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Rick Hendrick BMW

Charleston, SC

4.8
1,121 Reviews

1518 Savannah Highway

Charleston, SC

29407

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Showing 1,121 reviews

December 08, 2024

Allie Mattison is knowledgeable and very personable. I appreciate our relationship and will certainly ntinue to use her as my advisor More

by Jenniferkinnard2466
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alli Mattison
Dec 14, 2024 -

Rick Hendrick BMW responded

Jenniferkinnard2466, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!

December 05, 2024

Dustin Johnson excellent service advisor. Great service everything taken care of, have been dealing with you since 2015 never an issue. More

by Rbull13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Troutman, Nicole Floegel, Dustin Johnson, Jared Young
Dec 08, 2024 -

Rick Hendrick BMW responded

Hi Rbull13, thank you so much for your positive comments about Rick Hendrick BMW! We are always more than happy to assist you if anything else comes up. Take care!

December 04, 2024

Our appreciation for Rick Hendrick BMW is absolute. The friendly, expert, ever patient, help from the geniuses, service and parts completes our enjoyment of our fine BMW automobiles. The top of ou More

by dtfine999
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tom Heater, Nicole Floegel
Dec 06, 2024 -

Rick Hendrick BMW responded

Hello Dtfine999, thank you; we appreciate your feedback! Thank you, and have a fantastic day!

December 04, 2024

Always excellent. They fit me in next day, estimated 1 1/2 hours to do and finished right on time. More

by stuartchagrin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Johnson
Dec 06, 2024 -

Rick Hendrick BMW responded

Stuartchagrin, reviews like this give us motivation and help us ensure we provide high-quality care. We hope to be of service to you again in the future. Best wishes, Rick Hendrick BMW

December 04, 2024

Great service, they got me in and out in great time, very friendly people to talk with. More

by Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Troutman, Nicole Floegel, Dustin Johnson, Eric Roman, Jared Young, Keith Giacobe, Daniel Lee, Alli Mattison, Chad Tinti
Dec 06, 2024 -

Rick Hendrick BMW responded

Don, we are so happy to read such a great review about Rick Hendrick BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 03, 2024

I had a very nice visit to look around. Damon Smalls, my sale rep, was extremely helpful. We went on a test drive and about an hour later, I was leaving in my new car! Thank you More

by jdevries
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damon Smalls, Trae Glidewell, Marley Umphlett
Dec 06, 2024 -

Rick Hendrick BMW responded

Hi Jdevries, thank you for taking the time to leave a review for us at Rick Hendrick BMW. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 03, 2024

4th car my wife and I have bought through this dealership and Its always a pleasure. Adam was my sales associate for this car and he was fantastic. Very professional and extremely knowledgeable about the car More

by Tjuw006
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Heater, Adam Ballou, Trae Glidewell
Dec 06, 2024 -

Rick Hendrick BMW responded

Tjuw006, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 03, 2024

Best Place to purchase a BMW, very Customer Friendly, Salesperson Jerry Pannell was very professional and helpful in meeting my needs. More

by vnor56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Pannell
Dec 06, 2024 -

Rick Hendrick BMW responded

Vnor56, we are so pleased you enjoyed your visit to Rick Hendrick BMW! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

December 01, 2024

Enjoyed my experience at Rick Hendrick BMW, spoke with Steven Hilburn about a new vehicle, he provided great options upon my wants/needs. Decided that it was time to trade in my car that was being service More

by gfreeman196945
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Hilburn
Dec 06, 2024 -

Rick Hendrick BMW responded

Hello Gfreeman196945, we appreciate you taking the time to leave us this feedback. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 01, 2024

I had the pleasure of working with Steven Hilburn while window shopping for a BMW, and I couldn’t be more impressed with his professionalism and customer service. Even though I wasn’t ready to make a purch More

by LUKALIDDLE
Recommend Dealer
Yes
Employees Worked With
Steven Hilburn
Dec 06, 2024 -

Rick Hendrick BMW responded

Hi Lukaliddle, thank you for taking the time to leave a review for us at Rick Hendrick BMW. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!