Rick Hendrick BMW

I had a great experience. Josh was easy to deal with. I would highly recommend this place. Josh was easy to deal with. I would highly recommend this place. More

Excellent service. They changed the oil and added air to the tires. We waited for our car and it was completed in a timely manner. They changed the oil and added air to the tires. We waited for our car and it was completed in a timely manner. More

Great experience with the Sales team ! ! They were well informed, collaborative and quick to respond to my questions. ! They were well informed, collaborative and quick to respond to my questions. More

Sale agent was awesome as well as crew that set up all our personal settings. our personal settings. More

Professional, courteous, and helpful service throughout my experience. Everyone was so friendly - nothing like the BMW dealership where I used to live. my experience. Everyone was so friendly - nothing like the BMW dealership where I used to live. More

Service advisor Jake Bowers is outstanding! Extremely customer responsive. Always goes beyond required to help me! He is very knowledgeable relative to BMW’s and always provides good guidance a Extremely customer responsive. Always goes beyond required to help me! He is very knowledgeable relative to BMW’s and always provides good guidance and recommendations. Mechanics do great work too! More

I have a highly complex car in an X7. While the dealer is OK my service advisor John is the absolute best and the reason I go to the dealer. While the dealer is OK my service advisor John is the absolute best and the reason I go to the dealer. More

After waiting over one month for parts, and having to regularly check in for status updates, I was told the AC repairs for my 2015 i3 were too expensive to consider. Upon picking up my car I found they regularly check in for status updates, I was told the AC repairs for my 2015 i3 were too expensive to consider. Upon picking up my car I found they had left the passenger window open during a tropical storm, soaking the leather seats and floorboard. Three tires had low pressure alerts, there was a new airbag alert and a new scratch in the side fender. I wouldn’t recommend this dealer, or unfortunately a BMW electric car. More

Professional in every way. Always a pleasure to work with. Clean environment and comfortable waiting room. Always a pleasure to work with. Clean environment and comfortable waiting room. More

I recently had a fantastic experience at Rick Hendrick BMW Charleston and I just had to leave a glowing review! From beginning to end, my family and I were treated with the utmost care and respect. Our sa BMW Charleston and I just had to leave a glowing review! From beginning to end, my family and I were treated with the utmost care and respect. Our sales rep, Teresa, was incredibly helpful and informative, ensuring that we found the perfect vehicle for our needs. When we encountered an issue with our vehicle, we got in touch with Teresa and she immediately walked our issue back to the service department. They were able to take care of the issue the same day! We know that this kind of service isn't always possible, but the folks at Rick Hendrick BMW Charleston bent over backward for us and we couldn't be more grateful. As a family, we are forever loyal to the BMW brand and we are now FOREVER loyal to Rick Hendrick BMW Charleston. I highly recommend them for both sales and service. And I have to give a special shout-out to Teresa for her outstanding salesmanship, and to Dustin, Terry, and Jake for filling in and stepping up. Thank you so much for taking such great care of us! More