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Rick Hendrick BMW

Charleston, SC

Overview
Reviews
Vehicles
4.8
1,224 Reviews
Call Dealership (855) 420-1133
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1518 Savannah Highway

Charleston, SC

29407

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Showing 1,224 reviews

July 11, 2024

Zac had great energy & is a wonderful part of the BMW experience! So is the awesome Mr. Graves & the fun-filled woman who took my car when I arrived for service!! More

by Gia Stewart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zac & nice lady who took my car when I entered service area , Taron Graves
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Jul 13, 2024 -

Rick Hendrick BMW responded

Gia Stewart, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 10, 2024

All went well. Keith Giacobe my service advisor got me in and out in record time More

by Jmarkmitchum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Giacobe
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Jul 16, 2024 -

Rick Hendrick BMW responded

Jmarkmitchum, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, Rick Hendrick BMW

July 10, 2024

Didn’t have an appointment but was taken care of right of way as usual More

by Markshondel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel
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Jul 16, 2024 -

Rick Hendrick BMW responded

Markshondel, we are glad we could help! Thank you so much for your feedback! We hope you have a great day!

July 06, 2024

Teresa always a pleasure to a work with and I am very happy with my 430i More

by Valerie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Teresa Troutman
Report | Print
Jul 09, 2024 -

Rick Hendrick BMW responded

Valerie, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 06, 2024

Great experience with the whole team. Teresa was great. I have been a satisfied customer for 10+ years More

by Clemsonvet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marley and Storm Altman Jr, Teresa Troutman
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Jul 09, 2024 -

Rick Hendrick BMW responded

Clemsonvet, it's experiences like yours that really keep us motivated! We look forward to your next visit! Take care!

July 05, 2024

Clean friendly well organized good inventory nice sales dept that’s all I have now More

by B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Heater, Adam Ballou
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Jul 09, 2024 -

Rick Hendrick BMW responded

B, we are so pleased you enjoyed your visit to Rick Hendrick BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 03, 2024

Always a great experience at BMW service department. Thank you BMW service. This is all I can say More

by bellamya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Johnson
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Jul 03, 2024 -

Rick Hendrick BMW responded

Bellamya, we are so pleased you enjoyed your visit to Rick Hendrick BMW! We look forward to your next visit! Take care!

July 02, 2024

The team made the car buying experience a pleasure. They are such a professional group and have a very good system, from beginning to end. We give everyone on the team five stars without a doubt. Tha More

by Dana S
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Adam (Genius). Trae (Finance), Steve Prescott, Steven Hilburn
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Jul 03, 2024 -

Rick Hendrick BMW responded

Hi Dana S! We're so happy we were able to help you out! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Have a wonderful day!

June 30, 2024

All great. Steve Hilburn and Steve Prescott were as helpful as could be to make our buying experience smooth, easy and positive. Buty a BMW and get with these g More

by jimscavo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Prescott, Steven Hilburn
Report | Print
Jul 01, 2024 -

Rick Hendrick BMW responded

Jimscavo, thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Have a fantastic day!

June 29, 2024

Great service and everyone was very nice and accommodating,..It's always a great experience when I visit. More

by BOSS CHIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toran
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Jun 30, 2024 -

Rick Hendrick BMW responded

Hi Boss Chic, thank you for taking the time to leave a review for us at Rick Hendrick BMW. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great weekend!

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