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Rick Hendrick BMW

Charleston, SC

Overview
Reviews
Vehicles
4.8
1,045 Reviews
Call Dealership (855) 420-1133
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1518 Savannah Highway

Charleston, SC

29407

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Showing 1,045 reviews

December 28, 2023

We had great communication from Keith on our issues as they worked through the correct solutions. More

by ehdent2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Giacobe
Report | Print
Dec 30, 2023 -

Rick Hendrick BMW responded

Ehdent2, we are so pleased you enjoyed your visit to Rick Hendrick BMW! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 27, 2023

Jerry Pannell was the absolute best auto sale advisor that I have worked with. He worked tirelessly to find the car that I wanted with the very strict constraints that I gave him. I did not want to bend, More

by thmpsnjac
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Pannell
Report | Print
Dec 29, 2023 -

Rick Hendrick BMW responded

Thmpsnjac, reviews like this give us motivation and help us ensure we provide high-quality care. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Happy New Year!

December 27, 2023

Excellent service. Fast, reliable and dependable. I received a loaner car while my car was being serviced. More

by Cdghall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Corder
Report | Print
Dec 29, 2023 -

Rick Hendrick BMW responded

Cdghall, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 26, 2023

Jerry and Alex made me a believer in Hendrick BMW of Charleston. They went above and beyond. More

by pastorescm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Pannell, Alex Greene
Report | Print
Dec 28, 2023 -

Rick Hendrick BMW responded

Hi Pastorescm, thank you so much for your positive comments about Rick Hendrick BMW! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day and a Happy New Year!

December 26, 2023

The real difference in dealerships is the Experience, which means to me the Sales Team. My experience at Rick Hendrick BMW was led by Sam Martin, and was a very positive experience, beyond expectations. More

by bfranklin
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel, Sam Martin
Report | Print
Dec 28, 2023 -

Rick Hendrick BMW responded

Bfranklin, we are so happy to read such a great review about Rick Hendrick BMW! We always strive to provide top-quality service to every guest, and are pleased to hear that you enjoyed your experience here at Rick Hendrick BMW! We wish you a Happy New Year!

December 25, 2023

Great service and service advisors. Attention to detail and very professional advisors every time and I have been a customer since 2000. More

by Friar10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Johnson, Jake Bowers, Taron Graves
Report | Print
Dec 30, 2023 -

Rick Hendrick BMW responded

Friar10, we really appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Have a fabulous day!

December 23, 2023

The team at Hendrick is friendly and knowledgeable. Teresa made the process quick and simple. Jake in service was very helpful. Great job, team Hendrick! More

by Family Tides
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Troutman, Jake Bowers
Report | Print
Dec 30, 2023 -

Rick Hendrick BMW responded

Hi Family Tides, thank you for taking the time to leave a review for us at Rick Hendrick BMW. We're happy we could meet your expectations! Thank you, and have a fantastic day!

December 22, 2023

Great people and great service. Dustin was a super easy and knowledgeable. He made my experience painless. More

by jordanlash11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Johnson, Keaton Adams
Report | Print
Dec 30, 2023 -

Rick Hendrick BMW responded

Hello Jordanlash11, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Have a wonderful day!

December 21, 2023

Great experience from greeting till we drove off the lot. Nice people, Sales interested in and met our needs. All good! More

by dmosgrov
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Heater
Report | Print
Dec 23, 2023 -

Rick Hendrick BMW responded

Dmosgrov, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 21, 2023

Everyone was very helpful and knowledgeable. No pressure tactics and loved being there. Love my new X4 More

by john.maver
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Kerr, Zach Leff
Report | Print
Dec 23, 2023 -

Rick Hendrick BMW responded

John.maver, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

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