Rick Hendrick BMW

Expert service with service advisors that are friendly and knowledgeable and service techs that are very good at their craft. All the work was done correctly, within the time promised, and within the esti and knowledgeable and service techs that are very good at their craft. All the work was done correctly, within the time promised, and within the estimate I was given. More

This service department is the best I have ever encountered. Nicole was superb in assisting me. She should be cloned. encountered. Nicole was superb in assisting me. She should be cloned. More

Great service, great communication from the whole team. It wasn’t cheap, but service was great. It wasn’t cheap, but service was great. More

Loved the whole experience. Service advisor Daniel Lee kept me well informed and delivered my fixed and clear car back to me on time. The text with the tech’s examination of my Service advisor Daniel Lee kept me well informed and delivered my fixed and clear car back to me on time. The text with the tech’s examination of my car told me what I didn’t need too ! I visited with people who were also waiting. We all felt the same way. One person told us she switched to BMW from an Audi dealer nearby because the car quality and service attitude at Hendrick were MUCH better. More

Terry Troutman is the best and the service director leads a great team. I wouldn't bring my BMW anywhere else. a great team. I wouldn't bring my BMW anywhere else. More

Service was great and service advisor even better. Nicole is delightful and kept me informed on timing for service. 1 Nicole is delightful and kept me informed on timing for service. 1 More

Very attentive and very clean well-maintained and service is incredible! Dustin Johnson, my service advisor. Did an amazing job and introduced me to the Shop foreman for some technical questions Todd. is incredible! Dustin Johnson, my service advisor. Did an amazing job and introduced me to the Shop foreman for some technical questions Todd. More

They were helpful, and collaborative. My salesman Steven Hilburn was knowledgeable and made me feel comfortable My salesman Steven Hilburn was knowledgeable and made me feel comfortable More

Taron and the team at Rick Hendrick could not have been better. Kept me fully informed with texts and emails, On time, courteous and professional. Imporved since my last visit which was also good. Keep it better. Kept me fully informed with texts and emails, On time, courteous and professional. Imporved since my last visit which was also good. Keep it up please. More

Jake was GREAT once again! You are lucky to have him as part of the team! You are lucky to have him as part of the team! More