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Rick Hendrick BMW

Charleston, SC

Overview
Reviews
Vehicles
4.8
1,041 Reviews
Call Dealership (855) 420-1133
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1518 Savannah Highway

Charleston, SC

29407

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Showing 1,041 reviews

June 14, 2023

Kieth was great in service i was kept up to date on repairs. perfect experience More

by tborden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Troutman, Keith Giacobe
Report | Print
Jun 15, 2023 -

Rick Hendrick BMW responded

Tborden, we are so happy to read such a great review about Rick Hendrick BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 14, 2023

Great job by service technicians and advisors, service was prompt and efficient and it is always nice to get a loaner car! More

by jane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike, didn’t catch his last name, John Jovaneli
Report | Print
Jun 15, 2023 -

Rick Hendrick BMW responded

Jane, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 13, 2023

Great experience during the whole process and enjoyed working with the team at Rock Hendricks. Sam Morrow was my sales consultant and he was top notch and no high pressure whatsoever. More

by rmwerking
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sam Morrow
Report | Print
Jun 15, 2023 -

Rick Hendrick BMW responded

Rmwerking, we're glad to hear you enjoyed your visit. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 09, 2023

This is my 5th BMW from Rick Hendricks and every one has been a great automobile and service is always quick and easy. More

by Kbunch1948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel
Report | Print
Jun 15, 2023 -

Rick Hendrick BMW responded

Kbunch1948, reviews like this give us motivation and help us ensure we provide high-quality care. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 09, 2023

Things were done in a timely fashion. The price was reasonable. I like the video report that I got from the mechanic. More

by sproles.joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Johnson
Report | Print
Jun 15, 2023 -

Rick Hendrick BMW responded

Hi Sproles.joe, thank you so much for your positive comments about Rick Hendrick BMW! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Have a great day!

June 08, 2023

The entire buying experience was exceptional at Hendrick BMW. From our initial greeting to meeting and working with Adam Ballou our sales rep to the test drive to meeting with Strom the Finance Mgr to Josh More

by bpronan317
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Greene, Adam Ballou
Report | Print
Jun 09, 2023 -

bpronan317 responded

First time in my vehicle buying experience that it was enjoyable. Everyone was friendly yet professional. There are a lot of car dealers that could learn something from the Hendrick BMW team.

June 08, 2023

Steven was great. Always very profesional and courteous . We are very happy with our purchase. More

by Gloria
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Greene, Steven Hilburn
Report | Print
Jun 11, 2023 -

Rick Hendrick BMW responded

Gloria, we are so happy to read such a great review about Rick Hendrick BMW! If you're ever in need of more help, please let us know! Thank you, and have a fantastic day!

June 06, 2023

The service staff is always positive and friendly, and very good at keeping me informed More

by Michaelpbull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel
Report | Print
Jun 09, 2023 -

Rick Hendrick BMW responded

Michaelpbull, it's experiences like yours that really keep us motivated! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Jun 09, 2023 -

Michaelpbull responded

Nicole F is awesome. Her customer service skills are amazing. Actually she is the primary reason that I like bringing my car into Rick Hendricks BMW when it needs service.

Jun 09, 2023 -

Michaelpbull responded

Keep up the good work, and I will keep bringing my car in to Rick Hendricks

Jun 29, 2023 -

Rick Hendrick BMW responded

Hi Michaelpbull, thank you for taking the time to leave a review for us at Rick Hendrick BMW. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Have a fantastic day!

June 06, 2023

Keith, the service advisor was super nice and helpful. Kevin, the technician did a great job on repairing the car. More

by mackel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Troutman, Keith Giacobe
Report | Print
Jun 08, 2023 -

Rick Hendrick BMW responded

Hi Mackel, thank you for taking the time to leave a review for us at Rick Hendrick BMW. We're happy we could meet your expectations! We look forward to your next visit! Take care! Have a wonderful day!

June 05, 2023

The rear tire on my vehicle needed replaced while I was visiting in Charleston and Taron and the service technician Matt did an excellent job finding and installing new tires for me. So very grateful for More

by deniseshirk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taron Graves
Report | Print
Jun 08, 2023 -

Rick Hendrick BMW responded

Deniseshirk, thank you for your kind review; we are happy to pass along your comments to the team here at Rick Hendrick BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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