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Rick Hendrick BMW

Charleston, SC

4.8
1,167 Reviews

1518 Savannah Highway

Charleston, SC

29407

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Showing 1,167 reviews

January 16, 2025

Efficient, fast, quality service, being done by a professional staff and doing it with a smile More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel
Jan 23, 2025 -

Rick Hendrick BMW responded

Hi Ron, thank you for taking the time to leave a review for us at Rick Hendrick BMW. We're happy we could meet your expectations! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! We hope you have a great day!

January 16, 2025

J-Rod and his team are easy to work with, They fixed my car correct the 1st visit and updated me through the repair process. They even washed it WOW!!! More

by Daniel Rodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jrod , Terry Troutman, Nicole Floegel, Dustin Johnson, Eric Roman, Frank Barriero, Jared Young, Keith Giacobe, Daniel Lee, Alli Mattison, Chad Tinti
Jan 23, 2025 -

Rick Hendrick BMW responded

Hi Daniel Rodriguez, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

January 15, 2025

Sam Morrow was our sales person and was super knowledgeable, helpful, and not too pushy. More

by noscreenname
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Morrow, Tristan Potter
Jan 16, 2025 -

Rick Hendrick BMW responded

Noscreenname, we are so pleased you enjoyed your visit to Rick Hendrick BMW and glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Thank you, and have a fantastic day!

January 14, 2025

Everyone was courteous and made sure that we were comfortable. All explanation about the service was plain and simple for my understanding. Thanks a lot. More

by Gatherscharlene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Troutman, Nicole Floegel, Dustin Johnson, Eric Roman, Jared Young, Keith Giacobe, Daniel Lee, Alli Mattison, Chad Tinti
Jan 16, 2025 -

Rick Hendrick BMW responded

Hello Gatherscharlene, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 13, 2025

First thing I noticed was how clean it was. Was greeted as soon as I got there for service. They offered a Great selection Of hot and cold beverages along with a selection of pastries. Facilit More

by Tara316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alli Mattison
Jan 16, 2025 -

Rick Hendrick BMW responded

Hi Tara316, thank you for taking the time to leave a review for us at Rick Hendrick BMW. We're happy we could meet your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Rick Hendrick BMW! We hope you have a great day!

January 10, 2025

Service department provided exceptional service even with many customers to manage. Tech was very thorough in his inspection. More

by godrocks247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max
Jan 11, 2025 -

Rick Hendrick BMW responded

Godrocks247, we are so pleased you enjoyed your visit to Rick Hendrick BMW! Please don't hesitate to reach out if there's anything additional we can do for you. Have a wonderful day!

January 10, 2025

Extremely pleased with the salesperson and delivery process. The electronics training was also beneficial.Kudos to the team. More

by Bear
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trae Glidewell, Sam Morrow
Jan 14, 2025 -

Rick Hendrick BMW responded

Bear, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

January 09, 2025

Outstanding Service from start to finish. High 5 to Nicole Fogel who made the process seamless! Highly recommend! More

by susiegorsline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel
Jan 11, 2025 -

Rick Hendrick BMW responded

Susiegorsline, we're happy to hear you had such a positive experience with our team! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

January 09, 2025

Peter Stuart was fantastic! He helped to make the car buying process so easy, from start to finish! Very pleased with the service and all the staff. More

by LindaH
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Peter Stuart
Jan 11, 2025 -

Rick Hendrick BMW responded

Lindah, we are very happy we could provide you with a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 08, 2025

As always, I enjoyed another great experience with Rick Hendricks BMW. Dustin Johnson is my service man and he is awesome. He is respectful, patient and very knowledgeable about BMW’s vehicles. Great job! More

by fieldsclaudette2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Johnson
Jan 11, 2025 -

Rick Hendrick BMW responded

Hi Fieldsclaudette2, thank you so much for your positive comments about Rick Hendrick BMW! We look forward to your next visit! Take care!

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