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Rick Hendrick BMW

Charleston, SC

Overview
Reviews
Vehicles
4.8
1,167 Reviews
Call Dealership (855) 420-1133
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1518 Savannah Highway

Charleston, SC

29407

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Showing 1,167 reviews

January 28, 2025

I am very impressed with your dealership. Everyone was very professional and friendly. Your service tech Daniel Lee was the best to deal with. Thank you Daniel More

by chuckmusson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel, Dustin Johnson, Daniel Lee
Report | Print
Jan 30, 2025 -

Rick Hendrick BMW responded

Chuckmusson, we are so pleased you enjoyed your visit to Rick Hendrick BMW! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

January 28, 2025

I am always able to get an appointment within 3 weeks for service. Service is affordably priced and with the 3-year oil change is a great value. My service advisor takes time to get to know us. The coffee More

by nobodyspecial1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alli Mattison
Report | Print
Jan 30, 2025 -

Rick Hendrick BMW responded

Hi Nobodyspecial1975, we are very happy to have provided you with such a positive experience! We're looking forward to your next visit with us!

January 28, 2025

Had a great service experience today with Daniel Lee and the team at Hendrick BMW! More

by Holeba210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Lee
Report | Print
Jan 30, 2025 -

Rick Hendrick BMW responded

Holeba210, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 27, 2025

All Issues are always addressed. Car washed and cleaned up as well. Never had an issue with the service department More

by summerfamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Lee
Report | Print
Jan 29, 2025 -

Rick Hendrick BMW responded

Hi Summerfamily, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 25, 2025

Customer friendly, always a great experience. I have been getting cars there and servicing those autos for 26 years. I am like family. More

by Birchie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Greene, Adam Ballou, Trae Glidewell
Report | Print
Jan 29, 2025 -

Rick Hendrick BMW responded

Birchie, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick BMW. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 23, 2025

Great experience once again at Rick Hendricks BMW. My service advisor Keith is great. He keeps you informed during the service. More

by vrivera6128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Prescott, Nicole Floegel, James Kerr, Keith Giacobe
Report | Print
Jan 23, 2025 -

vrivera6128 responded

Keep up the great work.

January 23, 2025

Keith and the entire Hendrick team were amazing! !! The whole experience could not have been more smooth and seamless!!! Thank you all!!! You are top-notch!!! More

by dmprau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Giacobe
Report | Print
Jan 29, 2025 -

Rick Hendrick BMW responded

Hi Dmprau, thank you for taking the time to leave a review for us at Rick Hendrick BMW. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 23, 2025

Great service, especially terry and nicole! i look foward to bringing the car back for service! More

by isabella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Troutman, Nicole Floegel
Report | Print
Jan 29, 2025 -

Rick Hendrick BMW responded

Hi Isabella, thank you for taking the time to leave a review for us at Rick Hendrick BMW. We're happy we could meet your expectations! We're looking forward to your next visit with us!

January 18, 2025

Chad Tinti ,the service advisor, was very pleasant to deal with. My car was ready in the time frame that I was given. More

by virginia8981
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tinti
Report | Print
Jan 29, 2025 -

Rick Hendrick BMW responded

Virginia8981, we are so happy to read such a great review about Rick Hendrick BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 18, 2025

John Fulp was very personable, professional, and helpful. He listened to my concerns and was able to discuss and resolve each one of them. I would highly recommend John and the staff of Rick Hendrick BMW to More

by Ronnie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Lowry, John Fulp, Keaton Adams
Report | Print
Jan 29, 2025 -

Rick Hendrick BMW responded

Ronnie, it's experiences like yours that really keep us motivated! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! We do hope we can be of assistance in the future. Take care!

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