Back

Rick Hendrick BMW

Charleston, SC

4.8
1,224 Reviews

1518 Savannah Highway

Charleston, SC

29407

Directions

By Type

Showing 1,224 reviews

July 22, 2024

Dealer was personable, helpful and not pushy…. putting us at ease. Nice clean showroom, attentive staff. More

by tothemacs067
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Martin, Throm
Jul 26, 2024 -

Rick Hendrick BMW responded

Tothemacs067, we are glad we could help! If you have any further questions, please don't hesitate to reach out! Thank you, and have a fantastic day!

July 21, 2024

Rick Hendrick dealerships provide best in class service and treat customers as family. They are friendly, fair, and focused on top notch communication and customer satisfaction. More

by Cmack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alli Mattison
Jul 26, 2024 -

Rick Hendrick BMW responded

Cmack, thank you for your kind review; we are happy to pass along your comments to the team here at Rick Hendrick BMW! If you have any further questions, please don't hesitate to reach out!

July 20, 2024

Keith was the most polite s assitant possible. . He made my visit peaceful even though I had my noise dog. He also promised my car at certain times and he made it happen. It was delightful workin More

by betcamp.bc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Floegel, Keith Giacobe
Jul 26, 2024 -

Rick Hendrick BMW responded

Hi Betcamp.bc, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out! We can't wait to see you again, have a great day.

July 20, 2024

I was in for a service oil change. i was greeted by a friendly service stall. Dustin was my service writer. More

by tonymartino53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Johnson
Jul 26, 2024 -

Rick Hendrick BMW responded

Hi Tonymartino53, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 19, 2024

Everyone was friendly and helpful. Allie was very helpful. I would recommend this dealership for service. More

by Cuttingedge04@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taron Graves, Alli Mattison
Jul 26, 2024 -

Rick Hendrick BMW responded

Cuttingedge04@yahoo.com, we are so happy to read such a great review about Rick Hendrick BMW! We hope to be of service to you again in the future. Thank you, and have a fantastic day!

July 19, 2024

Almost all aspects of the service provided was exceptional.Communication regarding we my vehicle is ready needs improvement. More

by Jalambright
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andrew Lowry., Todd Taylor
Jul 26, 2024 -

Rick Hendrick BMW responded

Hi Jalambright, thank you for taking the time to leave a review for us at Rick Hendrick BMW. We're happy we could meet your expectations! If you have any further questions, please don't hesitate to reach out!

July 18, 2024

They made the whole process super simple! We emailed back and forth to get everything lined up and basically when I arrived I looked over the car, got trained on using it, signed the docs and More

by jennifer b
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Greene, Teresa Troutman, Adam Ballou, Trae Glidewell
Jul 19, 2024 -

Rick Hendrick BMW responded

Jennifer B, we are so pleased you enjoyed your visit to Rick Hendrick BMW! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Thank you, and have a fantastic day!

July 17, 2024

The service at this dealership is unmatched. The understanding of the vehicles grade A across the board. Being a new BMW owner I left with so much information and I love my purchase. Thank You!! More

by Alston
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tristan Potter, Adam Ballou, Sam Morrow
Jul 18, 2024 -

Rick Hendrick BMW responded

Alston, we really appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Thank you, and have a fantastic day!

July 17, 2024

Jerry Pannell was wonderful and was responsive and helpful and made the process super easy More

by Kmjenk101
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jerry Pannell
Jul 17, 2024 -

Rick Hendrick BMW responded

Hi Kmjenk101, thank you for taking the time to leave a review for us at Rick Hendrick BMW. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 11, 2024

Very fast and effective. Alli was amazing. She was very helpful and kind. Dealership was very clean and organized. More

by stantonhand
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alli Mattison
Jul 13, 2024 -

Rick Hendrick BMW responded

Stantonhand, we are so happy to read such a great review about Rick Hendrick BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

...
26
...