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Rick Hendrick BMW

Charleston, SC

4.8
1,041 Reviews

1518 Savannah Highway

Charleston, SC

29407

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Showing 1,041 reviews

June 02, 2023

Jimmy very efficient and always good to work with! ! Has always treated me as his only customer😀 More

by Heatheparker44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Corder
Jun 06, 2023 -

Rick Hendrick BMW responded

Heatheparker44, we are so pleased you enjoyed your visit to Rick Hendrick BMW! If you're ever in need of more help, please let us know! Have a great day!

May 29, 2023

Great experience. Everybody was very helpful and felt like everybody cares. I certainly would recommend to everybody this service. More

by germanlevin4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Troutman, Keith Giacobe
Jun 01, 2023 -

Rick Hendrick BMW responded

Germanlevin4, we are so happy to read such a great review about Rick Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Have a great day!

May 25, 2023

I just had my car serviced and I wanted to thank patrick for getting me in touch with Nicole. They worked together seamlessly to ensure I was taken care of. If you own a bmw I would highly recommend getting More

by Candycrush
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel, Patrick Hartman, Morgan Kerr
May 29, 2023 -

Rick Hendrick BMW responded

Hello Candycrush, we appreciate you taking the time to leave us this feedback. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Have a great weekend!

May 24, 2023

Customer service is unparalleled. Every time I bring my vehicle in for service, I'm greeted with friendly, helpful staff. The professionalism and quality of work sets the bar high for More

by icetrae423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Johnson, Taron Graves
May 29, 2023 -

Rick Hendrick BMW responded

Icetrae423, we are so happy to read such a great review about our team at Rick Hendrick BMW! We are always more than happy to assist you if anything else comes up. Take care!

May 24, 2023

Exceptional customer service was provided by our Client Advisor Ms. Teresa Troutman, Sales Manager Mr. Alex Greene and Finance Manager Mr. Oliver Souris. Overall, likely the best purchase/leasing experi More

by JCarino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Greene, Teresa Troutman, Oliver Souris
May 29, 2023 -

Rick Hendrick BMW responded

Jcarino, it's experiences like yours that really keep us motivated! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 22, 2023

Great experience. Jerry Pannell listened and produced a perfect deal. Make your deal at Kendrick! More

by nandreae09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Pannell five stars
May 24, 2023 -

Rick Hendrick BMW responded

Nandreae09, we're so glad that we were able to go above and beyond your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!

May 18, 2023

Patrick, my sales person was able to provide me with all of the information on a new i4. I heard that going electric was the way the country was going, but I never knew how beneficial they were and how much More

by HartamiHarmony
Recommend Dealer
Yes
Employees Worked With
Patrick Hartman
May 20, 2023 -

Rick Hendrick BMW responded

Hartamiharmony, we're happy to hear you had such a positive experience with our team! We do hope we can be of assistance in the future. Take care!

May 17, 2023

Excellent customer service, easy to schedule, nice waiting room, love the video recaps of the service More

by kate.schultz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Corder
May 20, 2023 -

Rick Hendrick BMW responded

Kate.schultz, we are glad we could help! Please don't hesitate to reach out if there's anything additional we can do for you.

May 17, 2023

Professional and friendly. They make it a very easy and seamless process. And Nicole and Morgan were great! More

by Lynne G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan 5 stars for her too, Nicole Floegel
May 20, 2023 -

Rick Hendrick BMW responded

Lynne G, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day.

May 17, 2023

Incredible people and facility. It is a joy walking into Rick Hendrick BMW Charleston. Thank you to the entire staff. More

by Jared
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel, Dustin Johnson, Erica Hattings, Eric Roman, Jake Bowers, Taron Graves, John Jovaneli, Keith Giacobe, Jimmy Corder, Morgan Kerr
May 20, 2023 -

Rick Hendrick BMW responded

Jared, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick BMW. We're looking forward to your next visit with us!

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