Rick Hendrick BMW
Charleston, SC
Filter Reviews by Keyword
By Type
Showing 1,042 reviews
I have been dealing with Rick Hendricks BMW since 2007, Still driving my '07 335i. Recently bought a 2019 440 Gran Coupe. I have been very pleased with sales and service. My wife and I have done the BMW Still driving my '07 335i. Recently bought a 2019 440 Gran Coupe. I have been very pleased with sales and service. My wife and I have done the BMW driving experience at their manufacturing facility in Greer, SC. I was involved in some site work when the factory was built and in the construction of one of the test tracks. If you like to drive you will like a BMW. More
Thank you to Tom Heater for helping me with me lease on my new X5. It was a breeze as always with your help. And hate S off to Rick Hendricks team! my new X5. It was a breeze as always with your help. And hate S off to Rick Hendricks team! More
Sam Morrow is a wunderkind when it comes to his knowledge of all vehicles, not just BMW. But that knowledge about all vehicles helps you find the perfect car for your interests, needs and budget. He doesn’t of all vehicles, not just BMW. But that knowledge about all vehicles helps you find the perfect car for your interests, needs and budget. He doesn’t pressure you, but his excitement about the driving experience seems to mesh well with your own personal experience while you’re driving. But more than that, he has an answer for all of your questions. Not once did we hear, “I’m not sure. I’ll have to look that up/ask someone else.” That confidence comes from doing his homework and knowing the product - each product - whether it is a BMW or not. That confidence translates into very positive experience from test drive to driving off the lot in a new BMW. You will leave the lot knowing that you have made the best purchase decision possible and you will be thrilled with your purchase. Sam, along with New Car Manager Alex Greene, make coming and going from Rick Hendrick BMW a fantastic experience that you want to share with everyone. More
The sales representative Trae Glidewell was very efficient, knowledgeable, kept us informed from the minute we met him to thanking us as we were driving away in the new vehicle. efficient, knowledgeable, kept us informed from the minute we met him to thanking us as we were driving away in the new vehicle. More
The salesman, Sam, was very knowledgeable about the X5 and gave an excellent product demonstration. The buying process was easy and hassle free. After delivery, we has a noise in the front left area of th and gave an excellent product demonstration. The buying process was easy and hassle free. After delivery, we has a noise in the front left area of the car. We brought it right back to the dealership. The service department jumped right on it and determined that it was a bad tire and took care of the problem immediately. Great customer service. More