Rick Hendrick BMW

It's a pleasure just to walk in there! Jim was great and customer oriented and friendly. Jim was great and customer oriented and friendly. More

The entire Rick Hendrick team, both Sales and Service,was simply fantastic - very professional, extremely competent, and courteous. simply fantastic - very professional, extremely competent, and courteous. More

Everyone is very helpful and caring to your needs from every department I spoke with. every department I spoke with. More

Great communication, service, and price for what I needed done. Only (minor) negative was the day after I paid well over $1,800 for the repair, I got a coupon in the mail from my service manager for $140 of done. Only (minor) negative was the day after I paid well over $1,800 for the repair, I got a coupon in the mail from my service manager for $140 off the recommended service that I just had done !?! Maybe I'll contact Dustin and ask for a credit toward future service. This administrative snafu aside, the quality of the service and experience was top notch. I was also given a clean loaner that was very helpful because the service took a couple days. HIGHLY RECOMMEND THIS SERVICE CENTER! More

Smooth transaction as always! Patrick Hartman was very knowledgeable and efficient with our paperwork! Thank you! Patrick Hartman was very knowledgeable and efficient with our paperwork! Thank you! More

Great customer service, and so easily accessible by text to receive updates and quotes! Jake is a superstar of customer service. Excellent professional service. Highly recommended! to receive updates and quotes! Jake is a superstar of customer service. Excellent professional service. Highly recommended! More

We had an excellent and easy buying experience with Rick Hendrick BMW in Charleston and in particular, was blown away with the service provided by sales consultant John Fulp. I highly recommend the dealers Hendrick BMW in Charleston and in particular, was blown away with the service provided by sales consultant John Fulp. I highly recommend the dealership and John Fulp. More

I needed to sell my 5 series and I went to bmw of charleston. I spoke with Patrick and he walked me through the process. He explained that Dan would appraise my car, and never realized how much equi charleston. I spoke with Patrick and he walked me through the process. He explained that Dan would appraise my car, and never realized how much equity I had in my car. Thank you to the Rick hendrick team for all they did in helping to facilitate my car sale. More

The wait was very long for the finance manager to compile and complete all the paperwork. I missed a couple of items during the signing process: 1) Why didn't I get the $500 loyalty discount ? an to compile and complete all the paperwork. I missed a couple of items during the signing process: 1) Why didn't I get the $500 loyalty discount ? and 2) What was the item entitled, " Paid to others on Mt Behalf for?: Thank you for the answers. More

Welcome and courtesy are outstanding and made the wait for service well worth the time spent. for service well worth the time spent. More