Rick Hendrick BMW
Charleston, SC
Filter Reviews by Keyword
By Type
Showing 1,041 reviews
Rick Hendrick BMW has provided excellent service. My most recent purchase through Rick Hendrick was very easy and positive. I have had positive experiences with both the parts and sales services in t My most recent purchase through Rick Hendrick was very easy and positive. I have had positive experiences with both the parts and sales services in the past as well! More
Christian Porto was very helpful showing me around the different variety of vehicles available. He took his time and answered all of my questions. different variety of vehicles available. He took his time and answered all of my questions. More
This was my first BMW purchase and everyone on the team I spoke with was personable, professional, and very helpful. I worked with Patrick Hartman, who went with me on multiple test drives and answered my nu spoke with was personable, professional, and very helpful. I worked with Patrick Hartman, who went with me on multiple test drives and answered my numerous questions. Patrick was patient and friendly and never got overly sales-y as we talked. Overall wonderful experience! More
Dustin Johnson and Terry Troutman were extremely knowledgeable and helpful. My car repair was done correctly and was completed ahead of schedule. A very professional experience. knowledgeable and helpful. My car repair was done correctly and was completed ahead of schedule. A very professional experience. More
Had an emergency need for repairs, could not have been treated better by the service department. Made arrangements for the repair, offered me a loaner car, kept me informed all along the way. treated better by the service department. Made arrangements for the repair, offered me a loaner car, kept me informed all along the way. More
This was my 3rd BMW purchased from Rick Hendrick. I worked with James Kerr from the initial order through delivery. He was very helpful every step of the way. Truly an excellent experience. I worked with James Kerr from the initial order through delivery. He was very helpful every step of the way. Truly an excellent experience. More
What an absolutely amazing experience we had at Rick Hendrick BMW! From the second we started working with James Kerr, we knew we were in the right hands. James is very knowledgeable and passionate abou Hendrick BMW! From the second we started working with James Kerr, we knew we were in the right hands. James is very knowledgeable and passionate about his job and it definitely shows! He walked us through all of our options and helps us choose the perfect car! Another stand out to us was the finance manager, Strom Altman, Jr. He helped steer us towards the perfect financing option for our needs. We love our new car and can't thank them both enough! More
I love this dealership! Nicole was my service rep for the second time and she is amazing. She is smart, kind and efficient!! Love dealing with her as she always keeps me wel Nicole was my service rep for the second time and she is amazing. She is smart, kind and efficient!! Love dealing with her as she always keeps me well informed and then I loved the video from the mechanic showing me what he did!! I will buy another BMW when the time comes not just for the performance of the car but mainly for this service department!! More