. I might also add that my journey started with a desire to purchase a completely different type of vehicle from another brand so he had quite the challenge to overcome and win me over. Kudos to Tom and Rick Hendrick. More

Great experience with Daniel Lee and team. I normally deal with Hendrick BMW in Charlotte, but needed a tire fixed before traveling back. Same great service, professionalism and kindness! So I normally deal with Hendrick BMW in Charlotte, but needed a tire fixed before traveling back. Same great service, professionalism and kindness! So appreciative of the team! More

Everyone was very nice and helpful, and my car runs great. Ms. Nicole was knowledgeable and clear on what needed to be done. great. Ms. Nicole was knowledgeable and clear on what needed to be done. More

Everyone is super friendly and professional. The facility is spotless! They are great with communication & providing updates. The facility is spotless! They are great with communication & providing updates. More

This was my first time using Rick Hendrick BMW. The staff was professional and service was very timely. The staff was professional and service was very timely. More

Very helpful and thorough! Great communication! Chad was super helpful and made my experience a great one! Thanks to Chad, Jared & Jamie! Great communication! Chad was super helpful and made my experience a great one! Thanks to Chad, Jared & Jamie! More

Outstanding service from Rick Hendrick BMW! My experience was top-notch—I was always informed and confident in the service being performed. The process was smooth, and I appreciated the opportu My experience was top-notch—I was always informed and confident in the service being performed. The process was smooth, and I appreciated the opportunity to discuss valuable recommendations for my next visit with the advisor. This team sets the standard for reliability and professionalism. Thank you, Rick Hendrick BMW of Charleston! More

Daniel Lee was very nice and gave me an estimate that was slightly pricey but I appreciated the repair to my older BMW. I was very grateful that I was able to get my car in really quickly for these needed slightly pricey but I appreciated the repair to my older BMW. I was very grateful that I was able to get my car in really quickly for these needed repairs. Thank you More

This dealership is easy to work with, knowledgeable, attentive, and friendly. “Genius” is genius! Very helpful! attentive, and friendly. “Genius” is genius! Very helpful! More