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Rick Hendrick BMW

Charleston, SC

4.8
1,072 Reviews

1518 Savannah Highway

Charleston, SC

29407

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Showing 1,072 reviews

October 17, 2024

Sales always working with you for the best deal. Service always supplies you with best options and returns your calls immediately not like Myrtle Beach. More

by JVC10504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Heater, Taron Graves
Nov 01, 2024 -

Rick Hendrick BMW responded

Jvc10504, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 16, 2024

Gerri, who greets each customer in the drive in bay, (and remembers your name) does a fabulous job, and Daniel is an exceptional service advisor. More

by Bdaymaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
Nov 01, 2024 -

Rick Hendrick BMW responded

Bdaymaker, reviews like this give us motivation and help us ensure we provide high-quality care. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 16, 2024

Taron was great. Everything was timely and as expected. Service department was great and I especially appreciated the video of what they were doing! More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taron Graves
Nov 01, 2024 -

Rick Hendrick BMW responded

Brian, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 15, 2024

Extremely helpful with the process of buying a used car. What a fantastic sales rep Todd Taylor is! Made sure we were happy with every detail. He even went out of his way to find a car with the same color c More

by Snowfree54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Taylor, Trae Glidewell
Oct 29, 2024 -

Rick Hendrick BMW responded

Hi Snowfree54, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 15, 2024

Alli Mattison is an outstanding Ambassador for RHBMW. Her follow up and attention to detail is outstanding and customer interaction and communication exceeds expectations! She’s great!!! More

by Don Glass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alli Mattison
Nov 01, 2024 -

Rick Hendrick BMW responded

Don Glass, we're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. Take care!

October 14, 2024

Very professional, on time, gives video of what they were doing and inspection of my vehicle! More

by Djpartyanimal69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Strom Altman is a great asset to this company!, John Fulp
Oct 17, 2024 -

Rick Hendrick BMW responded

Djpartyanimal69, reviews like this give us motivation and help us ensure we provide high-quality care. If you're ever in need of more help, please let us know! Have a fantastic day!

October 11, 2024

I’ve been dealing with Rick Hendrick BMW countless times since 1986. As a private individual and as the owner of European Road and Racing for the last 33 years. I’m never disappointed and always treated in More

by ferraridriver69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel, James Kerr, Jared Young, Taron Graves, Alli Mattison
Oct 13, 2024 -

Rick Hendrick BMW responded

Hi Ferraridriver69, thank you for taking the time to leave a review for us at Rick Hendrick BMW. We're happy we could meet your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Rick Hendrick BMW! Thanks again for taking the time to leave us this information about your recent visit. Take care!

October 11, 2024

Wonderful experience! I love my vehicle and such a pleasant deal at Hendricks...Easy, fast, no pressure and very friendly people. Thank you! More

by Elizabeth Gaudet
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt, Trae Glidewell
Oct 13, 2024 -

Rick Hendrick BMW responded

Elizabeth Gaudet, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 10, 2024

Everyone was great to work with at Rick Hendrick - Sam was very helpful in working with me and my hopes for a vehicle! More

by SBL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Morrow
Oct 13, 2024 -

Rick Hendrick BMW responded

Sbl, we are so happy to read such a great review about Rick Hendrick BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 10, 2024

This dealership always addresses the problem. Because the car needed to stay overnight and I live out of town, I was provided a loaner so that I could drive home and because I could not drive bac More

by sallywdavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Young, Keith Giacobe
Oct 13, 2024 -

Rick Hendrick BMW responded

Sallywdavis, thanks for your praise and kind comments about our team. We're looking forward to your next visit with us! Feel free to reach out to us if you need anything. Have a wonderful day.