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Rick Hendrick BMW

Charleston, SC

4.8
1,212 Reviews

1518 Savannah Highway

Charleston, SC

29407

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Showing 1,212 reviews

March 18, 2025

Great experience with Daniel Lee and team. I normally deal with Hendrick BMW in Charlotte, but needed a tire fixed before traveling back. Same great service, professionalism and kindness! So More

by lynnkay320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Lee
Mar 28, 2025 -

Rick Hendrick BMW responded

Hi Lynnkay320! We're so happy we were able to help you out! Have a wonderful day!

March 18, 2025

Everyone was very nice and helpful, and my car runs great. Ms. Nicole was knowledgeable and clear on what needed to be done. More

by kymbaya3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel
Mar 28, 2025 -

Rick Hendrick BMW responded

Kymbaya3, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!

March 18, 2025

Everyone is super friendly and professional. The facility is spotless! They are great with communication & providing updates. More

by kelley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Lee
Mar 28, 2025 -

Rick Hendrick BMW responded

Kelley, we're glad to hear you enjoyed your visit. If you're ever in need of more help, please let us know! Have a wonderful day!

March 17, 2025

This was my first time using Rick Hendrick BMW. The staff was professional and service was very timely. More

by ccjday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Giacobe
Mar 20, 2025 -

Rick Hendrick BMW responded

Ccjday, thank you for sharing your positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Rick Hendrick BMW! Have a wonderful day!

March 17, 2025

Very helpful and thorough! Great communication! Chad was super helpful and made my experience a great one! Thanks to Chad, Jared & Jamie! More

by merrittsegars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Young, Chad Tinti
Mar 21, 2025 -

Rick Hendrick BMW responded

Merrittsegars, we are so happy to read such a great review about Rick Hendrick BMW! Please don't hesitate to reach out if there's anything additional we can do for you. Have a wonderful day!

March 16, 2025

Outstanding service from Rick Hendrick BMW! My experience was top-notch—I was always informed and confident in the service being performed. The process was smooth, and I appreciated the opportu More

by natmaj08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Lee
Mar 20, 2025 -

Rick Hendrick BMW responded

Natmaj08, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick BMW. If you have any further questions, please don't hesitate to reach out! Have an amazing day!

March 14, 2025

Daniel Lee was very nice and gave me an estimate that was slightly pricey but I appreciated the repair to my older BMW. I was very grateful that I was able to get my car in really quickly for these needed More

by runtied
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Lee
Mar 20, 2025 -

Rick Hendrick BMW responded

Runtied, we are so pleased you enjoyed your visit to Rick Hendrick BMW! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience. We hope you have a great day!

March 13, 2025

This dealership is easy to work with, knowledgeable, attentive, and friendly. “Genius” is genius! Very helpful! More

by anissa.smith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Prescott, Alex Greene, Jerry Pannell
Mar 17, 2025 -

Rick Hendrick BMW responded

Anissa.smith, thanks for your praise and kind comments about our team. If you have any further questions, please don't hesitate to reach out! Have a wonderful day!

March 11, 2025

Great, efficient service, very friendly staff! ! Highly recommend! Daniel & Nicole are the absolute best in the service dept! More

by acina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel, Daniel Lee
Mar 17, 2025 -

Rick Hendrick BMW responded

Hi Acina, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 11, 2025

We worked with Sam and Trae (and the tech support was also amazing!) — we had a great experience from start to finish. More

by Kfagan3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trae Glidewell, Sam Morrow, Marley Umphlett
Mar 17, 2025 -

Rick Hendrick BMW responded

Kfagan3, we are so happy to read such a great review about Rick Hendrick BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!