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Rick Hendrick BMW

Charleston, SC

4.8
1,041 Reviews

1518 Savannah Highway

Charleston, SC

29407

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Showing 1,041 reviews

July 04, 2023

Rick Hendrick BMW has provided excellent service. My most recent purchase through Rick Hendrick was very easy and positive. I have had positive experiences with both the parts and sales services in t More

by mp9453
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Morrow
Jul 06, 2023 -

Rick Hendrick BMW responded

Mp9453, we are so pleased you enjoyed your visit to Rick Hendrick BMW! If you have any further questions, please don't hesitate to reach out! Thank you, and have a fantastic day!

July 01, 2023

Great dealership, ten stars. My sales person was great to work with. Thanks Very Much More

by rkirby6768
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Victor Tewfick
Jul 06, 2023 -

Rick Hendrick BMW responded

Rkirby6768, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know! We hope you have a great day!

June 29, 2023

Christian Porto was very helpful showing me around the different variety of vehicles available. He took his time and answered all of my questions. More

by nick.olan
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Christian Porto
Jul 03, 2023 -

Rick Hendrick BMW responded

Hello Nick.olan, we appreciate you taking the time to leave us this feedback. We sincerely thank you for the positive review, and look forward to seeing you again soon! Have a great weekend!

June 29, 2023

This was my first BMW purchase and everyone on the team I spoke with was personable, professional, and very helpful. I worked with Patrick Hartman, who went with me on multiple test drives and answered my nu More

by CarlyRae2012
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Hartman
Jul 03, 2023 -

Rick Hendrick BMW responded

Carlyrae2012, we're so glad that we were able to go above and beyond your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thanks for taking the time to let the world know about your positive experience. Have a great day!

June 29, 2023

Dustin Johnson and Terry Troutman were extremely knowledgeable and helpful. My car repair was done correctly and was completed ahead of schedule. A very professional experience. More

by Keith
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Terry Troutman, Dustin Johnson
Jul 03, 2023 -

Rick Hendrick BMW responded

Keith, thank you for your kind review; we are happy to pass along your comments to the team here at Rick Hendrick BMW! We're looking forward to your next visit with us! Feel free to reach out to us if you need anything. Have a wonderful day.

June 19, 2023

Had an emergency need for repairs, could not have been treated better by the service department. Made arrangements for the repair, offered me a loaner car, kept me informed all along the way. More

by tarheelmd80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Jovaneli
Jun 22, 2023 -

Rick Hendrick BMW responded

Hi Tarheelmd80, thank you so much for your positive comments about Rick Hendrick BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 17, 2023

This was my 3rd BMW purchased from Rick Hendrick. I worked with James Kerr from the initial order through delivery. He was very helpful every step of the way. Truly an excellent experience. More

by johnchirite
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Kerr
Jun 20, 2023 -

Rick Hendrick BMW responded

Johnchirite, we are so happy to read such a great review about Rick Hendrick BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 16, 2023

What an absolutely amazing experience we had at Rick Hendrick BMW! From the second we started working with James Kerr, we knew we were in the right hands. James is very knowledgeable and passionate abou More

by nickandeve
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Strom Altman, Jr., James Kerr
Jun 19, 2023 -

Rick Hendrick BMW responded

Hi Nickandeve, thank you for taking the time to leave a review for us at Rick Hendrick BMW. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 15, 2023

I love this dealership! Nicole was my service rep for the second time and she is amazing. She is smart, kind and efficient!! Love dealing with her as she always keeps me wel More

by mfriesinger01@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel
Jun 19, 2023 -

Rick Hendrick BMW responded

Mfriesinger01@gmail.com, we are very happy we could provide you with a positive experience! Thanks for taking the time to leave us this information about your recent visit. Take care!

June 14, 2023

They honored my extended warrantee and replaced my starter and battery cable Car works great again More

by Bobccaruso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Young, Taron Graves
Jun 16, 2023 -

Rick Hendrick BMW responded

Bobccaruso, thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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