Rick Hendrick BMW
Charleston, SC
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We had a wonderful experience at this dealership! Our advisor, Mary Skinner, was very professional and patient throughout the entire process. The dealership staff supported our financial and personal Our advisor, Mary Skinner, was very professional and patient throughout the entire process. The dealership staff supported our financial and personal needs with this purchase. More
Outstanding job expediting an urgent service appointment. Frank Castros really accommodated in pushing through a specialized tire order that was time sensitive to ensure a safe trip out of state back home. J Frank Castros really accommodated in pushing through a specialized tire order that was time sensitive to ensure a safe trip out of state back home. John Jovaneli was very helpful at the service center. More
Great buying experience! Huge thanks to Trae Glidewell for helping me selecting the right X5 for me especially for suggesting a beautiful color! Also a big shoutout to Strom Huge thanks to Trae Glidewell for helping me selecting the right X5 for me especially for suggesting a beautiful color! Also a big shoutout to Strom Altman for making the lease paperwork process so easy and for staying in contact before, during and after the buying process! Thank you! More
Teresa Troutman was awesome - and has always been awesome. The buying experience could not have been easier (although build your own online prepares you well). The delivery was great. The Genius hel awesome. The buying experience could not have been easier (although build your own online prepares you well). The delivery was great. The Genius help walking through the technology of the car was very much appreicated and needed. Of of course - I love my new M440i in Davit Gray with the Red interior! More
We were very impressed with the new waiting room and our technician Mr Taron Graves. He was very helpful in the technical knowledge of our needs. Made us comfortable in the decisions we were making for our technician Mr Taron Graves. He was very helpful in the technical knowledge of our needs. Made us comfortable in the decisions we were making for our service. Rick Hendrick BMW always give us the very best. Thank you and keep up the great service. More
Looking for a 7 series vehicle and reside 250 miles away. From receptionist through the finance department it was a very enjoyable experience. Sam Martin was outstanding in his pre and post sale understandin From receptionist through the finance department it was a very enjoyable experience. Sam Martin was outstanding in his pre and post sale understanding of my requirements and meeting that need. Highly recommend this individual and dealership!!!!! More
Dustin in the service department always goes above and beyond, when I had an issue with my battery he was able to get me in the same day. Jake the technician was professional and knowledgeable. In a world beyond, when I had an issue with my battery he was able to get me in the same day. Jake the technician was professional and knowledgeable. In a world where customer service is becoming more rare, Rick Hendrick remains exceptional. More