Rick Hendrick BMW

I had a great experience at Rick Hendrick BMW of Charleston. Jerry Pannell is always very helpful and made sure my expectations were met. Thanks so much for making my experience here a great one!!!! Charleston. Jerry Pannell is always very helpful and made sure my expectations were met. Thanks so much for making my experience here a great one!!!! 👍☺️ More

Nicole Floegel does an excellent job as a service advisor, meets all commitments and assures that service is done promptly. Terry, her manager, is always extremely supportive. I could not be more p advisor, meets all commitments and assures that service is done promptly. Terry, her manager, is always extremely supportive. I could not be more pleased with the service More

Excellent customer service and technical expertise-- transparent and courteous communication throughout the service process. Thank you!! transparent and courteous communication throughout the service process. Thank you!! More

Everything was top notch from the sales agent, to the sales manager, to the finance person, and to the salesman genius. The dealership was very clean and impressive. The car we purchased was all cleaned sales manager, to the finance person, and to the salesman genius. The dealership was very clean and impressive. The car we purchased was all cleaned up and ready to go. All the paperwork was in order. Overall a great car car buying experience. More

I have had great service at Rick Hendrick BMW. Jake Bowers and the whole staff make me feel like a valued customer. Their communication and videos of the car are at the top level. I would never Jake Bowers and the whole staff make me feel like a valued customer. Their communication and videos of the car are at the top level. I would never buy a car anywhere else. More

Always a great experience at Hendrick BMW. Customer service is outstanding-- they keep you in the loop from start to finish and I have never had an issue with the quality of their work. High Customer service is outstanding-- they keep you in the loop from start to finish and I have never had an issue with the quality of their work. Highly recommend! More

I really Love this dealership. The staff members are very friendly and knowledgeable always smiling The staff members are very friendly and knowledgeable always smiling More

The service department has always provided great service. I have been a customer for the past 25 years and have been treated great everytime I have visited. Very professional and customoer orientated. I have been a customer for the past 25 years and have been treated great everytime I have visited. Very professional and customoer orientated. More

The customer service Taron provided was excellent as always! Keeps me informed every time, no surprises. I really like the inspection video too from the service staff. Great service! always! Keeps me informed every time, no surprises. I really like the inspection video too from the service staff. Great service! More

So helpful and easy to work with! I will definitely be back to buy another car! I will definitely be back to buy another car! More