Rick Hendrick BMW
Charleston, SC
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SERVICE PERSONNEL WERE EXCELLENT. NO LOANER CAR AVAILABLE IS COMPLETELY UNSAT. MY X3 SUV HAS HAD 2 SERIOUS PROBLEMS WITHIN 12 MONTHS--FAILED DIFFERENTIAL AT 40000 MILES and FAILED STA NO LOANER CAR AVAILABLE IS COMPLETELY UNSAT. MY X3 SUV HAS HAD 2 SERIOUS PROBLEMS WITHIN 12 MONTHS--FAILED DIFFERENTIAL AT 40000 MILES and FAILED STARTER AT 41000 MILES. MY PREVOUS X3 SUV HAD A FAILED EMISSION SYSTEM AT 51000 MILES, ALL VERY COSTLY TO ME, AS BMW WOULD NOT COVER COMPLETE COST OF REPAIR. MY COMPLAINTS DO NOT GET ACKNOWLEDGED AT CORPORATE LEVEL. AFTER OWNING 3 BMWs I WILL NOT BUY ANOTHER. ED FAVA More
I have purchased 2 vehicles from Rick Hendrick BMW. My sales person, James Kerr has continued to assist with any questions I have regarding service, financing and warranty coverage. From the start he My sales person, James Kerr has continued to assist with any questions I have regarding service, financing and warranty coverage. From the start he displayed a vast knowledge about BMWs and has acted with the utmost professionalism. I will always return to James for all my BMW needs! More
I’ve been dealing with John Fulp for several years and have been pleased beyond my expectations. I believe this is my 6th car from Hendricks BMW and will continue to deal with them. have been pleased beyond my expectations. I believe this is my 6th car from Hendricks BMW and will continue to deal with them. More
We recently purchased a BMW and were assisted by sales professional James Kerr. His vehicular knowledge, professionalism, and ability to answer any and all questions resulted in a fantastic and efficient professional James Kerr. His vehicular knowledge, professionalism, and ability to answer any and all questions resulted in a fantastic and efficient car buying experience. We would highly recommend him to both friends and family, and we will definitely use him again for future BMW purchases. More
Great customer service, professional. Tom Heater was excellent to communicate with via email and even better in person. Excellent experience with Tom Heater! Tom Heater was excellent to communicate with via email and even better in person. Excellent experience with Tom Heater! More
This is the second BMW I've bought from Hendrick and I've always been happy with the experience. In this case Tom Heater helped me through the process of ordering my dream car. Couldn't be happier. always been happy with the experience. In this case Tom Heater helped me through the process of ordering my dream car. Couldn't be happier. More