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Rick Hendrick BMW

Charleston, SC

4.8
1,042 Reviews

1518 Savannah Highway

Charleston, SC

29407

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Showing 1,042 reviews

August 29, 2023

We had a wonderful experience at this dealership! Our advisor, Mary Skinner, was very professional and patient throughout the entire process. The dealership staff supported our financial and personal More

by tsfiles5
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mary Skinner 5 stars
Sep 04, 2023 -

Rick Hendrick BMW responded

Tsfiles5, we are so happy to read such a great review about Rick Hendrick BMW! If you have any further questions, please give us a call. We're always happy to help! Thank you, and have a fantastic day!

August 28, 2023

Outstanding job expediting an urgent service appointment. Frank Castros really accommodated in pushing through a specialized tire order that was time sensitive to ensure a safe trip out of state back home. J More

by dennis.kirincich
Recommend Dealer
Yes
Employees Worked With
Frank Castros, John Jovaneli
Sep 01, 2023 -

Rick Hendrick BMW responded

Dennis.kirincich, we're glad you had such a wonderful experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 26, 2023

Great buying experience! Huge thanks to Trae Glidewell for helping me selecting the right X5 for me especially for suggesting a beautiful color! Also a big shoutout to Strom More

by dbotzis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Strom Altman, Trae Glidewell
Aug 30, 2023 -

Rick Hendrick BMW responded

Hi Dbotzis, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day!

August 24, 2023

Teresa Troutman was awesome - and has always been awesome. The buying experience could not have been easier (although build your own online prepares you well). The delivery was great. The Genius hel More

by Cmuldrow
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Strom Altman, Teresa Troutman
Aug 30, 2023 -

Rick Hendrick BMW responded

Cmuldrow, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day!

August 24, 2023

Best professional and through staff. Thank you Tom Keater, Client Advisor, making[ the process seamless. More

by Summerplace58
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth Young, Finance, Alex Greene, Tom Heater
Aug 30, 2023 -

Rick Hendrick BMW responded

Summerplace58, we are so pleased you enjoyed your visit to Rick Hendrick BMW! We are always more than happy to assist you if anything else comes up. Take care!

August 22, 2023

The dealership was very modern and comfortable. The staff was professional and welcoming. Overall, very impressive. More

by Bmiles1949
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alex Greene, Sam Morrow
Aug 27, 2023 -

Rick Hendrick BMW responded

Hello Bmiles1949, thank you; we appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Rick Hendrick BMW!

August 22, 2023

We were very impressed with the new waiting room and our technician Mr Taron Graves. He was very helpful in the technical knowledge of our needs. Made us comfortable in the decisions we were making for our More

by tvbless70@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Troutman, Taron Graves
Aug 25, 2023 -

Rick Hendrick BMW responded

Hi Tvbless70@yahoo.com, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Aug 27, 2023 -

tvbless70@yahoo.com responded

Thank you for the wonderful service.

August 22, 2023

Looking for a 7 series vehicle and reside 250 miles away. From receptionist through the finance department it was a very enjoyable experience. Sam Martin was outstanding in his pre and post sale understandin More

by wayne.brock
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Finance Manager, Sam Martin
Aug 25, 2023 -

Rick Hendrick BMW responded

Wayne.brock, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

August 17, 2023

Dustin in the service department always goes above and beyond, when I had an issue with my battery he was able to get me in the same day. Jake the technician was professional and knowledgeable. In a world More

by RobinSQuick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Johnson
Aug 18, 2023 -

Rick Hendrick BMW responded

Hello Robinsquick, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 15, 2023

Excellent, friendly service. In an out in less than two hours. Waiting comfortable and free snacks. More

by ronaldwcoker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Johnson, James Kerr
Aug 18, 2023 -

Rick Hendrick BMW responded

Ronaldwcoker, we are so happy to read such a great review about Rick Hendrick BMW! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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