Rick Hendrick BMW

Process was professional and fast. Damon was great. He was patient and communicated with us frequently. Damon was great. He was patient and communicated with us frequently. More

Sam Morrow has been extremely helpful in this transaction. I reached out to him on a Thursday and by Saturday I was driving off in my brand new X3 M50. I flew into Charleston airport and Sam orga transaction. I reached out to him on a Thursday and by Saturday I was driving off in my brand new X3 M50. I flew into Charleston airport and Sam organized pick up from the airport which was very convenient. Sam has been very professional, polite and knowledgeable about the BMW products, and the conversations with him felt so genuine. Shout out also to Tristan Potter, BMW Genius, who not only picked me up from the airport, but went with me through all the fancy features of my new car. Overall, this has been such a great experience, and I can only recommend anyone in the market for a new or used BMW to stop by and get in touch with the Rick Hendrick team. Other dealers could certainly learn a thing or two from this crew. I live in the Upstate of South Carolina where we also have a local BMW dealership, but my trip to Charleston was definitely worth the while. Thank you, Sam, Tristan and Trae, for getting me into my new car so quickly and easily. More

Great customer service - easy to do business with - performs quality service each and every time. performs quality service each and every time. More

I had great service! They helped me get a loaner right after they ran out. They helped me get a loaner right after they ran out. More

Excellent service. Very nice and not pushy. Would definitely recommend this dealer to anyone buying a car in Charleston. Very nice and not pushy. Would definitely recommend this dealer to anyone buying a car in Charleston. More

I'm always treated well at Hendricks. My rims look wonderful.. service is perfect. Thank you. My rims look wonderful.. service is perfect. Thank you. More

Service Center was amazing. ..starting with my greeting by Nicole! She was engaging and immediately put my mind at ease, it was my first time using this service center. Her commu ..starting with my greeting by Nicole! She was engaging and immediately put my mind at ease, it was my first time using this service center. Her communication ability is admired, she clearly is an amazing representative of your brand. More

On time, great people. Don’t fix everything but adequate. Bal, bla, bla, bla, bla. Don’t fix everything but adequate. Bal, bla, bla, bla, bla. More

Salesman, manager and closing person were all very friendly and knowledgeable. Tech person who explained the workings of the car was extremely helpful. No pressure to buy was refreshing. friendly and knowledgeable. Tech person who explained the workings of the car was extremely helpful. No pressure to buy was refreshing. More

This is by far the best Service Center I have ever encountered. My service specialist is an expert advisor, friendly and helpful. I always know the status of my vehicle and am confident that I will encountered. My service specialist is an expert advisor, friendly and helpful. I always know the status of my vehicle and am confident that I will receive the highest level of auto service for the greatest value. More